For three times over four years, I have been a customer of Start the Heart. Every two years, I…read morerenew my Basic Life Support (BLS) Provider certification here. Other classes include ACLS, PALS, bloodborne-airborne pathogens, and pet emergency training. I used Start the Heart's website to search and register for a 3-hour in-person class. The owners, Brenda and Scott, emailed reminders about the date, time (to show up 15 minutes early, because people who arrive to class late must reschedule), location (in the back of the building), and requirements such as bringing a paper and pen. The first two classes were taught by Brenda and Scott, and my most recent class was taught by their employee Kelly. All three possessed a great amount of knowledge about CPR for adults, children, and infants; how to use automatic and manual AEDs; and how to perform abdominal thrusts and back slaps for people who are choking. The students watched videos, practiced on mannequins, and answered questions orally. At the end, we took a written test. If we passed, which I think that everyone did, then the American Heart Association emailed us our BLS cards. The cost for the entire class in 2025 was $75.

I highly recommend Start the Heart. The owners, who are also the instructors, provide an excellent…read moreclassroom experience, and it was by far THE BEST Infant/Child/Adult CPR/First Aid class I've ever taken in my entire life! I took the class on April 28, 2024, and I was extremely satisfied with the educational experience that Brenda and Scott provided. The class was extremely well organized, informative, and thorough, including hands-on training. From the time I first called to schedule the class, Brenda put my mind at ease. And during the class, Brenda and Scott were patient and understanding while answering students' questions. They also took all the necessary precautions in cleaning and disinfecting all of the equipment that was being used. I was extremely pleased with this most wonderful course, and I think you will be, too. And as an added bonus, you receive your CPR & First Aid certification card on the same day before you leave. If you're looking for a great CPR/First Aid class, look no further! This one is by far the best in the greater Pittsburgh area IMHO.

They do a great job here. The young woman who worked with me today was so good at what she does…read morethat I hardly felt the needle go in my arm.