Cigna uses eviCore for CTScan Approvals. Cigna health giant accused of improperly rejecting thousands of patient claims using an algorithm A federal lawsuit alleges that health insurance giant Cigna used a computer algorithm to automatically reject hundreds of thousands of patient claims without examining them individually ByThe Associated Press July 25, 2023, 9:27 PM SACRAMENTO, Calif. -- A federal lawsuit alleges that health insurance giant Cigna used a computer algorithm to automatically reject hundreds of thousands of patient claims without examining them individually. The class-action lawsuit, filed Monday in federal court in Sacramento, says Cigna Corp. and Cigna Health and Life Insurance Co. rejected more than 300,000 payment claims in just two months last year. Can I rate them Less than Zero? Horrible Horrible Horrible. Their job is to DENY any and ALL procedures from Medical Doctor Specialists. Unsure why they are even in business. Disneyworld uses them via Cigna CastCare for Authorization for procedures by medical Specialists for CT Scans. Denied! If you have a serious pain that needs to be identified, you use a CT Scan! Nope, Denied! Evicore just doesn't get it. Shut them down and do the world a favor and rid ourselves from these folks. Switching health plans to get away from this mess they created. read more