Got my very first tattoo today with TJ. I decided last night I had to get a tattoo this weekend…read morebefore my daughter moves away and they were able to accommodate me. The receptionist and Tj were both so nice and I instantly felt calm. TJ helped add my daughters initials to the tattoo which is my favorite part The studio was bright and very clean. Good energy. Definitely will be recommending

This place used to be great, but now they offer the most arrogant employees who provide absolutely…read morehorrible customer service. I am actually shocked at the difference between the service I'm used to when I lived in Durham and what I dealt with today. This place has gone down downhill. I just got hung up on by one of the most aggressively ignorant human beings I've ever encountered in customer service. People like this are why I left Durham and why I will never go back there. The original owner used to be an amazing person and that store used to be an amazing place but I wouldn't go near that establishment now.

Amazing shop, really cool space & vibe. The staff there are all extremely friendly people, as well…read moreas phenomenal artists. Highly recommend them!

I booked an appointment and experienced misleading pricing, scheduling mistakes, and extremely…read moreunprofessional customer service. The artist quoted me one price, then increased it by $150 after I paid my deposit. My first appointment date was mishandled by the studio, costing me a full day. Their deposit policy is misleading: clients pay $105, and if they need to reschedule, that deposit is forfeited, a second deposit is required, and only the second one applies toward the tattoo. This was never explained upfront. When I had a genuine emergency (my dog was rushed to the ER the night before my appointment and I became physically ill), I notified the studio more than 5 hours ahead. Instead of compassion, I was mocked by staff, told I had 30 minutes to decide whether to come in, and later received rude text messages. I have been tattooed by over 50 artists nationwide and have never encountered such treatment. This business uses unfair, deceptive policies and treats clients with disrespect. I am requesting my $105 deposit be refunded and for their policies to be clearly disclosed to future clients.

Mike did my first tattoo. He was enjoyable to talk to over the couple of hours that it took and it…read morecame out excellent! The conversation between Mike and the others here reminded a bit of being in a barber shop. It was a fun experience and I laughed a lot. I highly recommend Mike & Tattoo Asylum!

if I could give this place no star I would. I had to go up there 2 times for them to fix my belly…read morering. The 1st time they put a small bar in and the 2nd time they put an eye brow piercing in with just belly button piercing balls. My piercing had no room to heal or breath. I definitely would like my $50 back. It was rejecting so bad and crusting up that when someone helped me take it off I ab came up off the chair bc it hurt so bad. I def have relief now.

For future potential clients, this business will take your deposit, cancel on you and refuse to…read morerefund the deposit. The manager was very rude when inquired on my son'a behalf after they canceled his appointment last minute and refused to refund the deposit. Customer service is not a priority.

Christina got back with me, we both got our tattoos touched up. I really appreciate it a ton…read more See pics of touchups added !

I walked in shortly after opening on a weekday. 2 people were already working, and I had to wait…read moreabout 20 minutes for an opening and got set up with Shaine. He quickly sketched out what I asked for based on some pictures. I'm really happy with how it turned out - exactly what I was looking for!

Absolutely loved my experience here, I saw Britney's nostalgia flash on instagram…read more(wicked_catz_tattoo) and immediately snatched one up. She let me schedule out in advance and was very communicative. The shop itself was LOVELY, everyone was very nice and professional. I was done quickly and could not be happier with my tattoo, I'll definitely be coming back for bigger pieces!!

My grandma and I got our first tattoo here. We had Matt T as our artist and we couldn't be happier!…read moreI walked in excited and nervous at the same time and all of the staff did an amazing job easing my nerves. The facility was very clean and I felt comfortable there. I was nervous at first to see that there wasn't a private room with another client sitting a few feet away from us, but I quickly became comfortable. We all ended up chatting and I never felt exposed or uncomfortable near anybody. They offered us water, gave us proper cleaning instructions, and truly cared about how we felt while on their facility. Matt T did an amazing job explaining everything step-by-step to both me and my grandma for each turn. The tattoo itself turned out amazing and his design was way better than either of us could have ever imagined. I will definitely be coming back here for more tattoos in the future!

Whoop whoop! So glad these guys opened in downtown! Legit classic tattoo shop. I've seen both Jack…read moreand Eric. Told them each to just do their thing and draw something up. Both tattoos are just fantastic. Both tattoers also nice, professional, laid back and talented. I visited my first tattoo shop in 1992 so I've been to a lottttttt of them and these guys are in the top 3.

