I'm giving 2 stars solely because the officer who came out to help me was genuinely kind, professional, and the only redeeming part of this experience. The front desk interaction, however, was shockingly unhelpful and honestly pretty condescending. The woman working there was unnecessarily rude and dismissive from the moment my mom tried to ask a simple question. Instead of offering any actual guidance, she acted irritated, gave us attitude for no reason, and basically told us we could be there for hours and to just "use a phone" because they weren't going to assist us at all, after we had already been waiting about an hour. It was a pretty basic request for information, not a difficult situation, which makes the attitude even more baffling. Thankfully, the officer who came out afterward completely changed the tone and was helpful and professional. But if the front desk is supposed to be the first impression of the municipal court, it's not a great one. A little basic courtesy would go a long way. Right now, it feels like you're an inconvenience just for walking in and needing help. read more

Outstanding service. Very kind, knowledgable, and professional officers. Would get arrested by them again. Five stars, def recommend.

I am absolutely dumbfounded by the lack of concern on the part of the Eugene police department. Last night there were shots fired outside of my apartment, we kept a careful eye and ear out for anything else, and didn't report it at the time because it was past midnight and honestly I just didn't know I could call that late. I called today, to report the incident, and was met with little concern, and told that I should've called when it happened and to just call next time it happens. Absolutely preposterous, I realize that I could/should have called when it happened, but it still happened, I have video evidence of it happening, and they didn't take a report. They just told me to have a nice day. Hope someone doesn't end up getting shot, because it shouldn't take actual death/violence for police to care about the incident. I don't know if links work on here but here's the clip of it happening. I genuinely didn't know what to do other than close the window and turn the lights off and just lay low for the rest of the night. https://clips.twitch.tv/InquisitiveBlitheEchidnaPoooound-TIZhuccPP_-CdpQM read more

On the 8th of August an incident that was very personal to me could have gone very badly for one of young ladies I was with. The ramifications could have been life changing in a negative way. The officers involved John Moos, Martin Siller, and Marcus Pope deserve recognition for the invaluable and professional way they handle the incident. Because one of the young ladies was in a blacked-out rage, due to alcohol, it was hard to see the respectful, kind, loving person she is. Like most of us she has her demons. That night they got the best of her. To the officers: Thank You!! The three of you were very kind and gentle with her. Despite her insulting violent behavior you showed amazing patience. Her behavior was arrest worthy but you chose to take her to Buckley in stead of jail. I feel like your supervisor, co workers, families, and the public should know about the outstanding job that night. It may have seemed like a routine call to you. Hell it may have been the easiest thing you did all night, but to me......it mattered. So once again with heartfelt appreciation... Thank You!!!!! read more

80% decent folks. The housing support officers Pizzola and Harris are the most smug and unlawful at their level of enforcement. They ignore state law, federal standing and even city policy. The give no shits about the constitution or federal overriding ruling of well established standing. Bad cops should be disgarded. And good ones like John Brown shouldn't be quitting. read more

Until moving from Chicago to Eugene, I'd never been a part of a community with such a lazy, incapable, and unwilling police force. The homelessness and drug problems are rampant here and they refuse to do anything about it. These people are taking up public spaces such as our sidewalks, streets, and parks and trashing them. They don't pick up after themselves or their animals. Their dogs run off leash so I need to be cautious walking my dog in my neighborhood. They leave their trash and "scrap" pieces all along the sidewalks or yards of our homes/apartments and leave them behind when they are FINALLY kicked out after 2+ weeks only to move a block away and trash someone else's part of the neighborhood. They leave their needles in the grass and along the curb. Generator runs all night, too. When you call the police to report, they ask, "What do you want us to do about it?" This is unsafe. I know EPD isn't solely to blame as the policies set forth by moronic leadership set the tone, but still, your job is protect and serve. Maybe you should protect your law abiding citizens from being put in unsafe and uncomfortable situations like this in their own community. My apartment complex has made a dozen calls from multiple residents reporting these incidents and EPD refuses to do anything but slap a GTFO sticker after 2 weeks. You know what happens when the police won't protect and serve their community??? The members of the community will start to do it themselves. read more

Very professional The followed up twice to verify my safety. I love Oregon

Thank god they are so much less violent and officers get off less on officer brutality and "always taking things way too far."

Officers have a very tough job. We need to remember that behind that badge is a human being. We hold our Law Enforcement officers to an unrealistic standard. They're only human. No doubt there are cops out there who have no business being cops, but the mass majority of them are good people who are doing their best. If you really want to see what these men and women have to deal with on a regular basis, I would strongly suggest doing a ride-along. It will give an entirely new perspective on police officers. To all the officers who might read this, Thank You for your service to our community. It's very appropriated. read more

I have never met a more incompetent "police officer". I was leaving the Wetlands on Garfield. I had had 2 beers and was completely sober! As I was walking to my car on the back side of the parking lot. Suddenly I was hit in the back of the head... Lost consciousness. I have no idea how long I was laying there. I asked someone to call the police. When he arrived he obviously assumed I was intoxicated. Bar parking lot, just got hit got in head, and like I said I had 2 beers,which the officer mentioned serval times. He then asked for for a description of the attacker. I said he hit my from behind and was out I do remember hitting neon my stomach with a stick or something... Then this lovely officer lectured me for being drunk (which I was not, I weigh 210lbs.)and said there is "NO chance of catching hi me there are way to many homeless here" I too much pain to argue the crawled 2 blocks home read more

I encountered the Eugene police on the way out of my home because my husband and son and I had an argument. I chose to leave and they had passed me on my way to the designated smoking area. I stayed there knowing they would want to interview me. After talking to the male officer and then the female officer, Jordan She and he both gave me the options of finding help for my autistic son who is 23 and refuses to get life skills help. They felt bad but there was nothing they could do. They left and went to the church next door and as soon as I saw there overhead lights go on to report they made a U-turn. Still sitting on curb and then down my apartment driveway, again. I walked up sidewalk and my husband who has PTSD decided he was going to try to commit suicide. She was very understanding and very professional. I just wish there were more officers like her. Thank you officer Jordan and partner. I was all Eugene police officers had the tact of making a friend instead of a enemy! Stay safe all of you. read more