I strongly advise against placing a loved one in this nursing home. The facility is inconsistent in…read moreits level of care, and when concerns are raised, staff frequently claim they are short-staffed rather than addressing the underlying issues. The overall quality of care appears poor, from the management team down to the nursing staff. It's heartbreaking that families with limited financial options may feel pressured to settle for an unsafe or neglectful environment simply because other options seem unattainable. When issues are reported, the problems tend ta persist for about a week before the level of service returns to a consistently low standard, Additionally, when my loved one reports an issue, the facility attempts to dismiss or deny it, making it seem as though he doesn't know what he's talking about or that the allegations aren't true. I have witnessed these concerns firsthand. f you must use this facility, please check in on your family member reaularly and believe them when they report problems Your firsthand verification is essential ta ensure their safety and well-being.

My husband was in memory care for 15 months and he had incredible, loving care from the staff…read morephysicians, nurses, aides, physical therapists, activities director and hospice care. He had been in two other nursing facilities and Golden Acres was by far the best. He was always clean, there was no odor anywhere and there was always someone looking after him. I felt very comfortable knowing that he was so well taken care of. Even though the building might be older, it is clean and it is the care that the residents get that matter. The rest of the staff from admissions, reception, finance department were always so pleasant and helpful. I would highly recommend Golden Acres. Toni A.

The Tradition Senior Living is a wonderful place for aging parents to live! My parents have lived…read morehere for two years now at their newest property at Greenville and Lovers Lane in Dallas. I visit them often there and have seen firsthand what a quality, clean, beautiful and friendly place this is! They have really enjoyed the various events/ outings, the food is amazing and the accommodations are first rate! Highly recommend!

Both my mother and my mother in law live at The Tradition at Lovers Lane. Both my husband and I…read moreare very pleased. Our mothers are pleased as well. Both of our mothers have lived at The Tradition for over four years. This retirement community is very well run, has excellent staff, lovely apartments, attentive maintenance, very good food and a lovely atmosphere in all the common areas. Both of our mothers lives in independent apartments.

What a wonderful experience! Highly recommend! I have…read moreworked in senior living communities and as a private duty senior companion for a total of 12 years. I'm familiar with many senior communities throughout the Dallas (and surrounding cities) area. One of my clients was needing a respite stay while her house was being repaired. Debra at Five Star Premier was outstanding. She went above and beyond to make my clients stay exactly what she needed. The best part about it, in my opinion, was Debra's genuine and utmost concern for my client during her stay. She truly cared about her comfort and addressed any concerns promptly. Five Star Premier is a beautiful and pristine community where all the employees and residents seem very happy to be there. The food was so delicious! Usually, in a large community the food tends to all taste the same. My client ate Atlantic salmon or some type of fish each day. She raved about how fresh and perfectly cooked the fish was each day. No need to hesitate on where your loved one will thrive...this is the place.

My in-laws live here so we visit/eat here often. I must say I've never had a bad meal here. The…read morefood is very good, with friendly attentive service. I think they also have a Happy Hour five days a week. The place is well maintained and the inside is open and airy.

GREAT PLACE!!! We put our Dad in there for skilled nursing and cannot even say how NICE and CARING…read morethese people have been. It's early days yet BUT we are highly impressed with the people who work there and the facility. Compassion is a HARD thing to find but we're seeing it here. We APPRECIATE them...if you need care for a loved one, and you love them, take them here.

Awful No star. Did not give me my blood pressure medicine…read more Went into congestive heart failure.

My mother loved her home at the Landon. A beautiful, clean, well kept, caring residence. She was so…read moreproud to show everyone what a lovely place she lived in. The dining room was outstanding, serving delicious made to order meals, a Sunday Brunch, and a lovely Bistro for breakfasts. There was always something fun to do, staying as busy as you wanted to be, a full work out area, a exercise room, pool, craft room, movie room, chapel, field trips with a guide, and her favorite Happy Hour. Later, as she needed more help there was 24/7 nursing care at different levels of need. We were so happy to be able to let her spend her final days there.

Inclusive amenities and services at a reasonable price. The smallest floor plan is a 1 bedroom…read moreapartment @ 575 sq. ft. with a small patio.

I am writing this review at the request of my mother, Joan, who has lived at CC Young for many…read moreyears. She LOVES it there and tells me so every day. Although she is VERY happy with all aspects of where she lives (residence, food, activities, maintenance, technology help, classes, field trips) she wanted me to put up a review about a few special people who not only do their job with skill, but also caring and grace. A big high five to Daniela Mora in Conley restaurant. She knows everyone by name and greets all with a big smile - she seems to keep the restaurant running like a top (as least as far as residents can see!) and the food is always served hot and well-presented. Mom thinks she is the best she's the best Conley has every had! Dani is kind and patient and helps everyone! Second is Brandon in IT (I don't know his last name - sorry). Talk about a problem solver! No question is too hard or too simple. Brandon stays with a problem until he figures it out for you. Last is Kevin Nelson - the porter at the Point. Kevin magically makes every event, class, discussion group seem to be set up and taken down with just the right room arrangement in incredibly timely manner. It's amazing how many different "take downs and put ups" he does in one day. He is friendly and always speaks to everyone. He keeps everything clean and fresh - including the gym and class rooms. Mom thinks he's a gem. These are just a few of the amazing people who make CC Young work so well - In my mom's eyes, it's a great place to live and from the outside - I definitely agree!

