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    EVgo

    1.0 (1 review)
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    4 years ago

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    Smart Charge America

    Smart Charge America

    (132 reviews)

    Worked with Kukal and Chavez who installed my EV charger. They failed to inform me of any issues…read morewith my system prior and installed it anyway. Less than 2 weeks later my main panel overloaded and took out all my 240V systems. I scheduled a service call and their master electrician Clifford Black came out to assess the damage. I was assured that they would replace the guts inside my main panel free of charge. Following this, I was left without 240V for 3 days, and I had to remind them to send me an electrical proposal on paper. Now they claim my panel had thermal damage and refuse to restore my system unless I pay them for a full panel upgrade. In addition to this, during the service call they took my breakers that melted making it harder to get the cause diagnosed by another electrician. I was left without 240V systems in the Texas heat for over a week. Update: On the followup they said my part for replacing my panel was not available. This was not actually communicated with me and the owner is trying to save face. In reality they instead sent me a bill and refused to restore my service. They then ghosted me for any follow up.

    I used their website for a quote which took around 36 hours to receive back, once I got it I was…read moresatisfied with the thorough quote which listed out each part to be used and service needed. Clifford and Chavez were a bit ahead of schedule and called to confirm if they could come early, which was fine. They worked diligently to install a Tesla Gen 3 Wall Charger. It is charging at the full 48A and was mounted cleanly in my garage. The install took about 1.5 hours and at the end they explained everything. Really nothing more I could ask for, I like it when companies are thorough, punctual, and to the point!

    EVgo - evchargingstations - Updated May 2026

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