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EPIC Health

1.8 (131 reviews)
Closed 8:00 am - 6:00 pm

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She was very caring about my health and suggested many things I need to do she was wonderful

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Ask the Community - EPIC Health

Review Highlights - EPIC Health

I have been going to Epic for a few years now and have been very fortunate to get the PA Margaret, and she is wonderful.

Mentioned in 19 reviews

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Be Well Medical Center

Be Well Medical Center

3.3(31 reviews)
3.4 mi

In my 46 years of life, and the many places I have lived, I have NEVER had a better experience at a…read moredoctor's office than I did today at Be Well Medical Center. It is, quite literally, the kind of place I have been looking for my whole life. Upon arrival, I was received pleasantly by the ladies in reception. My wait was short, and then Scott, who was just the most lovely human, triaged me and escorted me into a room where just moments later, my P.A. Lee came in and began talking to me about why I was there. I got introductions. I got time to explain my concerns and ask questions. I was listened to, and all my thoughts were validated and responded to. I felt like Lee and I were BOTH advocating for my wellness, as a team! My experiences at other doctor's offices in the past had always left me feeling rushed, unheard, and "quick fixed", which usually resulted in a prescription or two -- in and out -- despite my genuine desire to actually take an active role in my own wellness, including diet, exercise, supplements, hydration, etc. Not at Be Well! Here, Lee spent time with me, learned a little about who I am and how I view my wellness and my treatment, and worked with me inside those parameters. He was intelligent, laid back, easy to talk to, and professional. I felt this was the norm at this office and I feel reasonably sure that would be the case with any P.A. or doctor that works here. Lee approached the situation methodically, and we created a plan for testing and treatment. I left the room feeling confident that I was in good hands and that the plan would yield helpful information, as well as potential solutions. Check-out was as quick and easy as check-in was, and on my way out, I heard a voice call out to me, "Wait, don't leave yet! I turned to find Dr. Benson following me and offering a red carnation. "Happy Valentine's Day!" he said. Completely brightened my day and made me feel like more than just a patient. I cannot recommend Be Well Medical Center enough. I am so glad my cousin referred me. I am grateful to be under the care of people who actually care.

Well, after a couple months of me seeking a new Dr due to complete negligence, I had an appointment…read moreand within the first visit, bloodwork was ran and a serious imbalance was found that required medication. Crazy what happens when a Dr actually listens to what the patient says the first time. The only follow up I have received from the office was a long letter from Dr Bornstein, condescedingly defending himself on all accounts, and once again gaslighting me to think I'm wrong. He ended the letter asking me to "take down my review". Then today, I got a giant bill, for charges dating back to January of 2025. Claiming my insurance didn't pay for me to have a covid or influenza swab. Charging me $75 DOLLARS just to "handle a covid specimen". I'll take it up with Cigna, since I'm certain these charges are incorrectly billed. But I will say, a billing person from the Be Well office called me a while back claiming they "didn't have record of my insurance at that time" and they only had my new one on file, wondering if I could send them the info. Even though they've billed the one they claim to not have, for other various visits. This is the first bill I've gotten from them in I can't even tell you how long. So clearly, this was dug out of their backlogged archives and compiled because they don't like my review. Bottom line, this place is an absolute mess. Spare yourself and find a doctor's office that you can trust to pay attention to your symptoms, not lose your information, and own it when they do something wrong and someone calls them out on it.

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Be Well Medical Center
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Berkley Primary Care

Berkley Primary Care

2.6(12 reviews)
2.6 mi

Dr. Fulgenzi has been my primary physician for over ten years now. I find her to be a very…read morecompassionate, attentive, and concerned physician. She listens, takes notes and provides great medical care in a time when many doctors brush you off within 10 minutes! Dr. Fulgenzi also refers you to a specialist when needed. The office staff is also wonderful. They are pleasant, extremely competent and efficient and always work to get me an appointment in a timely manner. I highly recommend her!

