What a wonderful gem. We had the suite top floor - 2 bathrooms, beautiful bathtub and massaging…read moreshower. Great place for our family of 5 to stay. Greeted with a fresh bowl of fruit in our dining table. Sundries, robes and slippers provided.

From the owner: Das Hotel Europa liegt sehr zentral an der Kettenbrücke, diese bildet den Beginn der Fußgängerzone…read moreund somit den direkten Weg in die historische Altstadt des Weltkulturerbes Bamberg. Das Hotel verfügt über 46 stilvoll eingerichtete Zimmer, die die Tradition eines venezianischen Stadthauses aufgreifen. Passend zu Bambergs "Klein Venedig" und der in Reiseführern als "fränkische Toskana" beschriebenen Landschaft. Willkommen in Bamberg - wir freuen uns auf Sie!

Nice hotel but be for-warned breakfast is quite expensive. It is a nice large spread but 50.00 euro…read moreper person. The room was nice. And lobby was warm and welcoming. The people at the front desk were very nice and friendly. The breakfast was the only questionable surprise

Ok, ok, how horribly American of me to stay in a Best Western when in Germany? It's just so damn…read moreAmerican! However, if you're curious, other than the name it's not like the run of the mill Best Westerns that you'll experience in Omaha, Nebraska. For the record, I've never been to Omaha, Nebraska, but I'm certain it's quite lovely and the Best Westerns there are equally lovely. As I digress, this location is very European, with dare I say (write), smaller rooms and the traditional flavor, if you will. Very nice though, with great staff whose English was top notch! A very small, but accommodating, bar with a good selection of local Bamberg beer, and the breakfast buffet? Oh my goodness! Amazing!!! It's centrally located within walking distance to many of the tourist sites and I'd oh so stay there again! In fact, I will this coming summer on my next trip to Bamberg. If you're in the area, want a nice, clean and comfortable hotel at a very reasonable price, do yourself a solid and stay here. You'll be glad you did.

The good: - good location to all the attractions of Bamberg…read more- service was excellent - inexpensive - hotel offers Segway tours Not so good: - the room we were in is right off the inner courtyard, a hub of activity and can get quite loud in the mornings - no air conditioning in the rooms - had to keep windows open to the courtyard

Great hotel and staff and the location was perfect! There for 2 nights with a large group each…read moreroom was unique you you tell there is a lot of great history at the hotel. Great stay!

Terrible customer service! Beware! They do NOT understand…read moreemergencies caused by Deutsche Bahn and will charge you even when you notify them you cannot get there through no faults of yours! We booked with the hotel directly and were looking forward to our stay. Sadly, while on our way to Bamberg, there was vandalism on the railroad, so the entire way from Munich to Bamberg was closed for service, all trains cancelled. We got on another train to get there, all of us packed from multiple disrupted trains.. all to be taken off the train by police. At the end, three hours later, all train routed to Bamberg were not accessible. It turned out, the railroads were closed for a number of days in that direction due to someone setting a tunnel on fire. I called the hotel and explained the ordeal - four people, with luggage, on multiple trains, and we cannot get there no matter what. The lady I spoke with was rude and cited cancellation policy of 2 days. She didn't want to hear about train disruptions and said to email the hotel. I did, and still no response (it's been a week). Now I have to dispute the credit card charge with my bank. Ugh! Zero understanding and customer service. Shame!

This was the worse customer service I have ever experienced. The woman running the front desk and…read morethose managing the breakfast made us feel like we were very unwelcomed. We were greeted with shortness and any attempt to ask a question (using google translator, we did not expect people to speak English to us) resulted in what seemed like frank hostility. As this was the middle of a long trip, we had a small amount of laundry to wash (mostly children's underwear, socks, shorts and shirts). I asked the front desk multiple times how much it would cost, and she told me "I can't tell you." On the second day, as we found no other close alternative, I brought down a small bag (enough to fill a very small sized laundry basket) and asked again. The woman and the front pointed to the ground and told me "there." Again, I could not get a price, even with the laundry in front of us. Much to my shock, we were charged 167 euros on check out for this. When I asked why she hadn't told me roughly how expensive it would be, she began yelling at me until I left. After checking out, I had a lengthy email exchange with the hotel. IN one email they sent me photo of a pricing list that clearly existed somewhere but was never offered when I asked. They promised to refund a very small nominal fee but that was never acted upon despite multiple follow up emails. As for location, that is great. The room was large, but without a fan or air conditioner (typical and not expected). However, because of the great location, it was quite noisy with the windows open. In all, this was truly the worst hotel experience I have had in all my travels throughout 40+ countries. It was unclear if hostile customer experience was based on where we were traveling from, because we had a child with us (a quiet 9 year old), or the norm for the hotel.

A great place to stay in Bamberg! Located right along the river with great views of the Rathause…read more Everything is within walking distance of hotel, so location can't be beat. Rooms: Bed and Breakfast style rooms with no thrills. Price: Comparable to other hotels with worse locations. Food: Breakfast is free and has plenty of options. Ate outside several nights and had great experience. Food was not bad or pricey.

My favorite restaurant in Bamberg. Only are there once during our recent visit. They have…read morefantastic Franconian food and bier. Get there well before closing time to ensure the kitchen is still open so you can eat.

Okay, so not a touristy location, very local, some German is helpful for great biers and a…read moreschnitzel. I think they have better rauchbier than Scherlenkerla, not knocking the King of rauchbiers. Old German small brauhaus setting, neighborhood hangout, highly recommend it. Bamberg is the Bier city of Germany in medieval architecture in a beautifully quaint town....