Tony Fisher is an invaluable gift to Pacific Senior Living and to the entire senior industry…read more Tony is a pioneer and innovative visionary leader whose passion for the seniors is stamped on the culture he has created over the past 10 years at Pacific Senior Living and in Sonoma County. I am inspired by Tony's passion, dedication, and above all, his integrity to provide the best to our seniors. You can see for yourself the wide portfolio of programs Tony implemented at Healdsburg Senior Living! He created a huge landscape with a tactile and vegetable garden filled with exotic, environmentally friendly flowers which enhance the preservation of bees. He implemented an animal program with chicken coop and many other animals. He is an essential promoter of the "Alive Inside" music and memory program for those who are living with Alzheimer's and Dementia. In addition, Tony uses all these programs and his rich environment to promote his educational passion through his powerful Comm-University Program. This program brings in 300-400 students monthly from 13 schools in Sonoma County. With this program, Tony took his passion to the educational realm. He is giving students the opportunity to learn compassion and how to interact, serve and honor the wisdom of our senior population, specially those who are living with Alzheimer's and Dementia. In short, Tony's legacy in the senior industry is transforming the way we do business in this field. Tony, I am honored to call you as my friend! Valdete Lane Sales Director Clearwater at Sonoma Hills

I attended one of Healdsburg Senior Livings big fundraiser events they do for local non-profits…read more They brought the Rat Pack tribute Band from Las Vegas as a fundraiser for the Alz. Assoc. They had a full on Casino with live music, a buffet w/ deserts and champagne. After 2 hours of gambling for prizes and enjoying the food, it was time for the Grand finale. Everyone went outside to a big white tent that seated 300 guests. We were treated to a Vegas style show that had the crowd on their feet. Everyone loved it. It was so popular, they brought them back again the next year. No wonder the residents are so happy there. They really know how to throw a party.

I had a wonderful experience touring Vine Ridge. Alexis took the time to help me with all my…read morequestions. The community felt warm. I met Alexis at Walmart I was having the worst experience with my father who was Sundowning she help me get him back into my vehicle and set a tour up at Vine Ridge for this past Saturday Amazing person she was I plan on bring my father for a second tour

I am a home health nurse for an outside hospital. I visit these types of facilities often. I have…read morehad many patients at Vine Ridge Senior Living since they first opened. I have never written a yelp review for a facility that I visit. I've seen this facility go through management changes some of which were not ideal. But I can say with total confidence that I would trust the current management of Carla and Alexis with my loved ones should they need the kind of care offered there. I don't encounter many caregivers who truly care about their residents and facilities that are compliant with state regulations, of which, Vine Ridge excels in both. I have quite literally felt the energy of this facility change for the better when Carla became the executive director. They care for their residents like they are family.

I was told that this lodge when I inquired has younger independent residents; however, they offer…read moreassisted living and memory care. Residents look old in their photographs. I don't get it. My dad is looking for a permanent place to live where they will take care of him no matter what. Do they throw him out on the street when he gets older (which everyone does) or in-firmed by poor health? Very insensitive director I spoke with. Unbelievable!

I just recently returned to Australia after visiting over 30 communities around the USA. Being a…read moreCEO of a Seniors Living company in Australia, we embarked on a learning journey of the offerings in America. I can honestly say that The Terraces memory care at Fountaingrove Lodge was easily the best memory care offering I have seen in my travels. Kelsey Irmer was a wonderful host and the team were outstanding. The person centred approach to the care for residents along with the fun filled activities, ensured the best outcomes for their residents. Well done to the the team at Oakmont, Fountaingrove and The Terraces for a world class offering.

If I could give more stars, I would! My husband was recently…read moreenrolled in Primrose Day Club. It has been the most positive experience we've had in the 11 years he has been ill. The staff is always energetic and upbeat. Each member is treated like they are extra special. I just had to express my gratitude. It's nice to see my husband smile again. Thank you, Primrose.

Primrose has the most dedicated, caring staff I have ever seen anywhere - and I've been to over 30…read morefacilities; since I am a vendor (musician) and work full-time last few years performing at over two dozen different locations presently throughout N Ca. The facility is built into fully secured, broad open scenic surroundings that permit comfortable strolling around outdoors. They maintain an amazing activity calendar, with a lot of variety, that includes several different performers throughout each week. When asked for recommendations from family members regarding my observations of the many different locations I spend time in (since there are presently about 6 different memory care facilities right now in my route) I enthusiastically share my impressions of Primrose, and encourage them to explore the organization. Yes, like the other review stated - 5 stars isn't enough.

Don't doubt the people at Serenity Villa are truly miracle workers…read more My father lived there the last two months of his life and benefited greatly from all the kind people, thoughtful and attentive care. It's impossible to put to words the comfort Serenity Villa provided during a tender time. I am eternally grateful for the thoughtful and respectful care of my father. Thank you from the bottom of my heart.

