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    EP Wealth Advisors

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - EP Wealth Advisors

    Investment management

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    11 years ago

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    Palatine Bank & Trust

    Palatine Bank & Trust

    (9 reviews)

    Been with the Wintrust network of banks for a few years now. I started in Chicago with Wintrust and…read morethen floated my accounts over to Palatine Bank & Trust. This isn't really the banks fault as much as it's a corporate issue / computer structure issue. Whenever I want to transact business inside I have to get Northshore Bank paperwork filled out. It adds on a minute or two of bureaucracy. I could open new and local accounts but it's a very hard task to do with direct deposit from the government. Changing government direct deposit is beyond a headache and beyond bureaucracy clogged. So I just keep using my accounts as extended network. The bankers at PB&T don't care. The PB&T bankers are some of the best people in the community. They are an always welcoming and friendly staff and always engage in the community, even if that engagement is something as simple as letting someone with anxieties about the COVID pandemic talk it out for a few minutes over the bureaucracy of a transaction. There's banks I've been to that have personnel who are cold, unwilling to talk and just want to get business done and shove the next person up to the window. There's banks that have gotten so impersonal that you walk in stick your card in a reader punch your PIN and then the "teller" gives you your money or deposits things. I won't mention the competitor name but they're a national big box bank and frankly I feel like ALL of the big box banks have gotten to a point of fully objectifying clients and treating them like nothing more than walking bags of money to transact with. PB&T some of the bankers recognize me when I walk in and greet me, other times I meet a new banker and make a new connection. But those connections only become stronger. PB&T is truly a bank that makes every effort to connect with clients, support them and overall be a friend to the client rather than just a bank. I can't say this about any other bank, historically Harris Bank pre merger had this kind of connection but since the merge they too have gone to big box bank psychology. There are few banks in the world that a person can comfortably say one of my friends happens to be my bank branch. This is one of them. I strongly recommend you move to PB&T if you are banking elsewhere. Not only is PB&T a truly client oriented bank but the entire Wintrust network puts the client first. I had an overdraft happen, I fixed it the same day and they didn't charge me a dime. I had an overdraft happen at my previous bank fixed it the same day and still got charged $45 AND got told I couldn't get a reversal done even though I fixed it the day of the overdraft. I could go on and on with reasons for you to bank with PB&T but I think the best way for you to see the bank in action is to drop in and see for yourself.

    I have been a customer at this bank for at least 15 years. The personal service is the best.read more

    EP Wealth Advisors - financialadvising - Updated May 2026

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