This place has the most top notch help!! I purchased a bed years ago and had lost the hardware for…read morethe frame while my bed was in storage. I emailed them on a Sunday and heard back promptly at 8 Monday morning- THAT is exemplary customer service. Todd pointed me to the manufacturer of the bed frame so that I could order replacement parts. Thanks so much for your help. Even though my mattress is still in great shape I'm buying my next one from Lebeda and sending all of my friends there who ask where mine came from!!

We have bought two mattresses here and love them. Great service, not pushy sales people. Very…read morereasonable in prices. Much easier to work with them instead of other big name stores.

Best 'all things' door hardware in Omaha with outstanding customer support and on site service…read moretechnicians! Jay Grabow, the store manager, has several decades of experience in locksets, hinges, and bathroom hardware. He prides himself on guiding his customers to the best value and quality decisions for door design considerations in their home. Jay and his team help me select the right door hardware and hinges throughout our home and installed them expertly. Twelve years later, the 'most used door in the house' lockset fails. I contact Jay for a replacement and installation. He advises me that he will contact the manufacturer and ordered a free replacement lockset, I did not know I had a lifetime warranty. Next, I requested installation service call and Jay informed me that installation was very simple and that I could do the work myself. He saved me about $250 in purchasing a new door lockset and installation cost! I highly recommended shopping with Jay for all door hardware needs!

I'm obsessed with at home but mostly for the Halloween selection. I can't really speak to any other…read moresection of the store because I never venture out of Halloween! I feel that they have a great selection and variety of things from spooky to cutesy. Things that you didn't even think you would want are there! Like cute Halloween drinking glasses that feel kind of fancy! Yes please! Sometimes I feel pricing is kind of high for certain items and low for others but what do I know about pricing! Either way you will definitely leave here with something!

Last week we were shopping at the store At Home, the staff member Courtney was absolutely…read moreamazing!!!! This girl was kind, respectful, and professional while working with us. Courtney lifted very heavy gardening pots on a large cart for us to help us seniors out, you don't see that often enough. At Home is very lucky to have her working for them!!!!! Thank you Courtney for all your help and I hope you get recognized for this review.

I own a cookie business that delivers product to the customer when promised. I wish I could say the…read moresame about Kitchen Collectibles. I needed a specific cutter for an order and allowed what I thought would be a reasonable timeframe for purchase and delivery, even sending a follow up email that stated the absolute date I needed the cutter. Cindy sent back a pleasant email saying when the cutter would be sent and gave the delivery window. Not a lot of extra time, but it gave the USPS an extra day beyond the promise date. She then offered the option of $35 overnight delivery. Thanks, but not required based on the delivery information just given. The cutter never arrived, requiring the cookie design to be changed and a bit of back pedaling with my customer. I called Kitchen Collectibles today to find out the status of the order, now not needing the cutter. I was told that the package was returned due to insufficient address information on the address label done by them. She informed me that the package was already out for re-delivery, as if to make me feel like they were "on top of it". When I explained that I needed the cutter for an order, now in the past, and that I had even sent an email after placing the order to prevent what had indeed happened, her response was "Well, I don't really know what to tell you." My business requires me to be so responsive to my customers that the minute I'm not, I lose a sale. It's frustrating to do business with people that haven't a clue about customer service. A simple refund of the shipping or an offer to make good for their mistake would have kept me as a customer. Fortunately, there are other companies who offer similar products.

Follow up on entry posted on 2-8-09…read more My money has been returned to my checking account as of 2-25-09.

Welp, since my last update I had an incredible experience! We came right after lunch, fueled up,…read moreready to shop their 75% off christmas sale This was a much better selection than other decor stores. I was able to score some AWESOME deals on large decor items that light up. I probably got $400 worth of items for $100. The staff was nice, letting me set my large, tall items, up front. I also pulled my car up to load. I still think it's slightly over priced, but shopping their sales is crucial for getting higher quality pieces at a discount.

I'm a fan because you can tell just walking in the door, the quality of these items are worth it!…read more Up front are seasonal items & the smell of fall is in the air! There's a small section of women's lounge wear that feels so soft, you'd want to wear it all day! You'll see plenty of home furnishings like pictures, lamps, decorative table settings & a few bigger items like console tables! They have everything here that you'd want to decorate your home with a special touch of class! You'll have fun shopping or just browsing thru!