10 stars our of 5, literally…read more There is no way to really explain how thorough and personable and amazing Ben Link is. Never, in my entire life and I am not exaggerating, have I met a person that is so detailed and wonderful at their entire job. Ben and I have been working together for a couple of years now, and he has really been the rock in my (sometimes crazy!) business transactions. I get a little bit "enthusiastic" at times during the process and Ben has a charismatic and business-minded way to keep me focused and informed. If there is a mortgage dictionary, thesaurus and/or how-to guide, it could be written by Mr. Link himself. I have yet to ask a question he can not answer, and I think I am approaching the million questions mark! I can't say enough good things about him, honestly, and I have only met him in person twice over the course of about 3 years working together!

Ben is amazing to work with. He has so much experience and knowledge. He will always take time to…read morecommunicate, answer your questions and make sure you understand. He isn't all about technology and frankly it is very refreshing! You won't just get a docusign email with no info or details of what you are being sent to sign. Top notch customer service along with endless knowledge and ability to help his customers. You won't be disappointed with Ben!

I can't say enough good things about kevin and the rest of the team! He had a pre-approval letter…read moreready for me within a day. I know that wouldn't have been possible without his hard work. Kevin kept me updated through every step of the process, and all the costs I could possibly anticipate. As a second time home-buyer, the extra support and professionalism was absolutely invaluable. If you are looking for an easy and Smooth process through out buying a home with a great experience. I would definitely recommend Kevin and his team.

My wife and I just bought our 2nd home. We happened to work with Washington First Mortgage and…read moreKevin was our Production Coordinator. All I can say is Kevin is a Rockstar! He was extremely polite, easy to work with, knowledgable, and was great at communicating. Both Kevin and the team at Washington First Mortgage did an amazing job. Hands down, I would recommend Kevin 100%. Thank you Kevin!

I worked with Mary and Morgan from All Square on a home re-finance and they were superb. They…read moreguided me through all of the paperwork and communicated clearly on next steps. I can't "Thank" them enough for their patience and work ethic. I highly recommend this team for a mortgage or re-finance.

Just closed one of the worst transaction of my 20 year real estate career with this company. I was…read morerepresenting the seller and this lender was chosen by the buyer. The loan officer had 14 years of experience, but still fell short on many levels. The management here is basically non existent as well. Please don't get a loan here unless timelines are unimportant to you. We had to prepare 4 closing extensions and the communication was terrible. Finally over, but not forgotten.

Love the mobile appl, and customer service @ branch is excellent…read more Friendly staff, very professional & nice. Thank you

I have been a customer of the Marysville branch of NFCU about 5 years, best bank I've ever used…read more Anyone with a relative (dead or living), or even room mate who is or has been in the armed forces, can join. I began coming here due their high CD rates, better even than most of the online banks, and they have many local branches where you can visit your money. This had been the closest branch to me accessible to civilians, a couple months ago they opened a new one near Alderwood Mall. I go there for simple stuff, but still consider Marysville my branch. So I went up to change some CD's to higher new rates. I was expecting to pay the penalty for breaking our deal, and was told the fees would be waived! I couldn't believe it. Always so friendly, and extra spiffy being in the Naval Support Complex, which despite the name, is accessible to civilians.

This branch has great customer service. The manager (Toni Nicholas) is very professional and…read moreincludes having exceptional customer service qualities that rolls over to her employees. This is rare to find these days and as a customer it is very much appreciated. You are greeted as soon as you walk in the door and feel at home instantly. The staff is friendly and is readily competent in any business transaction you need. I wouldn't bank anywhere else.