I used this company in hopes of making my move into my new home easier. I will say it was a complete nightmare. The company also tries to have my legit and honest reviews removed from various sites. I have emails and pictures to prove the review is 100% legit.
Three women and their supervisor, Kayla showed up promptly in the am for the deep, move in clean. This included as example, the walls and baseboards washed, all appliances were to be cleaned in and out, etc. I received a call not even two hours later notifying they were done. I arrived to my new home and it had looked like nothing had been cleaned. I had to go over everything with Kayla. The toilets needed cleaned again, the baseboards had dust all over them and the window seams were left muddy. They didn't even wipe the light fixtures, dead flies were left in most. In fact, it was like no one cleaned at all. It was a complete disappointment and it made for a terrible day. I had to circle the drain with the supervisor Kayla and the manager Richard. It took many phone calls and time wasted on my final day to pack and prepare to move. They expected me to pay full price, $500 plus for this job. It looked like nothing was done. It was the absolute worst example of a deep, move in "clean," a total embarrassment on their behalf. I was disgusted and attached pictures below. I will say, the walls were never going to be perfect, as the previous owner smoked.
Dealing with Richard was an awful experience. He continued to blame the lack of cleanliness on the nicotine and smoking throughout the house. This was not related to that at all. I'm so glad I took pictures. Once he saw them, he apologized and I was instantly refunded, about a week later. I would never recommend this company. It caused much stress and grief and I had to clean my own home head to toe, a disaster. read more