I am a new homeowner in Westchester and Evergreen was the incumbent provider here. I called Evergreen when I moved in and asked them if they could give me a walk through on how to use the system (zones, programs, start/end times, adjustments to sprinkler heads etc) .
Serge dropped by within a few days of me calling and spent 3 hours on my property explaining everything to me and my 4 year old son who constantly asked him questions.
When he returned in the spring (after shutting off the systems in the fall), there were a few busted heads / leaks from other contracting work we had done around the house.
My son graciously showed him how to get in the house to turn on the main line, opened the garage and asked him questions about everything he was doing. Serge unabashedly went about his business, finding the leaks in the lines, installing new heads and adjusting things as necessary. He answered all of my questions (and my son's) including potentially including a new drip line where we spoke through various options.
The bottom line, if you like good service and knowledgeable providers, you won't be disappointed by Evergreen.
My son agrees: he turned to me as Serge left and said:
"Daddy - I love that guy" read more