My wife and I recently completed the purchase of a new home and selling of an existing home with…read moretwo different realtors at The Wallace Group and had polar opposite experiences. First off, my wife and I absolutely LOVED working with Wendy Provence on the purchase of our new home in Germantown, TN. Wendy is an excellent agent. Throughout the entire buying process she was extremely attentive, organized, and professional. She was there to answer every question we had at any hour of the day. She went above and beyond and even assisted us in getting quotes for requested repairs. She held our hands throughout the entire process and was there at the end to celebrate with us when we finally closed on the house. Five Star experience all around and we fully recommend working with Wendy! Unfortunately, Wendy was unable to assist us with the sale of our existing home because it was across state lines, but another agent at The Wallace Group, Michelle Campbell, stepped in to become our selling realtor for our home in Mississippi. From the beginning of working with Michelle, communication was a major issue. Despite repeatedly asking her to call me, she remained extremely unresponsive and would only text me. Most of the time, I was told that she was too busy training other realtors, or that she was with other clients. We asked early on if she could host an open house to help market our property, but it took 30 days before she finally arranged one--and even then, she delegated the task to a junior agent. There was no proactive effort to follow up with potential buyers. We had to specifically request that she gather and share feedback, which should have been a given. Her lack of involvement continued throughout the process. She offered no help coordinating repairs or assisting with reasonable requests from the buyers. We even contacted Wendy to help on that front, and she was able to help refer us to businesses to assist with certain repairs in a short time frame. The most alarming was a situation where Michelle mistakenly texted us that the buyers were backing out and that we needed to sign an earnest money release form--only to tell me two hours later that she had sent the message to the wrong client. That unnecessary panic and confusion was completely avoidable and could have been remediated immediately by calling or texting me upon request. As we neared closing, Michelle failed to send any reminders or guidance during the final week, and shockingly, she didn't even show up to the closing appointment. The closing attorney was shocked when I turned in the keys and garage openers to her because we were given no guidance from Michelle on what to do with them. Two days have passed since our seller's closing and Michelle has not even reached out to congratulate or celebrate with us, or to thank us for the business. In fact she has not even acknowledged that it is over. Complete radio silence. Overall, Michelle was inattentive, unorganized, and largely absent during one of the most important financial transactions of our lives. I would not recommend her services to anyone looking for a responsive, dedicated, or professional realtor. She is a poor reflection on The Wallace Group and quality of service that we know their other realtors provide. 1 Star Experience

Great customer service! They are very professional, knowledgeable and have a lot of experience. I…read morewould recommend them to friends and family!

They are the best. I bought many properties from Ryan and Chris. They did their research and help…read moreme purchase foreclosures at deep discounts. The rehab costs are right on the mark. Ryan prepares the cash flow analysis so you know how much positive cash flow you will get and it is accurate. I recommend them without any reservation.

From the owner: Founded in 2001, The Jon Moultrie Team© has taken a new approach to real estate. Unlike traditional…read morebrokerage companies, where each agent works independently and handles every aspect of a transaction, our company is set up differently. With The Jon Moultrie Team© , you don't just get one agent, you get a whole team looking out for your best interest. Each member of our team has a different specialty, all of which benefit you as a home buyer or seller. We believe in establishing relationships and providing the absolute highest quality service available anywhere. We love what we do and we are dedicated to making our clients' real estate dreams come true. Located in Arlington, Tennessee, Enterprise Realtors has three divisions: 1. Local Brokerage for buyers and sellers 2. Investment division for out-of-state and out-of-country investors 3. Property Management

We have known Melissa a long time, however, this was our first time using her to sell and buy our…read morehome in the Memphis area. Her whole team is like a well-oiled machine at this point and are on top of EVERYTHING!! Starting with Melissa coming to our home to get started with a walk around and helping us understand our home value for the area and ending with contractor recommendations to repair a few items around the home once we had an accepted offer. This team is so connected to many facets of the Memphis community and surrounding areas and if they can't do something themselves, they know who can. I would refer this team to anyone I know and they will certainly be my first call if we're ever wanting to start the home buying cycle again!

Terrible experience with realtor Rachel Marie Diana. Would steer clear of her unless you want your…read morepersonal information posted in Facebook groups. Awful representation for this business.

Stay far away from Mike Hardin, the owner of Hardin Enterprises. We bought one house from among a…read morenumber of houses that Hardin purchased from tax auctions. He was to perform specific repairs and then act as a property manager for renting the house. I had to nag Hardin repeatedly to record the deed in our names which he eventually did, but he did nothing else that he was supposed to do. There is no evidence that he ever did any of the repairs he contracted to do and this dragged on for months. Nine months after the purchase, Hardin got a renter into the property who paid two months of rent and then stopped paying. After several more months Hardin indicated that the renter had been evicted and that he would again market the house for rental. After listening to numerous excuses over the next several months, we replaced Hardin with another property manager. It turns out that the tenant who was supposedly evicted several months earlier was still in the house! Hardin had not evicted the tenant, made the repairs he specifically contracted to do, or made any effort to market the property because to do so would have exposed his dishonesty. Needless to say we have spent a significant amount of money since to make the property rentable. We also heard from other buyers of some of his properties and they shared similar stories.

Still waiting on payment after 12 months. Ignores all attempts at contact for months. Repeatedly…read morehas mentioned he will send payment. Never does. This behavior has been confirmed by a large number of parties who work with HE. Ignore Hardin Enterprises at all costs.

After several attempts over a couple years trying to sell my home with other realtors, Amy was able…read moreto deliver and get the house sold, in the middle of Covid-19 amongst all other things! Amy brought very unique marketing ideas forward and presented my property online and to new buyers in very creative ways and got alot of exposure which house never had before! Her professionalism and creativity are matched with her care, kindness and trustworthiness!! Thankyou Amy!!

Excellent service!!! Amy takes care of everything when it comes closing a real estate transaction…read more Very professional.

In searching for properties in the Collierville area, Dave Hemingway responded quickly to an email…read morerequest. He ascertained what we were looking for and went straight to work finding the perfect property for us! He is quick to respond to questions, has spent hours showing us properties and is diligent in finding out information in regard to the different properties. My husband and I highly recommend Dave for all your realty needs!!