To label a former in-patient "Banned" and "Do Not Recontact" is unbelievably rude and distasteful…read more My bill is less than 30 days old and you label me this? Despicable. From someone whose grandmother and mother spent a fortune there and passed away there. I will let my multitude of Dallas friends know your treatment.

This is a review of an "assisted living / retirement home"…read more The "Tradition - Lovers Lane Assisted Living" is a great place to check out if you're looking for assisted living. One of my overall highlights is on the top floor, the fourth floor is where they are dedicated to work with folks that have difficulty in memory, like alzheimer's or dementia. It's sad issue to deal with, but hopefully with a little hope and love, the right place can at least help. Now a person can live on the bottom three floors and go up to the fourth floor for sessions or to join in on with the groups. Great transition management systems are in place here at the Tradition. Heck, if and when I do have problems in this area, the Tradition is a great place to check out! "Tradition" also has another section for non-assisted living, both which are very nice! So they cater to both folks that need help and do not assistance. They are right next door to each other and in a great location of Dallas. Being right next door to Central Market and close by to highway 75 makes it easy to get to other parts of Dallas at certain times of the day. Dallas traffic can be an odd, you just have to know when and how to drive in the traffic. Back to the "Tradition assisted living", It's new, well located and I love the floor plan. It is easy for folks to make it back to their room. The building design is nice, in that a person is not going to get lost that easy at all. From the rooms, hall ways, exercise rooms, and special rooms are really good looking. The rooms have a high tech / heat monitor system and learns a heat monitor body system. Let's say your grandmother gets up at 4 in the morning to go to the restroom, it can detect if shoe has fallen and can not get up and alerts the staff on duty. We past by where they served meals and you could smell in the air that the food was very tasty! There are several elevators in the building, and it seems very easy for a person to make it to and from location to location. They have a water suspension work out are that looks very cool. They also have a number of highlights as well, like their hair/mani/pedi office, snack area, libraries, worship area. We received such kind introductions to the staff. The fourth floor, at least I thought I would be scared about, but it was so damn cool, a number of rooms that are to help enhance the creative side of the mind. A fun back porch with a fun view, hell, if I go, send me here! The "Tradition ~ Assisted Living" is a place I would totally feel comfortable with and recommend! If you are reading this review, do go by and check it out, and know it may be tough, but finding the right place will ease you heart and mind beyond belief. I only wish you and yours the best in life, Bill

All country club decor (one the first floor) but horrible care and no soul. We have been there…read moresince February now moving to a better facility. All about sales and profit. A revolving door in terms of staffing....no continuity of care. No medical care to speak of....one doctor was under indictment and the other was apparently let go also. A Tradition employee stole my dad's car but luckily we recovered it after he had his way with it. No good programs and mediocre food. Could have been a dream...turned into a nightmare. If you need only minimal care and want to squander money, this is great for you. If you have more significant needs, go to a place with a better track record. Run, don't walk away from The Tradition.

My father has dementia and is a resident in the Terraces Unit of PVN. Let's start with the good…read more Sales process and the 2 ladies leading it is professional and not high pressure. The facilities are great. The residents rooms and bathrooms are private and spacious with high quality buildouts. The food is good. I've noticed generally high quality, tasty food getting served. The staff means well. I don't doubt the sincerity of the staff wanting to help improve the quality of life of the residents whether that mean providing activities in the common areas, get them medical care when needed, speak to them encouragingly when they need to be re-guided. The issues I ran into require a little bit of context. My father is averse to getting help on showers. The PVN nurse suggested we look into getting some meds to help on shower days and get some external extra help to provide showers for him. While I wasn't happy to pay for extra help, given the high cost of PVN I thought the request was presented in a professional manner. The issues come in with a lack of professional approach to medical management and follow-up. I consider these issues significant enough to ding PVN down to 2 stars. My father's doctor agreed that some medicines could help make shower days a little easier and that it was important for him to stay clean on a regular basis. The problem is that now, despite this being the PVN staff's idea, they are unable to get the medicines to my dad on the morning's of the shower days. They have missed this 3 out of the last 4 shower days, which then makes the task of giving showers a monumental task. It would seem that this would be easy to address given that they claim to give him his other medicines, but the one medicine that was introduced - effectively at their request - is something they seem unable or unwilling to give him. I have called numerous times and can get an answer about 50% of the time. I have sent 4 emails on this topic to the Head Nurse & her assistant and have a 0% response rate thus far. In my mind this boils down to poor leadership. I have no way of communicating with the senior leaders of PVN to get these issues addressed. The nurses ignore my emails, and worse, deny my father the access to medicines that will improve his and his fellow residents quality of life. it is my belief that PVN needs to fundamentally transform the culture and leadership of their organization. They are currently falling far short of their mission.

Not enough help at night. It's gated but I went out the wrong door so had to climb an internal…read moregate after calling and knocking on every door