We had contracted ABI for all our electrical on our new log home but when our building inspector…read moretold us we had to replace an entrance light just inside the door we called Adam back as the inspector would not sign off until the area was better illuminated. We asked Adam to come back as I had the light and he just needed to install it. He refused as he had already been paid. He had us in a jam as our building permit was about to expire. We then found an electrician( Vebro) in Voyager Village who owned a cabin in Voyager and came over, had the job done in 15 mins. and $100.00 later. So the saga continues when we plugged our dryer in the outlet that he or his (ABI)help installed the breaker kicked out. The combo washer/dryer was new so we thought there was something amiss with the unit as we had never used it before. We called Jeff's Appliance Repair Service and they reported that the outlet was wired wrong. I told Adam to check it out and he replied that the outlet was faulty. The appliance technician said that was NOT true as has very high tech equipment that my dryer was only getting 120 and not 240! Then my bill for that office call was $126.60 form Jeff"s Appliance. Now I asked Adam to reimburse me for the expenses I incurred due to his obvious indifference to my request to do his job. That was $226.60 but I still have not received any reimbursement for all the trouble and expense I incurred to this date. So folks if you want an electrician who has a short fuse and cannot accept responsibility for giving you what you signed up for be sure to call Adam/ABI Electric at 715-866-5115. The rate scale is not low enough for me to rate this guy so I was forced to check 1 star.

Left a voicemail for electrical work at our cabin in Webster and did not get a call back. Received…read moresome references for other Electricians in the area from my neighbors that will take care of it. Sorry for the bad review however if your busy or not willing to do the work a simple call back is easy so the customer isn't waiting.

hired this company and was very disappointed.... told him heights of backsplashes and outlets were…read moreoff by one to two inches...he spends considerable time smoking and talking on the phone which is billed time, he said he would remove some sheetrock,he removed all of the sheetrock from the kitchen, the kitchen could have been fished in ,i had to re sheetrock the whole room,at my back door he couldn't figure out how to wire the switch for the outside lights so he said to put a blank plate on...i hired another electrician and he fixed it in half an hour...when we got our bill from harper he charged us two hours travel time for a one way twenty minute drive

My husband and I bought our house a year and a half ago. Our furnace was installed by comfort by…read moredesign two years ago. One morning in the beginning of December our carbon monoxide alarm started going off and woke me up. I ended up evacuating myself and my three cats after it went off a second time and after talking to my husband and opening windows and stuff. We knew it was the furnace because we don't have anything else besides our dryer that is gas. My husband got Chuck Fryer from comfort by design to come out and look at our furnace. He DID NOT RED TAG the furnace, but showed us his meter going up saying there was carbon monoxide. He said we need a new heat exchanger and a new burner and it would run us about $1,700 for labor and everything. I'm SO glad we got a second opinion!! We had a guy from a different company come and he took the burner out and showed us that it was not broken. Why would our furnace be broken two years after it was installed? Because it was installed wrong and cheaply to sell the house. The only problem was the soot at the bottom, which is now thought to be from running out of propane before we moved in. This guy also brought his $200 carbon monoxide detector, didn't detect any in the house with the furnace running, and tested his detector out for us with truck exhaust to show it was working. He said the guy from comfort by design most likely had the meter reading heat and not carbon monoxide, which is why we saw the level rise on the screen, and he said this is a common scam tactic. Considering we are young and new homeowners, this guy Chuck Fryer thought we would just pay it. IF OUR FURNACE HAD A HOLE IN THE HEAT EXCHANGER, IT SHOULD BE RED-TAGGED! This was such a scary experience and I would hope no one has to go through this. DO NOT let comfort by design anywhere near your HVAC system!

I needed a replacement panel for my fireplace. I chose Comfort By Design because Fireside Hearth…read moreand Home, where I'd originally ordered the part, was very short on customer service. When the part arrived, I wasn't able to install it myself, but Comfort by Design was able to send out a technician to do it. There was a travel fee and hourly charge, but the price was fair. The technician was competent and friendly and cleaned up after himself. I knocked off one star because they kind of messed up with my invoice, twice. No malice involved, I'm sure, and they were cheerful about fixing it.

Best and fastest service ever! Check out this timeline: My Central AC died Tuesday before a heat…read morewave was coming in. I called and left a message Wednesday morning at 7:15am. They called back at 7:45am, a service guy was to the house by 10am, problem diagnosed by 11am: my 21 year old AC unit was shot. Aaron, a sales guy, came out by 4pm to take a look and waited for me to get home from work at 5:10pm to go through my options. He gave me 5, from the absolute cheapest band aid to a cadillac option, explained how fast they could do each, and left me with the quotes and his cell phone number so I could call him that evening if necessary. I texted him my choice at 7:15am the next morning, and they had the AC unit completely installed by 10am. 27 hours from start to finish!

Had them install a new furnace through Service Choice. Upgraded to a higher efficiency system which…read morequalified for a rebate from the gas company. Can't get these guys to provide a copy of the work order and complete the rebate form so I can get my $$. Guess once they get the cash, they lose interest in the customer service. Update 5/2013- They finally came through and i got my rebate.