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Erik's Upholstery

1.0 (2 reviews)

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Global Upholstery Services

Global Upholstery Services

(3 reviews)

My relative chose Global Upholstery Services based on a recommendation from a friend and expected…read morequality workmanship and good customer service. Unfortunately, the experience was very disappointing. They paid $146 for a custom dash mat, which is not inexpensive, and specifically requested that the lettering be done in cursive. The owner even wrote "cursive" on the receipt, confirming the request. However, when the mat was completed, it had block lettering instead of the cursive lettering that was ordered. When my relative brought the mistake to his attention, he refused to remake the mat and would not offer even a partial refund. Rather than taking responsibility for an error that was clearly documented on the receipt, he refused to work with the customer to find a reasonable solution. Mistakes can happen, but good customer service is measured by how a business handles them. Unfortunately, this business chose not to correct its mistake or make things right. Based on this experience, we would not recommend Global Upholstery Services.

Poor workmanship and even worse customer service…read more My dashboard was returned with excessive wrinkles that were not present before the upholstery work. When I raised my concerns and requested that the issue be corrected or that we reach a reasonable resolution, I was told the work was already "cheap" and that nothing more would be done. Rather than addressing my concerns professionally, the owner responded with profanity and personal insults instead of attempting to resolve the issue with a paying customer. Based on my experience, I cannot recommend this shop. I would encourage others to carefully consider their options before trusting them with their upholstery work. Beware: Grossly substandard workmanship and unprofessional customer service.

Erik's Upholstery - autoupholstery - Updated October 2026

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