We put on the motorcycle rally in Hot Springs and we get the fork lifts from Evcon. The fork lifts are used to erect the stunt attractions and we never have any issues with the equipment. Very friendly staff! read more

On 8/20/2020 my wife and I rented a trencher and trailer from Evcon Rentals. The trencher broke 4 times in 2 days. 1st the quick release valve started leaking which took half a day to fix. 2nd the bolt fell out from the auger which removes dirt from the chain. 3rd the chain was in need of adjustment and looked lose, this chain fell off causing another repair. 4th the tracks the unit drives on came off the trencher and showed to be dry and cracking with pieces missing, we finally gave up trying to use this equipment. Michael Evans said all 4 breakdowns were due to how we were using his machine, upon asking other professionals about the breakdown types their response was lack of maintenance. I noticed the trailer looked old and I inquired about its condition, the employee hitching the trailer at Evcon stated the trailer needs to be rebuilt but was in road worthy condition, He then hitched the trailer to our Dodge Truck. On the way home when crossing a bridge in a corner, the trailer coupling came off the ball on our truck, causing the truck to veer in oncoming traffic. The trailer only holding on by 2 safety chains began banging into the back of our truck very hard and loud. I was able to get the trailer under control before we left the roadway and crashed. Upon road side inspection the trailer's coupling still had the locking slide fully locked on the coupling and was too hot to touch from rubbing against the trucks tire. The inspection showed the coupling was faulty being rusty and missing metal parts underneath that hold the coupling to the ball. This worn-out coupling caused the trailer to come lose from the trucks hitch ball damaging the tailgate and right rear of the vehicle and forcing the truck off the road. Michael Evans the owner of Evcon Rentals came to the accident scene, he never asked if we were OK or if anyone was injured, Michael Evans seemed only concerned with his liability explaining to us this was our fault and his company was not at fault. Michael Evans stated "We are responsible for hitching the trailer" Additionally, ignoring they did not tell us to hitch the trailer and preceded to perform the hitching themselves. He also stated this trailer's coupling came off a customer's vehicle once before. My response was "the coupling is obviously worn out and not fit for use and this is due to your negligence" When my wife and I asked him to call a tow truck to pick up the trailer after refusing to re hitch his trailer to our truck, Michael Evans became upset with us and demanded we re-hitch his trailer to our truck, we refused again. Michael Evans the owner ignores our request to repair our truck by simply not responding to us. Read our experience and make your decision, would you want this experience? Find a better more reputable place in Hot Springs to rent from. read more