We hired Erin to plan our wedding with us largely based on all the glowing reviews on WeddingWire and a great article in a local wedding magazine.
I do not want to write a harsh review about all the things that went wrong and disappointed us but I feel I owe this warning to future brides, as I would hate for someone else to make the same mistake we did (trusting all the reviews). Plus, Weddingwire removed our review.
We ended up terminating our contract with Erin about 70 days before our wedding because we just could not justify paying her another cent of our savings as she was not doing anything to earn our money and the whole situation was making us more stressed, instead of her alleviating our stress.
Only a few specific things I'd like to point out...
- When we hired her in 2011 (we were just married in 2013), she was being advertised as a Toronto wedding planner, but heads up she does not live nor have an office in Toronto. That combined with our Mon-Fri 9-5 work schedules made it very difficult to meet with her about anything.
- We ended up sourcing the majority of our vendors on our own despite paying for the full wedding planning package.
- We thought we made it very clear from the start that we needed a planner not just to lend us their experience but to make sure we got things done because we were very unmotivated and not really into the whole wedding planning ordeal. Good thing I work really well under pressure because the only time things got done was when I realized how behind schedule we were and began to panic. (Side note, we almost missed paying the 2nd deposit to our venue. By fluke I saw the note in my wedding binder the night before. ...is that not something you would expect your wedding planner to remind you of?)
As I said, I just wanted to post a review as a caution for future brides and not tarnish her reputation. We read nothing but excellent reviews on Erin, hired her and were very disappointed (stressed, and a few grand poorer). Erin was generally very pleasant and I'm sure she can execute a wedding day like sergeant. Unfortunately we didn't get the best of her though. read more