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    Estate Solutions

    5.0 (1 review)
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    Services - Estate Solutions

    Estate liquidation

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    3 years ago

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    Arcadia Cleanouts & Liquidation - Two wooden bucket chairs

    Arcadia Cleanouts & Liquidation

    (6 reviews)

    I would never recommend this business to anyone. I hired the…read moreowner, Matt Sachs, to liquidate my mom's house after she developed Alzheimer's and had to move out of her home urgently, which she lived in for about 20 years. She had accumulated a good amount of quality pieces/antiques, furniture, rugs, etc. Matt was very personable, trustworthy, I really liked him and felt good about the contract in the beginning. Things were good for months, but eventually, when I started to ask for updates and accounting paperwork, he vanished. I tried to give him some grace, knowing his job is demanding and he's also a Dad, but he kept putting me off telling me he had to "speak to some people" about pieces to see where they ended up. One time he admittedly told me that my account was "closed out accidentally," but would re-open it and follow-up. The entire business deal got very sketchy toward the end, and to this day, I never heard from him again and I never got a final accounting for my mom's belongings. On top of the stress of becoming my mother's caretaker and conservator, and dealing with her illness and loss of independence, I had to carry the stress of chasing this guy down for what was owed to my Mom. I even went to a lawyer, and we sent out response requests with a strong fist, but Matt was radio silent, as expected. We also found out this was not the first time he had litigation against him (not a shock.) I could have pursued this further and placed a lien on his house, but I decided not to go ahead with this. Maybe I'm too nice... Maybe I just wanted the stress to go away, and didn't want to lose more money in the process. Either way you look at it, I'm not sure how someone like this sleeps at night. Very upsetting. The real estate agent who recommended him to me was mortified and will never recommend him again. Whatever his reason was, the very least he could've done was be honest. He could've told me he lost items. I'm an understanding person, but he went about this very unprofessionally and I still think about this all the time. Most people can never act like this in their place of work and get away with it. Since I didn't push ahead with a lawsuit, I feel the very least I can do is warn other people so they don't end up in the same place. I'm also not the first one, and unfortunately, I am sure I won't be the last.

    Do not hire Matt Sachs. Much like the other review I am finding here, he started out OK,…read moredisappeared for a couple of weeks in the middle of cleaning out the house, came back and did a good job on the clean-out, but then disappeared, having taken a house full of property he was to have sent to auction and pay me a percentage of the proceeds. He just disappeared into the ether, refused to answer calls or email messages. Ultimately, he is dishonest. Do not trust his references, I called the professionals he listed and they were mortified to learn that he uses their names as references.

    Elm City Estate Sales & Services

    Elm City Estate Sales & Services

    (4 reviews)

    I regret not shopping around for other estate sale companies, but after my mother passed away, my…read moresiblings and I wanted to find a company quickly. Oren and his team ultimately did a good job cleaning all of the items out of the house that did not sell. The home was left neat and clean. However, the estate sale itself was poorly promoted. It was listed as a "flash sale" (one day notice) on Facebook and on Craigslist (same-day notice). Poor promotion predictably led to low turnout, and then Oren had the nerve to describe the sale of my deceased mother's belongings as a "total waste of time." (see screenshot) He seemed annoyed by the fact that we gave my mother's valuable jewelry to a family member and did not sell it to him or include in the estate sale. I would expect someone in this line of work to act with compassion and refrain from informing a surviving family member that the sale was a "total waste of time." Perhaps if your estate is more valuable, this company will treat you better.

    Excellent service in every way. Oren auctioned off and cleaned out the contents of my mom's condo,…read moredonating or disposing of what didn't sell. She had a TON of stuff. It all disappeared like magic with almost no involvement from us. Communication was excellent - Oren sent us regular updates with pictures. He was very careful with everything, leaving no damage to the house. And we got a nice check when it he was done. Highly recommended.

    Estate Solutions - estateliquidation - Updated May 2026

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