The staff is very helpful, I would definitely recommend them for your insurance needs. Maddy was…read morevery efficient and set the policy up in 20 minutes

I chose Aaron and his State Farm agency based on a recommendation, and we have had our policies…read morewith State Farm for approximately a year. Unfortunately, based on my personal experience, I would not trust this agency to walk my cat, much less handle my insurance. I wish I could share more details publicly, but because this matter is currently being disputed and reviewed, I am going to limit this review to my own experience and matters that can be documented. I filed a complaint with State Farm corporate regarding the handling of our insurance and my concerns about this agency. The State Farm corporate complaint number is 1915530. In my opinion, the response I received did not adequately address the issues and questions I raised. I have also contacted the Washington State Office of the Insurance Commissioner and asked that the matter be reviewed independently. I am not going to use this review to decide who is legally right or wrong. That is for the appropriate parties and regulatory authorities to determine after reviewing the documentation. What I can say is that, based upon my personal experience, I was extremely dissatisfied with the way my concerns were handled and with the level of communication and respect I received as a customer. If I were choosing an insurance agency today, I would shop elsewhere for an agency that I felt would communicate clearly, answer my questions, and treat me with respect when a problem arose. That is my opinion based solely upon my own experience. State Farm corporate complaint: #1915530

First impressions are important. it is bad manners for a new customer at an insurance agency to…read morehave their car stolen during the first month. Pickett Insurance handled this with grace and great service. That was many years ago. We have continued to be impressed with the quality of the companies they represent and their own prompt attention to any questions or concerns. Our current agent is Kim Waller. Every year at renewal time Kim has done a careful review of our policies to figure out which company can offer us the best coverage and service at the best price. "Careful Review" does not mean a few minutes in front of a computer screen. This year Kim spent hours and hours on the process. In a number of phone calls she explained the pros and cons of switching from our current insurer to another company. We ended up saving $1000 by making the change.

From the owner: Ensuring Our Clients Are Protected From Life's Unexpected Surprises for Over 60 Years…read more As an Independent Personal Lines agency, we offer choices from a number of companies so we can objectively help determine the best program for your needs. We conduct a thorough analysis of your current situation to offer you options and help you customize coverage that works best for your needs. Whether you're looking for auto, home, or renters insurance or need to insure your boat or personal watercraft, give us a call!

Best insurance agent ever! Whenever I call Kris Greene's office, either he or his capable friendly…read morestaff answer the phone for prompt assistance. State Farm is a premium insurance and Kris and his staff provide superior customer service that always exceeds my expectations. We live in Portland, Oregon, a few miles from the airport, in the middle of the Columbia River on a floating home. Kris's expertise gives us peace of mind by providing us with the right amount of insurance on our toys without the worry of "what if?". We're able to fly into PDX and enjoy life with friends and family on the river or head to the mountains to ski and know Kris has us covered. From a customized Blowsion jet ski, to a tournament ski boat, to a Boston whaler we use 365 days a year (no matter what kind of weather), to a 50 ft yacht, to a fast sports car to an SUV for the mountains: Kris can insure it! Life is full of many changes. Kris expertly suggests the right amount of insurance based on our use (which saves us money). He even found us an agent in the Bay Area for our second home. Kris is a trusted advisor which allows us to enjoy our lifestyle in the Pacific Northwest and a nice guy to talk to about keeping you and your belongings safe.

Kris has been our family agent for over a decade now. He truly cares about his clients and we are…read morevery happy to have an agent who is there for you. We highly recommend this agency!

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

SHANNON SCOTT!!!!!!!!!!…read more This is the person that will be taking care of my insurance for as long as I own a car!!! She has made so many changes and given so many quotes on things that I didn't end up going with that I am certain her head was spinning. The point is, that she is INSANELY customer oriented and service driven!!! When I finally did pull the trigger she had done more than the normal amount of work for a new policy! She made it extremely easy to get the new policy, be covered for a trip that was right around the corner, and answered every question I had along the way with kindness and an obvious desire to be of service rather than to simply sell me or push another new policy through the door.

I would like to thank Jerry who helps me more than he knows…read more He takes care of not only my auto insurance he helped me by listening to me and directing me to who could help me out with my homeowners insurance. I appreciate you taking the time to be a ear when I needed someone to listen and care and that is why I will only use State Farm for my home and auto insurance needs. Thankyou for looking out for my family and me. Peace. Shirley Neet

Great customer service in this office!!! Brandon Rossman is…read moreour agent for many years, he is always very helpful and professional. Highly recommended!!!

very helpfull .. answered all my questions and changed what I needed changed. Lady was…read moreknowledgeable about policy and repeated what I needed done.

I've been doing business with Vince and the agency for almost 15 years. Great staff, great service…read moreand they keep my policies reviewed to keep my coverage up to date.

Vincent is a poor person with customer service. I have been with farmers for more than 25 years…read more Finally I asked a question of "why" why is my insurance keep going up ? The person answering the phone told me that no body was on the office that could get me an answer right now but I will be contacted by a representative on Monday asap. I said I look fire forward to speaking with someone. Monday, Tuesday no call back, on Wednesday called them and asked why and I was expecting a call on Monday . He Vincent said " you know go find someone else !" Then hung up. Listen I pay them for insurance so they can answer the phone or a question to a payng client and treat you not like a number. I found somebody else for more than half less. stay away from him and his office . he lies to your face and only cares about money been very disappointed since He took over my account from the original person I had for years that retired. Which had the time to answer client questions or to review policy. Run away from him he is loossyyy !!!!!

I went for an auto quote after receiving several rate increases on my premium with other insurance…read moreprovider. I was also looking for a better rate on a life policy I had enrolled in, which had come in well over quoted amount. Albert was able to offer better full auto coverage, life policy and home policy at a savings of nearly $450 per year. He personally services the account over and above any 800#. The customer service I have received has been top-notch and I am so happy that I found this insurance and this agent!

From the owner: When you purchase insurance you are purchasing a Promise. We make sure that Promise is kept …read more Competitive Prices,Comprehensive Coverage. Individually tailored policies to meet your needs.

Helpful, knowledgeable and courteous. Took his time to make sure all of my needs were met. Great…read morecommunication.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Vancouver, WA area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.