Once again A&A Window Cleaning did an outstanding job cleaning our windows! They are very organized…read moreand thorough. They arrived ahead of time, which was appreciated and work so well together. My windows and screens are crystal clear. It makes such a difference in our home. Thanks guys!

Mark me down as completely done with A&A…read more Here's the history - have used them for windows for many years. At first, they were great. After several years, I had a couple of experiences with them that were less than great but stuck with them. Last year, tried them for gutter cleaning and it was a ridiculously bad experience. Thinking I had simply learned my lesson on trying them for gutters and that they were still okay for windows, I decided to stay on automatic scheduling for windows again this year. Here's where things go bat-crazy... As is typical, I received a first email from them several weeks ago indicating they had a date for my annual window cleaning (June 2 between 10:30 and 12:30). Okay. I put the date and time on my calendar. Then, also as typical, I receive a reminder a week later. All good. I've cleared my schedule and I'm ready for them. Today is June 2. 12:30 comes and goes. No call from them. I figure they might just be running late. I call them at 1:30. No answer. I leave a message, inquiring if they are still coming. No call. I email them and ask the same. About an hour after I send my email asking if they are coming, they send me an email. Here is the complete email from them word for word: "No, we are not coming. After we noticed that you had not been reading the emails we were sending, we started attempting to call you to confirm - We've been calling for several weeks, but whenever we called, we received a busy signal. As we were unable to contact you to confirm the job, we removed you from the schedule." Kyle Castillo | Operations Manager Pretty amazing stuff. A couple of things... Not sure what Mr. Operations Manager is talking about. He "noticed" that I wasn't reading his emails??? Uhhhhh...not sure if his AI isn't working correctly or something but I read both of his emails. How else did I know they were coming on June 2 between 10:30-12:30? The better question is: does he know that the emails he is sending out don't request a reply of any sort from the customer? Moving on, he says "we started attempting to call you to confirm" and had been "calling for several weeks"??? My phone number is the same as it's been for several years - get calls on it all the time - either A&A isn't calling the right number or they have a very old number on file. Either way, that's on them. Long story short: after giving this company second/third/fourth chances for years, I'm done. But you decide for yourself: is this a company you want to do business with?

Professional and efficient. They were flexible with scheduling and the price was fair.read more

Devin did a great job on our house, it is spotless, Hire him NOW, before it gets too cold.read more

Jose was just terrific. Prompt professional and honest! Highly recommend. It's not often you are in…read morea pinch and a contractor comes through and does what he says he's going to do.

Asked these guys in to fix a mangled gutter and re-route that same gutter so that it would not keep…read moregetting destroyed by our vehicle inching down a criminally narrow driveway. They did better than what I asked of them. They alerted me to a better path from either the current one or the path I had in mind, and their recommendation has worked out great! Came when they said they would, did a great job, and charged a reasonable price. We will certainly use them for any future gutter jobs!

I actually have been trying out Yelp's "request quotes" feature, and so far it has worked better…read morethan a lot of other ways to find good services and professionals, especially in an unfamiliar, new area. Case in point - I am in the process of moving into a new home, which was delayed six months (covid, worker/material shortages, yada yada), after having to get out of my mom's home at break neck speed because of a super fast sell. The sell was at the tail end of caretaking my very sick, and then dying mother. I also inherited my mom's very large, destructive cat. I am telling you all this because it will give you an idea why I made, what I thought might be, the stupid decision to drag a very old, disgusting, stained couch to the new place, rather than have the cat destroy a brand new couch. When it was rolled in, and I got to see it in bright light, I kinda freaked, but decided to try having it professionally cleaned before going to a plan B. Being new to the area, I looked at Yelp to see who might be available to do this for me and was prompted by Yelp to use the request quotes thing, so I did. I received a number of responses saying that all these companies were booked up, and a response from Beantowns Finest, with open dates, times, and very clear information about prices, which were VERY Reasonable. Owner/operators Jesica and Randy were very responsive to my questions, easy to communicate with, and easy to set an appointment time with as well. Randy showed up early for the appointment, was very professional and pleasant, and proceeded right away to turn my nightmare couch into an almost new looking couch - it was freaking amazing, and a waaaaaay better result than I could have dared to hope for. He also worked his magic on three filthy gabbeh rugs that I was fearing were doomed as well. I just can't believe what he was able to do with them. I was also grateful that all this was done without a huge truck thucka thucking in the driveway, miles of hoses, and doors open to the cold for hours. He has portable machines that work with a bathroom sink and the house's hot water. He left the entire area cleaner than before he arrived - which can sometimes be an issue with this sort of service. the final price was so reasonable, I bumped the check up a bit to make it what I thought was more fair. I will definitely be using them for furniture and rug cleaning, and any other cleaning services I may need, from now on. Thank you guys so much!

I'm so glad I found Beantown Finest Professional on Yelp! I'd been trying to find someone and no…read moreone was getting back to me. I messaged Jesica and she got back to me right away. She scheduled us for a few days out and communication was great. On the day she texted to let me know she'd be 20 minutes late, and she was there on the dot when she said she'd be. She runs the business with her husband Randy and they brought two of their children to help. Listen: This is a REAL FAMILY BUSINESS! They were friendly and professional. They wore masks too. (Covid isn't over, friends.) They were all hands on deck for what was kind of a big job, and they did it. She even did an extra thing I'd forgotten to ask for and she made time for that as well. Their rates are fair, and I found out that they do a ton of other work too! On-site car washing and detailing, windows, power-washing, and painting, to name just a few things. Initially I just wanted a deep cleaning to help me get back on track with my own cleaning, but I might hire them more often, and for other projects too. Thanks Beantown Finest!

I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!

The service was completed on time and done very well. Price was reasonable and almost exactly what…read moremy insurer paid. Ron was excellent. I live out of state and they made it seamless. I had specifics that I wanted them to be sure they did. I Never had to ask because the estimate already included the work I wanted done.

Rich and JR immediately followed up on my phone call after water was entering my house after 2023…read morerain storms. Seeing I had a Cape and my roof had lots of curb view I decided to install a better shingle system. Rich walked me through the entire process and also worked extensively on my chimney area by waterproofing membrane/flashing, also fixed the ridge vent system and installed gutter guards. I now have a waterproof home, a lifetime guarantee and a beautiful roof.

Brandon and Quinn are two young men who have an outstanding work ethic. They power washed our…read morehouse, our decks and washed all of the windows on the outside, even removing the screens and cleaning them too! They are meticulous and pay great attention to detail. Our house shines! Great service for great value!

We needed a whole house clean after my wife went to the hospital. Jen did a fine job describing the…read morescope of the work and all of our options. It took a few days to get started since the service is in demand based on their popularity and quality of work. The job took two full days and involved two crews working all the Time. They broke for lunch but brought their lunches and didn't leave the house. The whole place gleamed by the end of these sessions. I am hiring a return crew for 2x/month based on my great experience.