I recently purchased a Turkish made .410 semi-automatic shotgun by McCoy firearms Des Plaines,…read moreIllinois from PSA in Summerville. It was on clearance, it was the last one they had in stock, but they had to have it shipped from a different store. I don't typically purchase firearms sight unseen, but it was too good of a deal. Plus I was led to believe they had it in store, until they found out that their inventory was incorrect, and it had to be shipped to their store from somewhere else. So even though it was paid for in store, they still considered it an online purchase, when it was their staff who ordered it online. Which I was unaware of that they were doing. That was PSA's first excuse on "Not knowing anything, can't help you out, it was purchased online, we only guarantee and warranty our own products." This was after I told them that I didn't purchase it online, I purchased it in-store. The box it came in was in tatters, there were no instructions with it, it was missing the plug, but it did come with three chokes and the tool kit. THE ISSUE? The bolt would not remain open, as a semi-automatic should. If you could even get it to stay open the wrong way, as soon as you set it down or moved it in the slightest way the bolt would slam shut. Where you at typically pull the bolt back and push/release the button on the outside right or left to lock it in place. PSA where I purchased the gun from, had absolutely no knowledge of this firearm that they sold me, pretty much told me I was on my own and sent me packing. Even though that was the place where the gun was purchased. So I called The Gun Doctor, I spoke with a nice, knowledgeable lady on the phone, and she solved my problem in less than 5 minutes. She talked me through it, making it sound so simple that a caveman could do it. I guess they have a new way of locking the bolt back these days, where it's not the big button on the outside, but the little button, sticking out less than a quarter of an inch in front of the trigger guard where the load ramp/port is. PROBLEM SOLVED I used to frequent The Gun Doctor in the early 2000s when I did a lot of shooting. I carried a lot of lead and extra goodies out of that store. They still have the same standard of quality, knowledgeable people, and great customer service that I am used to from them. PSA in Summerville on the other hand, definitely lost a customer. The $200 in ammunition I was going to purchase from them, I purchased from a different vendor. And got a better deal than I would have in store at PSA, even with the $10 flat fee shipping. A pawn shop would be better than PSA.
If you need anything regarding firearms, The Gun Doctor is the place to call. Don't even waste your time running down the list of others, start with the top, the top shelf, The Gun Doctor.
