I went in for a checkup and cleaning after numerous bad experiences in the past with other dentists…read moreand oral surgeons in CT. From the receptionist, Lisa, ( so understandiing when I came in with tears streaming down my face)She talked me thru it and made sure the rest of the staff knew that there was a very scared and emotional patient was coming in. Lisbeth and Brittany provided amazing xray and cleaning experience. I started in the chair curled up and so frightened and when I left my stomach hurt from laughing so hard.Dr. Mike came in took a look and off I went. Our daughter recommended us and I cant wait to go back!!!!! Its crazy. Thank you to the whole staff for getting me back on track for the best oral care.

I have been a patient here for 20 years and this is not the same business as when Doherty and…read moreFlanigan ran the practice. The new dentists maybe competent but they have reduced the front office staff from 4 or 5 down to one person and she is not that pleasant. There is not the attention to detail or patient concerns that there used to be.

I am a patient of Shoreline Periodontics in Middletown CT…read more It's been 2 months since my appointment and I am due funds back from Shoreline for over payment. The check was not received in 60 days now but promised in 3 weeks. No one seems to know what is going on at your branch in Middletown regarding this. They say the check is in the mail but months pass and no refund was ever received. They don't return calls over there either. Can you speak to someone in your Middletown staff to facilitate this. This is the most unprofessional behavior I have ever experienced from any dental company. Please resolve this asap, TY. Just ask them to send the check out for the $450.00 you guys owe me or find out why they are dragging their feet here. They will know who it is. Sorry for the bad review, but you guys earned it.

-1 star , Dr. Pearce knowingly worked on my two teeth that had root canals, knowing that they were…read morepainful and unstable , naturally thousands of dollars later they had to be pulled, she did one for free of course, telling me the second one could support a crown and would be fine despite the cavity. The dentist I went to said no, he could not in good conscience and said it would also have to be pulled. Found an excellent periodontist , Dr. Gulino, in Groton. He saw me the same day, knowing I was suffering and a week later he removed the stiches and said Im healing there nicely. What a difference in quality of care and compassion.

I had an emergency this week because of a tooth problem and Dr. Vail came right to the issue and…read morehelp me out. I've been going to her for a long time and recommend her highly.

The receptionist was prompt in interacting when I came in and efficient…read more Almost no wait time to be taken to the back. The Dentist was very friendly and confident. Puts you at ease.

At 76 year's old I believe Dr. Bruno and Beachcrest Dental the best. Dr. Bruno exhibits knowledge,…read morepatience and great personality. After a broken crown he inspected the broken crown and set up a quick replacement. In my view he is the best dentist in my 76 years! A mention his wonderful staff are outstanding as well ‍. Humble submitted, Rocco Nasiatka

Dentist was courteous and kind. They helped me with copays and the receptionist was genuinely nice…read moretoo! All in all, go here for dental!

Love this dental office. Everyone is super friendly and helpful. I had Dr. Linh and Dr. Amanda and…read morethey were both great. They both explained things well and listened to my concerns. I highly recommend them! They make going to the dentist a pleasant experience, which is saying a lot!

I had to have a surgery (tooth extraction) Monday. I had Dr. Ross due to Dr. Lisa on vacation. Dr…read moreRoss was one of the gentlest and most considerate dentists to work on me besides he made me laugh thru this experiences. Thank you Doctor. Raymond

Great place so far with all our appointments. The staff and dentist are great and patient with…read morekids, which is the best part for me. I have a 10, 8, 6, and 4 year old that go there. The dentist was very thorough with their exam. We didn't wait long to get called back for their appointments.

I went to this dental group with Unitedhealthcare. They pay $2000 a year towards Dental. Every…read moredentist I've ever been to knows this and knows this. It took this Dental Group weeks to verify my insurance. I finally was able to make an appointment. I went in to see the dentist, and after a lot of deliberation, over a treatment plan, we arrived at a plan was satisfactory to me, and the dentist agreed to which was to give me a crown and a partial. I had a partial made at my own expense with the former dentist. I had set because he did not crown my back tooth, I had problems. I went to the dentist out of network that told me I needed to get that tooth crown. Unfortunately I couldn't see him because he was not a network. After coming up with the perfect dental plan for me, the dentist went to lunch and decided during lunch, that he was not going to give me a crown because he did not want the temporary partial I had made, which is only to be used for a short period of time, and not meant for the long term. He changed his mind because he wanted that temporary partial to fit me forever when it's going to end up in the garbage. So he changed his mind about my dental plan, but never consulted me. He had his receptionist called me and cancel my appointment till they could verify Everything even though I had already told them that the partial had been approved. To have a receptionist, call you and not even a dental assistant, and informed me that the dentist changed his mind and not consult with a patient is unacceptable in any field of dentistry. I would seriously think twice before going to this establishment. You never know what you're going to get. His behavior was remarkably unprofessional. I found a new dentist and I'm very happy with her!

Dr. Carella is an outstanding dentist. He takes the time to explain everything, is professional,…read moreexperienced, knowledgeable, and incredibly thorough. You never feel rushed, and he makes sure you're comfortable and well taken care of every step of the way. I highly recommend Dr. Carella to anyone looking for exceptional dental care.

The front desk person is an extremely rude woman! She hassled me on whether or not I had insurance…read more She gave me a tough time to just tell me that they are not accepting new patients.

I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.