This was a nice little pharmacy. I just popped in to get some shampoo: it seems to be particularly…read morewell-stocked in the general toiletries department, so that was convenient. They also have a bargains bin, which always pleases me. The lady behind the counter was extremely polite. They also kindly let me off a charge on my debit card: anything under £5 was supposed to incur a charge: my shampoo and eyeliner came to £4.98, so they waived the charge, which was nice. I wasn't in there to pick up any medication, but I was pleased to see that stuck to the till desk they had reminder questions for the staff in terms of prescriptions e.g. "Who is collecting? Are they on any other medication?" and all the other important questions that chemists are supposed to ask. And, frankly, often don't. But here, they obviously do, so good for them. It's a neat, well-stocked pharmacy also.

Excellent local pharmacy. Customer service is paramount, staff are friendly and helpful, in…read moreparticular Ash who runs the pharmacy. Nothing is too much trouble. A wide variety of products too. Wholly recommend.

I popped in here a while ago to get some toiletries and I immediately noticed how clean and tidy it…read morewas inside. I always think that places that sell medication, toiletries or food should be immaculate and it was. As I entered the pharmacy one of the ladies who worked there asked me if I needed any assistance with anything, I did not, but I thanked her and I was impressed by how professional, polite and yet friendly she was. I found what I was looking for fairly easily, it was just some shampoo and shower gels that I needed and I was also surprised by the range of products they had. Sometimes I feel that pharmacies only stock a few brands, but this seemed to have plenty. They seemed to have a good selection of medication too. The prices were not too expensive and overall I was pleased the service and the products that I purchased.

In my quest for a Super September, I finally plucked up the courage to book my health check with…read moreLloyds Pharmacy as part of a Pru Health package. The booking process was all done through Pru, but was really easy and convenient (once I had finally located a Lloyds Pharmacy that was close enough for me to get too). First thing to note; go to the right store! After planning my appointment around a day of meetings in Kings Heath; I felt super organised to get to the Pharmacy a full 10 minutes before my appointment... Only to be told I had gone to the wrong Pharmacy! The one on the High Street doesn't do the checks and it's a good mile away from the one on Vicarage Road that does! My bad, no fault of the pharmacy there. I managed to dash down Vicarage Road and got there just a couple of minutes after 2pm. Upon entry (despite the email giving me a strict warning about being late), I was advised by the lovely lady that I needn't have rushed; it wasn't a problem. Oh well... Again... At least I got some exercise in the afternoon! There is a little side room within the Pharmacy which they carry out the checks. First of all I had my blood pressure and pulse checked. After that, they carried out a blood test with just a little drop of blood from a prick test. Then came the dreaded health and weight check. The testers explained what she was doing as we went through, although at times she was a little confused about the readings (which didn't fill me with the upmost of confidence), but we figured it out together. The computers were obviously very old and the staff could have done a little more training as there was a lot of faffing about trying to input the data into the computer systems. This led to me being delayed longer than I would have liked initially. After all the information was complete, the pharmacist was called to explain the results to me. He was a friendly chap, but certainly did waffle on a little bit. I wouldn't have minded - but I had to dash off to another meeting so couldn't really spare the time to natter! Once everything had been completed, I ran out to grab a bus. Luckily I had a bit of a wait as I had left my jacket in the room! The staff had ran out to give it to me, which was really nice of them. All in all, the experience was OK. I did what I went to do, although an upgrade of the equipment, a more succinct explanation of the results and a little more training of the staff wouldn't go a miss in this branch.

This is not my local pharmacy but it is my most preferred, the staff are very personable and…read morefriendly and the advice from the pharmacist is always excellent and easy to understand.

The staff at the Bournville pharmacy have all always been so kind and helpful for all our family's…read moreneeds. Because of covid shielding they now deliver our medicine to our door. which we really appreciate . you can always find what you need there, and if not it can Easily be quickly ordered. The new owners are very helpful and kind as we have been using this chemist for over 16 years ! They are a part of our community we pop in weekly for any necessities! And even unusual items like bulk tiger balm !