Terrible terrible terrible experiences…read more We rented from them for years. Day 1 we found issues with the home and told them. We gave up asking for help for repairs and we left with issues still going on. Some convenience, some cosmetic but some were structural. They did seem to care about rent payments though and had no problem getting on us for an error (autopay doesn't adjust when rent increases so we were $50 short and they threatened to evict without any "hey we think you're short can you adjust your autopay, thanks!"). Some of the workers were very nice. But for a while we found them very lazy. Then we had a great experience and stuff started getting repaired. We even helped to speed up the process. Then I got yelled at for asking for a date of inspection by the city to be changed as it was require us to help them with things. Apparently, it hadn't been done in years and was supposed to be done annually. How is this our fault? All I did was ask if there was another day we could use and this one worker got mad. When we left, I called to let them know we settled one concern on Friday at 4pm. The worker was very short with words when I said we would settle on the issue. The call took about 5-7 min. When I asked if she was upset with us or if I was misreading the situation, she got very defensive and said, "yes you are VERY MUCH misreading it". And then proceeded to rant on how she usually isn't even here on Friday at 4pm so this was holding her up... yeah I don't know if she realized that perhaps she could have said, "nope not upset just wanting to go on my weekend soon". Which would have been totally understandable. As a second shift person I forget that people like to be done at 5. But don't get so upset over nothing and then claim I'm misreading it. This was just a great example of the issue. I just want to explain that I am I guess lucky as normally I am fortunate in rentals. This has been the only place with major issues ever. As such, I am used to helping out the landlord and having them help. At my old place, we helped each other with things. So when there was a repair issue at this rental, I helped so it would not lead to major repair costs. It cost me $100 in wood and about a half day work. I just grew up in a small town and this is how it's done. But they never cared, or reimbursed me. Granted I never asked but after what happened later, maybe I should have. Luckily we left and are back with landlords that are decent. For example, the insulation in the basement fell on one side a bit. So I nailed it up and the landlord said thanks. Later, he offered to help with lawn care (which I was responsible for) after getting hurt. This is how I think it should be: people helping people. Not only caring about rent and then squeezing every dollar without repairing things. Just terrible.

I really wish I could give a negative rating, cause this company don't deserve one star from me…read more This company is horrible to rent through. The office manager Lindsey had the worst attitude, and maintenance doesn't exist at this company. I have been having toilet problems for a week, and have left several messages. It's still clogged. I would not recommend renting from this company, especially if you are low income or on a fixed budget, they will treat you like you don't exist, but still wants your rent on time. Please don't waste your time with this company, they are on straight bull shit!

Don't ever rent from them. Even the property owner was so upset with their lack of communication…read moreand other issues they stopped renting it from them. Things went years without repair even after requests were made. If you chance this place, you must use the portal and document everything. And save it all. Cause once you leave, you lose all access to their reports and lack of communication. Just don't do it.