Please do not rent a car or visit this location. Ruban Balan will publicly berate and verbally…read moreabuse. Call the head office as soon as he becomes aggressive and ask for a refund immediately. I've never met such a disrespectful and cold-hearted employee.

what a waste of time. no employee knows what the heck they're doing. I have been tying to rent a…read moretruck for over 24 hours. I have called the company 5 times, have been redirected multiple times to the WRONG person. I HAVE BEEN GIVEN WRONG NUMBERS BY EMPLOYEES, train your staff better.

What a waste of time and careless staff the suv was booked a week ago trough my Insorance and…read morecalled them a day before for confirmation picking up at 8am after putting all details and credit card for holding the amount she told us there are no cars for u but can bring from Ajax location but another customer was came after us and giving them the Mitsubishi blue suv that's why I got upset this is not acceptable

Shameless people not providing drop off back giving lame excuse of covid! Other enterprise…read morelocations do offer drop off. I had to spend my own money to uber back

They rented me a damaged car, told me it was nothing to worry about, then charged my credit card…read morefor the damages once I returned the car, (without warning, notification, invoice, NOTHING..) claiming it was my fault. They take forever to respond to messages (up to a week, if they respond at all), they say they will 'call you back' but never do. "Reliable"?? I think not!! They are sneaky, crooked scammers. DO NOT RENT FROM THEM - AVOID AT ALL COSTS!!!

I have rented a truck several times from reliable car and truck rentals... they are great to deal…read morewith and you can tell they really care about customer service. I referred them to a family member who was also very satisfied!