1. Espejel Highlights

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    Palm Desert, CA

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    Espejel Highlights

    3.3 (12 reviews)
    Closed • 9:00 am - 5:00 pm

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    Lisa Marie D.

    DO NOT GO TO TERESA. OR SALON. I went there because my daughter goes to the same school as hers . I wanted to patronize a female business . When we spoke about the price she was haggling for more money . She started out with $300 and she went down to $150 for partial highlights . She asked me about a cut or a style , and I said never will I cut my hair nope because I have not cut it in years , it takes forever to grow , and I have anemia and the start of alopecia . So if my hair isn't falling out , it is thinning out . Did not think any more about it . When I got there I had to do some work on my tablet , since she told me if I didn't come in earlier she would not be able to see me . So I did because I had a big business banquet , that evening . I had brought my tablet in , and told her I will be on the tablet most of the time catching up on work I . My head's going to be down so just tell me when to move it , . I ​ we we're on the phone I asked about gentle hair dye and if she has it . I told her to please use that when I come in as long as it's permanent , she said it's better than the other one she uses . The first time she did the highlights an hour later they did not develop , I told her to be very careful the second time , because I did not want to lose any hair . My head was on fire she was nowhere to be found , I had to remove myself from the dryer . When she took the foils off my head felt so hot . Did not know until I got home about the sores that I got because she did not take the product off in time . After the foils were off , I wasn't paying attention , because I was so preoccupied . I look up for a second and threw the mirror I see her with a pair of shears in her hand . I told her I hope you're not cutting my hair and she said no of course not . I I went to for salons after this happened and they all refused me because I have open sores on my head, due to the hair dye that was left on too long She she chopped off five full inches of my hair and 2 in on one side is shorter than the other , when we were done I was so sidetracked because I didn't even look in the mirror because she moved me to the front because she wanted to take pictures outside of my hair . And when I asked to see the pictures I realized at home what had happened .. mom is already late for my appointment so I just ran out of there , paid her in cash since that is what she requested , she doesn't like to take credit cards , because of tax . And when I handed it to her she said I should be charging you more . Did she think I was going to pay her for a haircut I did not ask for ., when I noticed my hair was Brown , no highlights Brown , I called her up . She told me it was my fault because my hair was dyed previously , I have all this in texts saved. She said I washed my hair and use the wrong shampoo , I told her I just left your salon why would I shampoo my hair . She told me if she fixes it it will be $150 again . I told her that was not very professional and I'll never go back to her again . She said a few Choice words to me over the phone , which were very derogatory , and rude and can be taken as hate . Then as I ran to grab a scrunchie I put it in my hair and I realized my hair was so thin that she thinned it out and razored it . Women are buying hair pieces and extensions , I have to do the same thing now because of her , when I had a beautiful head of hair that I waited 7 years for . I lost all confidence . I do not even want to pass a mirror to look in it , if I ask for a haircut and it came out bad , that would be my fault cuz I asked for it . I never ever gave her permission to touch the length of my hair .. when I tried calling her to confront her I was immediately blocked . It went from a few rings when I called back it went right into voicemail . I left her messages , texts and no response for 2 months . I even told her I'm going to pursue this legally. She never apologized explained nor owned up to what she did . She added an hour to my day because I have to put in my hair piece , since I look like I got into a fight with the lawn mower . I am consumed with this travesty she created . I still cannot believe she chopped my hair . ​ ​ , I . I She affected my business , my mental state . And my self-esteem . I have many texts confirming what I said and photos . It is illegal to touch someone's person even hair without their permission . That is considered assault and battery t I as she was putting foils in my hair and taking them out she was mumbling and making little comments about me . PLEASE EXCUSE MY TEXT AND SPELLING. I KEPT LOSING THE SITE. SO TO SUM IT UP, SHE ILLEGALLY AND UNLAWFULLY CUT MY HAIR WO PERMISSION. THE PICTURE OF ME W MY HAIR TURNED TO SIDE W THE BIOLAGE KINDA SORTA. IS BEFORE DYE AND CHOP. THE HORRIBLE ONE WHERE MY HAIR IS BROWN AND MATTED LOOKING IS THE AFTER PICTURE

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    6 years ago

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    3 years ago

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    Roots And Mane Hair Studio

    Roots And Mane Hair Studio

    4.6(28 reviews)
    2.4 mi

    Just call and book your appointment -- Shanyce is amazing!!…read more The atmosphere is upbeat, fun, and comfortable. From the moment I walked in, everyone was so welcoming and friendly that my first visit honestly didn't feel like a first visit at all. There are so many talented stylists here, and every client I saw leaving had beautiful color, cuts, and styles. Coming from a family of hairstylists, I can be pretty picky about my hair, so that says a lot! I absolutely loved my hair and booked my next appointment right away. Shanyce is incredibly talented, kind, and truly dedicated to making sure you leave with hair you love and feel good in. I already can't wait to go back!

    I've had my hair cut and colored at a couple of different salons in the Coachella Valley over the…read moreyears. I finally hit the jackpot without going to a casino! Madison- a new addition to the salon- was phenomenal. I'm a 62-yr-young woman with an incredibly thick head of hair who wears a stacked bob. I'm also fighting going gray - I'm not ready for it yet. Madi was amazing. She's a true artist (and a bit of a perfectionist which I don't mind at all). A great bob requires patience and precision. She had both! Fabulous color that should allow my grays to blend a bit. Madi even dyed my eyebrows - made a huge difference. Go see Madi and the crew at Roots & Mane. An absolutely positive experience. Already booked my next appointment.

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    Espejel Highlights - hairstylists - Updated October 2026

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