Worse place to Ever go! The receptionist is a terrible person who is super rude and unwelcoming…read more The dr wasn't bad but her staff could use and attitude check. The first visit we went too we waited in a the waiting room for over 2 hours. No mind you I was with a 2 year old. The receptionist was dry and super sarcastic at that visit. I left not wanting to go back. I call today to try to schedule a visit for my sick child and before I could even finish the receptionist interrupted me and was nasty as ever saying the dr couldn't see her. First off it the answer was no that's fine with me but let me finish what I'm saying before you act like a total b****. Then after I finish speaking tell me no and give me other options. But no this lady did not do this and then breached HIPPA by calling my sister and telling her that she couldn't bring extra children to the appointment. Like chill lady I wasn't planning on ever coming back because of her. But to go and breach HIPPA WHEN I DIDNT GIVE MY SISTER INFO. Then their hours say 5:30 but they conveniently had their phones off at 4:30. absolutely the worst place to go. I thought drs were suppose to do no harm but apparently it's totally ok to be rude, Snarky, and sarcastic 24/7

Tim Gammons, MD

Tim Gammons, MD

2.7(10 reviews)
1.7 mi

I've been seeing Dr. Gammons and his staff for approximately one year now. I am extremely pleased…read morewith their service, both front office and back. Courtney and Tina are very helpful and courteous when you call and are very knowledgeable when it comes to Dr. Gammon's policies and procedures. If you have to reschedule your appointment they always do their best to get you in as soon as possible. I've seen the PA's, Katie Simon and Callie Berman, the most since choosing Gammons Medical as my primary physician and my suboxone provider. They both are extremely knowledgeable when it comes to addiction medicine and have excellent bed side manor. They take the time to really get to know you and your circumstances. Never once have I left there feeling like "just another patient". If you are ready to pursue sobriety, seeking treatment in this office is certainly a step in the right direction. Good luck and God Bless.

They have to know they have this coming after the office visit I just recently had: If you've been…read moreseen at this office, pull up your Explanation of Benefits (EOB) on your insurance app immediately. You are likely being overcharged by a staff that operates on a mix of arrogance and total ignorance of their own contracts. I'm a skeptic by nature. I read the bad reviews and thought, "I'll be the judge of that." Convenience won, and for a minute, it seemed fine. The doctor himself is a nice guy...accommodating and professional. He was training a female doctor during my first two visits, who, oddly, I never saw again for the remaining five appointments. The office staff was cordial and they were doing their thing back there... But that "laid back" atmosphere eventually curdled into something toxic. By the fourth visit, the vibe was off...Whispering behind the counter, giggling at weird times, and a robotic, emotionless "deadpan" manner from the staff. Just an uncomfortable, toxic-adjacent environment. What became interesting was how every visit, they demanded a $50 specialist copay. I thought this was okay because my insurance card says specialist would cost as much. However, when I finally checked my EOBs, Blue Care Network had listed my responsibility as $25.00 per visit, with the fine print explicitly stating: "Your provider should not ask you to pay any more than this amount." When I brought this documented fact to the office manager, I was dismissed. A male employee behind the counter who was entirely irrelevant to the conversation decided to rudely insert himself just to be condescending. It's always the ig talking to you as if you're the ig one. I went home, did the research, called BCN, and confirmed I was 100% correct. The EOB is the single source of truth. If BCN processes a claim at $25, the provider is contractually prohibited from charging you a penny more. Today, at my final visit, to my surprise, they initially took the $25. But after seeing the doctor, I came out to find the office manager waiting with a smug attitude to tell me I was wrong and she had "just spoken to BCN." When I tried to explain (for the 15th time) how medical billing codes actually work, the entire front desk lost it. All three employees started talking over me loudly. The office manager became incredibly animated, swinging her head, waving her hands and getting excited. I'll admit, the situation pushed me to a point of matching her energy, but the result was laughable: I was "discharged" (as if I was going to continue going there after this) and told by the other irrelevant girl that she was "calling the police right now!" (LOL) All because I insisted they follow their own insurance contract. Yeah these people are aching for conflict. It's a bizarre sight to see adults have a collective meltdown because a patient understands their billing better than they do. Ignorance isn't an excuse when you're dealing with people's hard-earned money. Check your EOBs. You probably have money sitting in Gammons' bank account that belongs in yours In the meantime I suggest that the office manager and her supporting staff educate themselves by cracking a book on basic medical billing. Oh, and to the office manager: charging more than the member responsibility listed on the EOB is a contractual violation and, in some cases, can be reported as insurance fraud.

EPIC Health - familydr - Updated May 2026

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