Funky place, lots of great furniture to choose from at great prices. Guy that helped us was super…read morenice and helpful. They loaded the furniture into the back of our cars for us. They also have great student deals! 10/10

BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! Tyler Arrington explained why this mattress is the…read moreBEST OF THE BEST. I have special needs and he knew exactly what I needed. Mattress arrives Friday as each mattress is custom made and the prices are very reasonable for high end mattress. LOOKING FOR A NEW MATTRESS ? GIVE THEM A TRY. YOU WONT REGRET IT. ORIGINAL MATTRESS FACTORY - 3719 Battleground Avenue Greensboro NC. 336-604-5656

We are super picky and couldn't really find a mattress we were thrilled about. Joanne was wonderful…read moreand so patient and sweet with our daughter. If you're looking for a mattress, I recommend starting here. Not a ton of options which is both a good and bad thing.

What a great furniture store with a wide variety of items catering to many styles and budgets. I…read morewas so happy to find exactly what I was looking for. Robert was extremely helpful, courteous, and knowledgeable...this is why I love shopping local, small businesses. I will definitely keep going in his store to look around!!

This was our first visit to any West Elm store. The store is amazing. We saw so many things that…read morewould go perfect in our home, it was hard to stay focused on what we actually were shopping for. We were able to work with a very helpful young lady named Alex. She was patient and knowledgeable. She looked up things online to help us make our decision. We ended up making a purchase only to come back and exchange it out for the purchase of items only available online. Alex handled everything, the return, and the online purchase- and she made sure to use the free online shipping code! We will definitely be back not only to work on our next home re-do project, but also to shop for gifts. You owe it to yourself to at least walk through this store one time before making your final decisions on your next project.

BUYER BEWARE!!! DO NOT DO BUSINES WITH WEST ELM…read more Worst service of any furniture provider I have ever worked with. Placed an order for tens of thousands of dollars of furniture. Had to spend no less than 30 hours on the phone trying to correct errant deliveries, items that were broken, etc. Multiple items are falling apart after 8-10 months and West Elm is denying any responsibility and declining to help in any way. I will never buy furniture from West Elm again, and would caution anyone from doing so. Desks have paint chipping at every seam 10 months later, leather chairs have metal and wood poking through the backs of them. West Elm says this is normal wear and tear. BUYER BEWARE!!!!!

I purchased a table from Pair'd. It's beautiful. It's well made and the price was fair. The…read morestaff was accommodating and helpful. I'll be back.

Justine is knowledgeable ...he answered all of our questions and shared a wealth of information. He…read moreis friendly and trustworthy. I will recommend Justin and Mattress Firm to everyone!

Justin was an excellent salesperson. He was helpful and knowledgeable. While trying to upsell, he…read morewas never pushy. Highly recommend Justin if you go to this store!

After relocating with my family within the Triad, of us were shopping for new mattresses, we were…read moreamazed by the stiff competition in the area, there are more mattress stores than Mc Donald's or Starbucks ! After shopping around, we selected the MATTRESS CENTER in Greensboro on W.Wendover , they had a great selection, but more important, Brad, the store owner went out of his way to come up with great deals, and outstanding service ! sofar my son and I each bought from Brad, and my daughter is next...

First of all the service at the store on Battleground was exceptional. The delivery was average …read more.. the principle company customer service is lousy. Issue is the purchase after Thanksgiving included a free set of sheets. Didn't expect that but it was a nice benefit. However after filling out the forms I heard nothing, so in late January I called the store which referred me to the cooperate customer service. Once I got hold of someone they checked the order number and told me that my sheets would go out in two weeks. Here it is March and I just called again only to find out they won't ship until April 1st. So in another month when I call will they tell me "April Fools" it was only a joke? The sheets are not really even that important except in principle now ... a promise is a promise ... and a lie is well ... Good people at the Battleground store but don't buy based on anything you can't see or get at the store. Corporate will not follow up on any promised offers from my experience. UPDATE: After the post by the manufacturer below ... I contacted them. As a result the sheets showed up today (5-Mar-15) via FedEx ... shipped overnight. I appreciate the quick service and response from their business manager. So I changed the rating to four stars ... One off for the initial hassle.

Be cautious when buying from this store. If I had been told the truth to begin with, this review…read morewould not have been necessary. Please, please - before you sign ANYTHING with this company, make sure you know exactly what you are getting. Make them show you the items, take pictures, record their answers. No one at Mattress Warehouse would help us and they all conspired to tell a story that was not true. The bases were switched from the one I was shown and had explained to me to another base. After contacting the store and the regional manager, they all had a story lined up to cover their mistake. I have recently had surgery and I needed to get a new mattress with a lower base. I didn't really care to get another adjustable base but was told that it was free and it could be height adjusted. We made it clear to the salesperson - multiple times - that we needed a lower base than they were showing us. No problem, she said. It can be adjusted using the segments on the legs. As a matter of fact, when the delivery people bring it out, they will happily adjust the legs for us. We were shown how it could be adjusted and were shown the wireless remote. We were never told that the base we were shown was not going to be the one we received. When the bed came, the base was not what we had expected. It was way too high for me to be able to get into. So, now I have a $3600 bed that is basically useless to me until I can find a base that works for us. After speaking with the district manager - Suze Cane - I was told that I had refused the base that we had been shown at the time of purchase. This is far from the truth. I would never have approved the purchase of something I couldn't even use. I would, however, have paid extra for something I could use. Then I was told they would send replacement legs that were shorter and would make the bed usable. The legs cannot be exchanged. I was just told that to try to get rid of me. They never sent the legs, never returned my calls regarding this, and I was basically called a liar by the store employees and the manager. WORST CUSTOMER SERVICE EVER!!!