My mother is a resident of the Essex of Sedalia, one of Bristol Manor's senior living communities…read more She is receiving excellent care. The staff, led by Wendy, is outstanding -- professional, competent, and caring. My mother strongly resisted moving from her home. Now she refers to the Essex as her home and is very content. Our family is thankful for the care Wendy and staff provide at the Essex.

First off people complaining about long er wait times, duh that's normal. We've been to ER is all…read moreof the hospitals in this area along with KUMED, St Luke's, etc They all have historically long waiting times. Maybe if people would get a clue "emergency room" not walk in clinic there wouldn't be long waiting times. Stop being babies for gawds sake. We've been to ERs that are so busy (with non er) patients, patients are placed on gurneys in the hall way to wait. So if you have a cold or tummy ache, go to urgent care. As to the one person they used instruments not approved. Ok are You a doctor or nurse? If not STFU. If you don't want wait, go move to KC metro they have "24 hour ERs that are more like 24 hour current care. Yes there are truly incompetent healthcare providers everywhere (KC, St Louis, Chicago,etc) don't put the blame on small town physicians and or their hospitals. I ve used Bothwell for several types of surgeries and they are great. No issues. I've been to large city hospital for surgery and they fucked up, I'd send my children, family to Bothwell and feel confident in their care. Guess what I work in healthcare and I've seen how healthcare employees are treated with very special Karen's and needy spoiled adults and children. I'm so happy to see healthcare systems finally cracking down on all these worthless complaints. I give Bothwell 5 stars across the board. Remember all of you complainers ER stands for emergency room. Non emergent patients are triaged and come last after heart attack, seizure and stroke patients. If you have a cold or a boo-boo on your finger stay home.

Brought our 89 year old dad in to be checked out after a fall. They put us in a room with someone…read morewho was really sick, for at least 2 hours. Needless to say, my sister and I became sick on the same day, a couple days later. I tested for covid today. Thanks to the good old Bothwell ER. The medicine for it costs $700, so I guess I won't be getting well anytime soon. Thanks Bothwell! You should pay for my meds.

I was a property owner using MGC. I mostly dealt with Jennifer Cooper, but at the end had to also…read moredeal with her sister Michelle. If I could sum up my experience it would be like a plane trip: the takeoff was smooth, the ride had a few bumps along the way, and the landing ended in a smoldering pile of jet fuel and body parts. I will say that they provided good support when there was an issue with a tenant involving an injury. The tenant kept pursuing the issue, and to her credit Jennifer continued dealing with it. And this is why they get 2 stars instead of 1. But other than that, I felt nickeled and dimed as time went on. It seemed like there was always some little problem that I ended up having to pay for like a wasp's nest, a clogged toilet, weird little things that were obviously not my problem but they seemed unwilling to press the tenant. The end started when my long-time tenant moved out and MGC dragged their feet on fixing things with security deposit (like repainting two bedrooms back to a neutral color) so I could put the house up for sale. Then, after the fixes, and after a couple months where the house did not sell, they sent me a list of "make ready" items wanting me to pay for a bunch of stuff they hadn't mentioned. There were things I knew about or expected like the interior needed painting and wood stain touch-up, which I considered normal wear and tear. But there were other things I did not know that should have come from the tenant's security deposit because they were not normal wear and tear, like cleaning, holes in doors, torn window screens, broken pet door, and towel rung wall patches. When I am a tenant anywhere else, I have to pay for carpet cleaning; MGC apparently charges the owner for that instead of the tenant. Back to nickel and dime, they even included a light bulb and an outlet cover that needed replacing because it had a paint stain - in the same room that they just had painted by their contractor to fix the tenant's paint changes. What upset me most was the lack of communication. Over the history, getting specifics about a necessary repair was like squeezing water from a stone. What happened? When? What exactly is the extent of the damage? Why do you have to replace the entire dishwasher instead of just the motor? For the entire last month, I got zero word on walkthroughs or potential renters. So I try to get ahold of them to put it back up for sale and get no response other than "if you want to sell you should work with our service". Note that I'm in California - they took advantage of that. Multiple times, by phone and e-mail, they avoided a real conversation. Eventually my partner gets the keys back and sends me pictures - it was worse than MGC told me! A giant bright red wall in the kitchen, stains on the ceiling (with no corresponding plumbing above?!?), ceiling patches that did not match texture or color, carpet torn up down to the base layer by a dog. So they drug their feet with the first round of fixes, tried to slip a bunch of repairs past me in the second round, and never told me about the most ridiculous, disturbing issues. Now here's the real kicker. The final conversation... When I finally talked to Michelle on the phone (with her sister whispering in the background), she pounced. She was "offended" by my questioning of all the "make ready" items. She challenged me "why would I come back to MGC" if things were so bad? (uh, because I'm 2000 miles away with no other contacts and you have my keys and I thought what you were doing was at least acceptable before I found out about the kitchen and ceiling and carpet) Why didn't you ask about the make ready list months ago? (I did, you didn't respond to my phone calls) She threatened that I owe them money because they put so much time and effort into listing the house for rental. (yeah, that silent month where you took a week off) She blasted me for "changing my mind because things were not going the way I wanted." (btw i got a new realtor and got an offer two weeks later - results, not excuses) She called the torn up dog carpet "irrelevant" because the carpet was already aging. (obviously me bringing it up means its relevant, and old worn carpet is different than dog torn-up carpet). And she talked down to me about how the level of detail I was asking about repairs was "not customary." Let's imagine I'm wrong. Let's imagine that they communicated well the entire time and managed the property like all-stars. Let's imagine that I'm totally blowing everything out of proportion up to this point. I never heard "what can we do to make this right?" or "how can we keep your business?" If you own a business, you do not treat your customers and clients that way. They played a strong hand to throw me off and avoid having to do anything to make the situation right; well now you're not collecting my $ and also not from some of the people reading this. The customer is always right.

Years of unresolved electrical hazards (breaker trips, dead outlets, actual fire risk) that MGC…read morekept blaming on my appliances instead of fixing, until an electrician finally found the real cause: bad wiring. Add in murky late fees I could never get an audit on, disputed charges I was told would be waived, and a sudden switch to cash-only payments with the portal shut off. Get everything in writing and get the wiring inspected before you sign anything here. Lived here for 5+ years across two ownership groups, and MGC Leasing (which took over management in 2022) has been consistently unresponsive to a serious electrical hazard. Recurring breaker trips and power outages in the kitchen, master bedroom, and living room went unresolved for years despite repeated maintenance requests, most of which were met with attempts to blame my own appliance use rather than test the wiring. It wasn't until a licensed electrician finally inspected the property in 2026 that the real cause (improperly grounded wiring) was identified and fixed, something that could have been caught years earlier. On top of that, I've dealt with disputed monthly charges I was told would be waived, late fees that piled up without a clear accounting despite repeated requests for a ledger audit, and a sudden switch to cash-only payment demands with the online portal disabled. When I raised these issues with the city and state, MGC denied any wrongdoing rather than working with me toward resolution. If you're considering this property, I'd push hard for a full electrical inspection before signing anything, and get every promise about fees or charges in writing.