Desert Canyon Mortgage is professional and thorough with all your mortgage needs. My family has…read moreused them three times and each time was a smooth and seamless transaction. The staff is highly knowledgeable and take great care to communicate all options. I would recommend anyone in Tri-cities speak with them for any home-buying or refinancing needs.

Desert canyon is the way to go! Hassle-free, easy to work with, and knowledgable about what was…read morenecessary to close on time. In fact, they pushed the paperwork though so fast we closed 8 days early and got our keys! The best part is, you get a credit($) towards closing so you don't have to pay all those costs! (To my knowledge, this is the only company that does this). Two thumbs up from me-I wouldn't want anyone else to deal with our mortgage/financing details.

Because of a job move I recently purchased a home and did some research to find a good lender. My…read moresituation was unique, because I still owned my old home (I had it listed for sale), I was moving and traveling for business during the closing period, and we wanted to close in less than 30 days (about 20). I accepted bids from 3 local lenders (recommended by real estate agents), and I accepted bids from the lending tree (be prepared for some major spam if you go with this option). Here is what I learned: The lending tree bids come in very cheap, but be very wary, they don't include the fees and taxes that will be required in the final product. Since local lenders know all of that stuff, they include it in their bid, so initially they look higher. Also remember that you can negotiate and work with local lenders in a way that you cannot with online lenders. Online lenders are all about the numbers and lots of volume - they generally have little to no flexibility or local knowledge. As a general rule, local lenders are more flexible and knowledgeable, but you pay for that with higher costs. Dago is a local lender that was one of three recommended to me by real estate agents. He assured me that he would beat or match any deal offered by any other lender. Of course every lender says that, but when I actually showed up with a lower offer, Dago agreed to match the lowest offer I received (in origination fees & rate). A different local lender made the same promise, but when I presented him with my best offer, I was told, "I can't match that." So unlike the other lenders, Dago kept his word. Because of his customer-comes-first attitude, I was able to get the best of both worlds: the knowledge and flexibility of a local lender combined with the rates and fees of a huge online clearing house. Above and beyond that, Dago holds himself to the highest ethical standards - and will make sure that he keeps his promises. Everything closed on time against an incredibly accelerated schedule. I was moving from NM to WA, and was able to sign my closing paperwork while on travel in CA. The disruption to my life was kept at a minimum. I highly recommend using Dago Velasquez if you are looking for an ethical lender in WA.

From the owner: Our company came to life in 1997 as First Houston Mortgage, headquartered in Houston, Texas. In…read more2015, Envoy realigned its mission, vision and value statements to provide out associates and business partners a guarantee of our company's commitment to service, accountability and vision for our company's future.

Envoy was very unprofessional. They will only ask for one thing at a time which causes their…read morecustomers a lot of running around. They are not up to date on insurance policies. I am a vet and got a Va loan which is suppose to be easy and Envoy made it very difficult. My recommendation is to find another company that will treat you with respect.

We've used Rob Lindsay for 3-4 different mortgages/refinances/lines of credit. So nice working with…read moresomeone who's familiar with your situation. He responds timely and educates you about the process when you have questions too. Thanks for another loan Rob!

When we got a loan from this place a little over a year ago they told us that they serviced all of…read moretheir loans in house and didn't sell them to other places. This was a lie. This past month they sold our loan to a complete fly-by-night organization. Dealing with the new lender has been a total nightmare. I never had a problem with first security but being saddled with an incompetent organization has really made me mad. I will NEVER do business with First Security again.

From the owner: I specialize in helping individuals and families find, qualify for and own a home of their own,…read morewith little or no down payment, even with less than perfect credit. From down payment assistance grants to low-interest second mortgages that can be forgiven over time and other special mortgage programs, there are a growing number of options for people who want to buy a home without a down payment. Helping Renters become Owners. We're here to help educate home buyers about the options they have to help them purchase their home!

I agree with the last reviewer - HORRIBLE communication and response time! We would have time…read moresensitive issues and they would take days to get back to us even when we would call repeatedly. We sold our house and bought a new one, and they closed our old house and THEN informed us that they were wrong and actually needed another $8000 to close on our new house. Thank God we were able to swing it or we would have been homeless. Just all around not a great experience. Lots of arrogance, rudeness and overall lack of communication. We had to ask THEM if we needed to get documents in and they would say something along the lines of, "Oh... oh yeah I guess you'd better get that to us today." I don't remember everything else because this was a year or two ago but it's a horrible, stressful blur in my mind.