I would give this a zero rating if I could. Experienced the bait and switch regarding apartment…read moreavailability and conflicting information about when a unit would be available. I tried emails, phone calls and text messages after being approved and never received any response. Managed to contact the regional office and received a call back from an "unknown number" caller a "Regional Manager"?! named Roey Naull?! who told me that I should come in and pay a deposit of $500 to reserve the apartment that I was told was available and then later wasn't available, etc. I showed up to present the check. Michael Osborne showed up just in time to tell me that there was no availability for the type of apartment I was going to reserve and in turn offered something else and then told me that I would be first on the list to be contacted when (or if) something became available; yea, right. I would caution the Garrison about considering who their customer might be. While there will always be new people who need a place to live, it matters on a local level who might be an interested renter because reputation matters. I guess I should consider myself lucky that I have only been scammed out of my $50.00 application fee. Very disappointing and unprofessional!

My husband finish a job there around March and never got paid . We went several times with property…read moremanager Michael Osborne said he was going to get him paid and never did .

This is my first place here in Delaware and it is a mess. The property manager L V harasses all…read moretenants. They are overpriced apartments with half behind repairs. You are not provided your monies worth. I have been here 4 months and already ready to move. They have unqualified handy men in your home call themselves repairing your home. Every time I shower the paint peels in the bathroom. You would think that someone was offering money the amount of tenant that move out daily. In 4 months I have seen maybe 20 moving trucks! This place sucks and it is a horrible choice to live!

Keep going don't stop this is a run down place they over charge it's not safe people hang out and…read moresmoke in the hallway the people in the office lie about everything... these building are old and shabby inside and out the floors are shallow I can hear my neighbors right under me talk laugh cry fight you name it !! They drag their feet with fixing stuff but want rent on time even with the crisis in the world right now if this was the only place I would live in a hotel first

The office hours are 8am-4:30pm but the staff leaves before 4. The after hours emergency staff are…read morerude and inconsiderate. The maintenance guys are great, the apartments are nice and the neighborhood is fine but the staff really need to get it together.

I honestly don't leave reviews, but I have stayed at this apartment complex going on 4 years at…read morethis point. I am not a person who demands much from leasing companies, but the service I have received to date has been horrendous. I have dealt with what appears to be black mold, outdated appliances, and poor service. I am here today because, although the leasing office doesn't close until 4:00 pm I put in a service request around 2:30 pm and called around 3:30 pm and nobody was available. My AC has been on 74 running for hours, but my apartment temp is 81. The outside temps peaked at 90 today. Yet when I finally got through to the answering device (after 4) i had to argue with the lady who told me that the temperature in my area was not what I said it was. So at this time I have yet to receive help.

I moved here in September and I love the area and I was in one of Galman Group apartments in…read more Delaware County. The staff is friendly and on top of things when you have a problems. Just had to get a shower replaced in my master room. Shawn was on time of things when he seen my shower was in bad shape and didn't have to wait to long for the work. The contractor and crew were pleasant did what they had to do in a timely manner and left no mess behind. The times I've had to have maintenance to come it's never been over two days. The ground as been kept good and like the fact I have a fitness area, swimming pool and tennis court. The people in this area where I live keep to themselves and are friendly. I really love that I have a mail slot that I can send mail out. One thing I see is a problem is that we could use another trash/recycle bends added to the ones we have. Thanks to all the staff for a great job. Veleda Purcell

Been living here 15 yrs and the last couple of years have been the worst!!! The leasing office…read moreteam is horrible! They send emails out every few months reminding people to clean up after their dogs! Well it might help it they supplied the dog waste station that we requested multiple times! Since April we have brought it to their attention, I have a review about it over 3 months ago that the problem wasn't addressed. Your response was to apologize for the oversight and will work on it promptly! Well 3 months later, still waiting! Waiting since April

i was good and bad there was a lot of mice and the office did not do good and being there for 20…read moreyrs hurts a lot it was the worse feeling

I have currently lived in Windsor Forest Townhomes for about a year now, I haven't had any extreme…read moreissues. Property manager is very nice and always helpful. She has even provided me with resources when needed. Neighbors are friendly and it is safe neighborhood, there are cameras to ensure safety. This summer to air went out, I immediately told the property manager and she had my air working by the time I got off work. I recommend if anyone is looking for a new home to check them out!

I currently live in these apartments and I am now 4 months without a dryer in my unit. I have…read morecalled no less than 7 times about this issue. No one in the office seems to give a fuck about ghe problem. Do not live here

READ THE REVIEWS, and Be WARNED. I'm a quiet and very clean…read moretenant, I mind my own business and stay to myself, but the negative reviews of the apartments and the landlady are true, and worse, The apartments are kept up, but it's not worth the hassle.. trust me. The landlady gossips and lies and she and her friend here will TRY to make your life hell. Maintenance man as well! You've BEEN WARNED. I was warned my first year here from a sweet neighbor, who was all too happy to get out.

The landlord, Charlene Calhoun is a horrible miserable bitch. She is condescending and thinks she…read morecan talk to people any kind of way. I truly feel like she hasn't gotten any in a long time and has no love so she is bitter and withering inside. I looked them up and they have been reported to the Better Business Bureau. A place to stay is a place to stay, and the place isn't bad. But I chose not to apply after the way she spoke to me. Even in the early stages, when I was inquiring, she spoke bad about the tenants, but later showed how she is probably the problem. You think it's not a big deal until you consider having to deal with her every month, if not more. Just save your time and energy. I promise you, your peace is more important than an easy fix. Especially for your family. Even more so, the boss at Arbor management is a know-it-all prick also.

So when it comes time for the grass to get cut and during the fall the leaves to get picked up the…read morecompany they use literally uses a blower and blows the grass dirt leaves all over everyone cars and the leaves all get blown into the road and left there. They have no respect for other people's vehicles!!!!! Don't ever move here!!! I could keep going on and on about issues and problems from the office to the apartment all around a terrible place to live!!!!!!

Stay away. I the…read moreearly hours of Friday, December 6, 2013 the neighbors in the building that I live in had their apartment broken into, because anyone can walk in through the very much not secured and dark entry way, were tortured and one was shot by the intruders. I have called the office and left messages, because they never answer the phone, about the light that does not work in the hallway, but nothing has been done about it. Over a year ago they handed out security fobs for entering the buildings, but never locked the doors. There is always something going on here and the police are at the complex on a regular basis. I will be moving as soon as I can. I tell anyone I hear that is considering this place to look elsewhere. I wish I never moved into this place. The office staff is rude and the turn over is ridiculous. They keep raising rent every year, but nothing changes and the place just gets worse.