Got tattooed by Jeff and Mike and got awesome art! They both do good work, and the shop is always a…read moregreat vibe.

Mike is great. So enthusiastic about tattooing -- and life in general -- and it can't help but rub…read moreoff on his lucky customers. And the new shop is great. He did a ship on my left shoulder with a lot of intricate rigging and a lot of color. He took his time to get it right. I guess that means I paid a little more, but it was worth it, and I'm going back for some lettering and detail. I've had some work from Max, too, before Easy Tiger and he was outstanding as well. Both very versatile and patient with a relative newbie

- Cold (no heat on), uninviting shop - Homophobic and…read moreunprofessional piercer refused to stretch a P/A because he doesn't want to touch another man's genitals. You're a piercer. Its part of the job. Be a professional and get over it.

I recently had 4 piercings done at this location during the current Coronavirus time. The piercer…read moredid not wear a mask and suggested that I take off my mask which I didn't do because there's a pandemic and virus still going on. The location is kind of sketchy. The inside isn't the cleanest. My gauges of my piercings spacing wasn't super even. There was definitely ca difference on both sides.After almost a week past by I noticed that something was going on with my new piercing so I can't act and made an appointment. The front staff had no clue that I was coming in which gives me knowledge of a lack communication takes place here. When I went in during this 2nd visit staff weren't wearing masks, I didn't receive a temp. check and the staff were not social distancing. As I made it to my piercer and waiting in the hallways he was finishing up with a client's tattoo. The guest did not have a mask on and the piercer did not have a mask on. The piercer did not wipe down the chair that I was sitting on and did not wash his hands after servicing me. Instead he just put on a new pair of gloves. The day after this situation I noticed that my other ear started swelling up and puss started squeezing out as time went on. I have experience with piercings and this was my first really bad experience. Now there's a part of my ear that is blackish/purplish with a bump. I'm not sure if this experience is because of sanitation. I contacted management which was helpful the first time and wasn't that helpful this most recent time. Instead the manager said that they only charged me for 2 piercings which isn't my fault because I called in advance and was told when to come in for my 4 requested piercings. If you care about your safety, health, the environment and respect do not go there. The piercer Spade is actually a nice guy minus him not being health conscious about COVID-19. When I left during my first visit I asked the staff if there's anything else needed and that this was my first time here and they said no and I said okay have a good day. Hey maybe I shouldn't have risked it by getting a piercing during these different timings and by seeing how the atmosphere is, but I didn't want to judge a book by its cover. I wouldn't recommend anyone to get any services there. I also asked the owner about a refund which I still have not received a response about. Unprofessional servicing and a lack of cleanliness ------------ More photos added - ended up taking out my ear piercings a little after a week of getting them done. I called other shops for advice. The owner isn't responding to me. I also have no received a refund and reported to the Health Department. I hope no one has to go through this.

I was tattooed by Sam last month and I cannot recommend her enough. I first attended one of their…read moreopen houses where I was able to talk to Sam about my tattoo idea. The shop is nestled in a cute neighborhood with plenty of shop parking. I didn't bring a +1 but the shop has several sitting areas so I am sure you could bring someone if that makes you more comfortable. The shop also is woman-owned and has all women tattoo artists. Sam was wonderful! I have other artwork on my arm so she took the time to ensure the new piece worked with my existing work and also my anatomy. Her prices are reasonable given her 10+ years of tattooing experience and I enjoyed talking to Sam as I was getting tattooed. The tattoo took about 3 hours and we took 2-3 breaks. After the appointment, she gave me a care package that included tattoo moisturizing cream and wash from Ikonik. Overall, I would love to come back to cover more of my arm!

Sam Castro is an amazing natural artist with a very cool and comforting vibe. Her tattoos and…read moretalent are incredible and I don't know if I'll ever go anywhere else.

THEY ARE AMAZING! Went for my first small tattoo with Pat…read moreand weeks later went to get my first nose piercing. The guys are so welcoming all the way from the front desk to whoever you choose to work with. The ambiance is very nice, the services, prices and obviously very satisfying results.

I've been coming here for the past 6 years to get my tattoos and piercings . Although, I was…read morenervous because there were only men present, they treated me with great respect and care. They are also very helpful via email for consultations. I have a low pain tolerance and although, I try not to waste anyone's time, every person who has serviced me has been understanding and professional.