She didn't let me get in the humidor and she wasn't educated for cigars, but fast service and…read morepayment.

From the owner: Estanco Especializado en cigarros puros, Tabaco de pipa y todos sus accesorios…read more Especialista del Habano. Temporalmente cerrado

From the owner: Estanco Administración Loteriasread more

This place is a glorified cigarette store. Don't waste your time if you're looking to buy more than…read morea few sticks.

I have mixed reviews about this place. Still learning the experience of fine cigar smoking, and…read morebeing from the states, I wanted to pick up some quality cigars (mostly Cubans of course) during my last visit. The store is in a heavy foot traffic area and it appears to get more cigarette shoppers stopping by than anything. The cigar selection was off to the side and not as big as others I've seen. I headed to the cigars and eventually was asked for help. After describing my newness to cigar smoking and a few things I'm looking for, I was given a piece of paper showing their selection. Asking for Montecristo N 2, he said there weren't any available - although later they became available after I started getting many and seeing that I was going to spend some money. Also, they eventually started going around the corner to get different brands and (I assume) better quality sticks. I ended up getting 9 different types and over $800 euro worth. Mainly because the 2 younger gentlemen that worked with me were very patient, respectful and helpful. Towards the end, an older gentlemen (owner maybe?) started helping count and tag the sale. When the younger man ran my credit card, it was declined and the old man walked away mumbling something about "over the limit". A bit insulting. Chase seems to do this to prevent fraud (even though I let them know I'm travelling to specific countries), and an email soon came asking me to validate the purchase and re-run the transaction. I need to remember to just use AmEx. The younger gentleman understood that when I explained it and has apparently dealt with customers from the states before. He threw in some extras for me (no humidity packs for travel though) and I was on my way. Albeit with a mediocre taste in my mouth. They may have a basement or other area, but I didn't see it. As I said, it appears to have more of a "strip mall" feel to it and not really catered to the cigar smokers. No walk-in humidor. I wouldn't advise against going here, but I would also recommend checking out other places if possible.

Wanted to buy a large bulk of cigars as it is cheaper here in spain. However, I have never been to…read morea cigar shop where you are unable to view the cigars. The view was obstructed so they wanted us to stand 2 meters away from the cigars and choose from outside of the humidor? Totally bizzare. Its like going to a clothing shop and being told to stand 2 metres away and choose the product. I understand they do not speak great english but to be honest in 2025, the store being located the most tourist central area with restraunt and hotels you would expect a level of english. I will not return but to be honest im not missing out as i cant even view the product! Just truely bizzare

Very rude staff. Prices not marked so you have to askew each cigar that you are considering. I've…read morenever been this offended by staff in a cigar shop before.