I was here for a memorial service for a friend of the family. I thought the staff were really…read moregreat. As everyone was filing in, they helped keep things organized and made sure everyone had a chance to sign the guest book. They attended to the elderly guests, helping them into their seats as needed and making sure they were comfortable. They always seemed to be there right when someone needed them, but then blended into the background when they weren't.

I had the honor of being the primary caregiver for a friend who passed in early 2014. She knew her…read moredeath was imminent so she was able to make her own arrangements and chose McInnis & Holloway. From the first meeting to the follow up 6 months later, I found the staff to be informative, professional, respectful and they anticipated all of our needs. My friend was 40 and very non-traditional so I was pleased at how McInnis and Holloway offered flexibility to accommodate all of her wishes, regardless of how unusual, down to the last detail. We dealt with the location on Elbow Drive in Calgary and I wouldn't hesitate in recommending their team.

Wow, I can't tell you what a wonderful experience I had with Rachel and Lisa at Leyden's this past…read moreNovember when my aunt passed away suddenly. Even though we were taking probably the smallest cremation package they offered they treated me and my mother with such care and attention. We had to go in to identify the body and they really went the extra mile to make it a really special moment with my aunt (lit a candle, dressed her with care and they even put a little ball of yarn that they found in the bag with her clothes in her hands.). I can't recommend them enough, they truly truly care and I'm incredibly grateful. Also they laughed at my jokes which made for a lovely interaction. They were real and helpful and made what can be a really unpleasant experience the best it could be.

Choice Memorial far exceeds a five star rating. Our experience was comfortable, compassionate, warm…read moreand genuine. Taylor guided us through the process with ease and the utmost care and detail for our family. We couldn't have asked for a better experience in our time of grief.

My son passed away in October in Calgary. I was visiting family in Alberta at the time of his…read morepassing and contacted Choices memorial and arranged cremation services. This was very painful for me but they were so compassionate and understanding . And explained everything I needed to make it easier for me. Many thanks for your service.

Foster's Garden Chapel made dealing with funeral arrangements as seamless as possible during the…read moreextremely difficult time of losing a loved one. Brent was such a comfort as we went through the process of arranging an offsite funeral and covered every single detail, allowing us to celebrate our family member exactly as we wished. It was a beautiful day made a small amount easier knowing we could rely on him and the Foster's staff.

From the owner: Foster's Garden Chapel & Crematorium provides funeral, cremation and memorial services in Calgary…read moreand surrounding areas.

If you choose to use this company, expect that you will pay double what other funeral homes and…read morecemeteries in the area charge. The staff is wonderful until your invoice is paid and there is nothing else to sell you. After that, do not expect to receive responses to any inquiries once your invoice is paid. My experience has been that while the funeral home was happy to sell a meal after the service for 100 people, they only wanted to allow 50 people at the service due to the need to validate QR codes. How can one host 100 people on a 'per plate' basis at the exact same facility but only accept 50 for the service which, at 50% capacity per COVID rules, allows 150 people to attend? Then you are treated to the sales people at the cemetery who have the brass to tell you that you need to 'lock in a price for the plot'. The goal, as far as I can tell, is to get you to agree to their significantly higher fees while you are vulnerable. Items like the burial permit are over $1,000 more than the City charges. I also believe it is unethical to ask a client to sign an acknowledgement about potential 'delays' and then quote the normal time frames instead of the anticipated time with the potential delay. It cannot be legal to have a client sign an acknowledgement when the sales person deliberately provides incorrect information. How do I know, because after signing, I asked for clarification and was told it could take 2 months longer than what the sales person said. And, to be clear, that would put delivery and installation AFTER payment in full would be required. Burying your spouse is a terrible time in your life. Being taken advantage of when you are vulnerable is reprehensible.

Now into our golden years, my wife an I thought it might now be a good idea to establish our final…read moreresting place. After viewing Eden Brook Cemetery's web site we checked it out. The next day, we viewed the Cemetery and discovered that they had more rules, than the Kremlin. In addition things like plaques, cetain colors of writing, or any personal momentos were no longer allowed anymore. Now gone were certain colors of Headstones or Hamptons, and certain styles or cuts of stone. Regardless of all that we found a vacant spot still in view of the Rockies and quiet which was confirmed to be available. The availability of most places the family director took us to was 0 to about 15%. Few choices. We were forced to pay it all up front for this small Hampton monument designed to fit our ashes. The fee? About $18,000. After they got the money, it was like we didn't exist. We were told that it was going to take about 4 monthes to have it prepared which would have taken us to the last week in March or early April 2021. In April it still was not there! In May I went out and discovered it, but it was still missing a bunch and the stencilling was terrible! In addition to that there was a poured concrete pad in front of our paid for Hampton that was designed to facilitate a bench? I asked them to remove it, and they said they would but had no intentions of doing so. I asked the sales person to keep me informed, but he chose not to. About 8 days later; I made a third trip out there only to discover that they removed my wife and I's Hampton and put in the back next to a property fence on another plot owned by someone else!! In where we paid to be was a new bench not yet inscribed. We had been booted out with not so much as any notification or communication of any kind. So again, I called the salesman and met him out at the site and he just hummed and haawed, and said I'll put in a work order to have this fixed. AGAIN....he never did! About 2 weeks later June . The sales person is no longer anwering my emails or communicating what so ever. He's playing the " avoidance game". I make my way back the cemetary and I find that my wife and I have been pushed around some more. We are in still yet another new space. In our paid for space, now sits the black bench with fresh stenciling inscribed on it belonging to another family. Again no explanation given, no communication or notice given to us of any kind, and a so what attitude by their management! I couldn't believe what was happening to us. We were just getting pushed around like an old shopping cart. The assistant manager for Eden Brook Cemetary meets with us and admits they screwed up, but has the nerve to aske me what would be a plan "B" for us? This after admitting that our account was paid up first and that we were there first. We had been there since Aug. 07 2020. Then the assistant manager says it will be another approx. 30 days before our Hampton is ready. We had submitted pictures back in October to be placed on to the Hampton and they were accepted and confirmed to be of the right quality. Here we are today...and no pictures. The stencillinig that the sales rep showed us in the office looks a whole lot different than what's on there today. The Hampton was supposed to be Green and it is ....as long as it's in the sunlight. Otherwise it's dark Brown. The assistant manager said that our pictures are "in" but would not produce them for us. It looks like Eden Brooks funeral and Cemetery services, are not a good place to be. If they can all of a sudden without any notice what so ever, push you out of your paid for spot, and place you where ever they please and still not provide an explanation, then they are not there to provide integrity and any form of rectitude. I can't believe in this day and age, that any Cemetery would make this there business practise. To this day we have never received a letter of appology, a letter of explanation, or a written commitment to remidy the situation. To take illegal liberties on an older couple to whom worked very hard for that $18,000 dollars is shamfull and nafarious. I have sent a letter to the Manager Michael Fricker and his assistant Charlie Emery. The bottom line is, EDEN BROOK CEMETARY IN MY VIEW IS NOT TO BE TRUSTED IN ANYWAY WHAT SO EVER!! They had a number of occassions to make this right but opted to forget about it. When emails and the questions in those emails aren't addressed, that's tantamount to saleman and management hiding. If your innocent you don't have to hide or conscrue lies. I will be taking other measures !! A warning however to all unsuspecting people dealing with this cemetery. I can assure you once more, that had my wife and I had been burried, nothing would have changed, but because we had a smaller monument, they took liberties and just moved us around anywhere and everywhere without any communication, or notification what so ever!! Today is June 4th, and we are still sitting off our paid for plo