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Eric Lu - State Farm Insurance Agent

5.0 (5 reviews)
Closed • 9:00 am - 5:30 pm

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Services - Eric Lu - State Farm Insurance Agent

Car and truck insurance

Life insurance

Homeowner or property

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Vehicle

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Allstate Insurance: Miriam Vega

Allstate Insurance: Miriam Vega

(1 review)

PLEASE READ THIS REVIEW BEFORE GOING WITH THIS AGENCY!…read more This is the absolute worst experience I have EVER had with an insurance agency. My story with the Vega Agency (specifically Morgan Lingefelt) started in mid-December of 2024 when I asked for my new truck to be added to my parent's policy. I was given a quote for my truck ($350 for full coverage) and was under the impression that it would be added on to my parent's policy. I ended up being given my OWN policy which was not what I requested. After multiple unsuccessful phone calls with Morgan (which I was blamed for not following up, when in fact she told me after every call that she would follow up with me or my dad), it was determined that I would cancel my policy with them and look elsewhere. This was when they decided to try and help (unsuccessfully). Morgan said she would try to get me a better quote for my truck, including a defensive driving class I had taken 2 months prior, and told me that she needed to get it "approved" by upper management? I was again told that she would follow up with me about the quote, never to hear from her unless I called. Last friday, I called and spoke with Brenda and she told me that Morgan was out of the office and would follow up with me on Monday (Jan 27).... surprise, I never received a call from anyone at the agency. I called at least once a week for over 1 month, and was just now able to cancel my policy with Morgan Lingefelt and the Vega Agency. This whole process lasted a little over 1 month, and I assume they refuse to follow up to keep collecting $$ from their overpriced policies. I would HIGHLY!!!!! recommend you look elsewhere for insurance, as the Vega Agency will 100% mess something up, blame it on you, and sandbag the entire process to make you either give up or leave. I'm not one to leave reviews, unless I have an extraordinary experience (good or bad), and the Vega Agency has earned every bit of this review. I hope you take your business elsewhere, as they do not deserve it.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Lilburn, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Eric Lu - State Farm Insurance Agent - homeinsurance - Updated May 2026

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