I have been in business 17 years as a private geriatric care manager and think the public deserves…read moreto know how the owners of this assisted living home conducted business. On Friday, June 14, 2024, I toured Serenity Villa with a client of mine, a potential resident. We were shown two available private rooms and agreed to take one and move in on June 20. On 6/18 12:39 PM Maritza (staff) texted to say the room was no longer available for my client. She said Allie could go into a shared space though. I was on vacation so didn't see this text. On 6/19 at 9:59 AM, I called the owner of Serenity Villa, Aida, who said they chose to phone a person who had toured a couple of months ago to let them know someone expressed interest in the room. Apparently that motivated that old lead to hustle over and put down a deposit. The room was given to that person instead of my client! I expressed to Aida that we were very disappointed to lose the room as the caregiver for the potential resident was leaving the state on 6/22 for a two-month period and we were now in a bind to find a new place with one day's notice. She said, "This is a business." I told her I thought reneging was very unprofessional and unethical. She didn't seem to care. She offered a shared room, but my client has not shared a room since college and said no thank you. I suggested to Aida that perhaps the person they gave the private room to could take the shared room instead for two months, and then after my client left, take the private room. Aida was not interested in this arrangement. I was angry at this switch and commented to Aida that she had not even apologized for the change. She didn't think she needed to since "this is a business" and they can do what they wish. FYI: According to the licensing agency for care homes, Community Care Licensing, this building has five type A citations. An "A" citation "is for the most serious type of violation in which there is an immediate risk to the health, safety of personal rights of those in care."

If you're looking for a place, you found it. Our family cannot explain how much we appreciate this…read moreplace. Beautiful and the staff are AMAZING. Sooooo caring. They took care of our mom like she was their own mother. They made her feel loved and comforted, and always took extra time to just visit with her. Our family cannot think this facility enough for all the love and care they gave our mom. We highly recommend this place to anyone. If we could give 10 stars, we would.

Chancellor Place in Windsor was such a beautiful place for my father in his last days. All of the…read morestaff were very attentive and compassionate and always asked me if there was anything that they could do for my father while he was there for 5 months. There is a beautiful garden area in back and the food was very good. When my father was declining rapidly they were always there for me. When I was leaving with him after his death the whole staff stood in a double line and they all placed lilies on him and gave me hugs. They all said they would miss him and I know they were sincere. I would highly recommend Chancellor Place to anyone seeking an assisted living facility for their loved ones. I will always be grateful for the care they provided my father for his recent final days!

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.

The move in was seamless due to the amazing sales director and overall it's a fantastic living…read morefacility. I cannot overstate how professional, available and helpful all the staff are. 5 stars

BEWARE OF CLEARWATER: PREDATORY PRACTICES…read more Clearwater AL & memory care in Rhonert Park... Read before you pay a deposit. Clearwater at Sonoma Hills targets families in crisis and withholds critical information until it's too late. I have filed a formal complaint with the California Department of Social Services Community Care Licensing Division (CCLD). Sales Director H***** Sch**** pressured us by saying they only had one room left, and "I needed to grab it", then quickly collected our $8,455 from me with a written promise the deposit was "100% refundable." The place was always empty, which should have been my first clue, despite reading about some other bad experiences I naivly gave over my our retirement money under duress. She never once mentioned a refund timeline or any conditions before, during, or at the time of payment, despite having SO many opportunities, which is misleading at best, if not downright unscrupulous and intentional omission AKA LYING! My mother has Alzheimer's. Ho***e had met her in person multiple times before taking our money. When a nurse conducted a formal assessment, it was immediately clear my mother needed memory care, not assisted living ...something any industry professional who had spent time with her should have known. We were steered into a placement that was never appropriate just so they could hold a large sum of cash and likely reinvest it and make money off our backs, all while we were in CRISIS. Only after I requested the refund did H****E reveal for the first time that processing takes "3-4 weeks, sometimes more" !!! WTF Every interaction following was dismissive and COLD. A follow-up went completely unanswered. I was forced to file a credit card dispute because I was accruing interest on $8,500 for TWO BILLING CYCLES while paying out of pocket for emergency in-home care. Clearwater's response? MY dispute will delay the refund even further! Blame shift much?! This is a pattern. Large deposits collected from desperate families. Material information deliberately withheld. Zero urgency when it's time to give the money back...sound familiar? If you are considering this facility, look up their inspection history at ccld.dss.ca.gov (license #496803860) and do not pay a deposit without getting every condition and timeline in writing first. Don't be duped like me and Kindrah, and Ellen, etc

I can't say enough good things about the Vineyard! Having to put a loved on in a facility is not…read moremost peoples first choice, but for my dad, it was the best option for him. He moved there 6 months ago, 9 years into his Parkinson's battle, with occasional dementia. This is the first facility that HE wasn't constantly asking us to move him from, although he did still occasionally wish he could come home. His previous facilities I would say had an adequate staff. They met the needs. But they didn't truly care about the residents, get to know them, joke with them, empathize with them, treat them like they were their friends and family. Marina, Donna, Sonia, Maria, Hercules, and the others went out of their way to make Dad, and the other patients, feel special. The food is excellent! They host fun events, like Casino Night, and some of the ladies there acted more like they were on a cruise ship than in a care facility. It's clean, and it doesn't have that "hospital" smell. They have a variety of enrichment activities daily and encourage residents to come out and mingle. They also have a beautiful center courtyard so the residents can go outside as they please and not feel trapped. Unfortunately my father passed away last week, and while we were there at the end, the caregivers were gently attentive to my dad, making sure he was clean and comfortable until the end, and comforting to us as well. I only wish we could pick up this facility, and all of it's staff, and move them closer to Livermore for my mother in law.

The Vineyard has really improved since the new company and directors took over. The Executive…read moredirector is always answering questions and communicates with families often. Whenever I visit, the residents are happy and are attended to quickly by the staff. The food is really good and the menu is always changing. The new actvities director is helpful and engaging. I am very happy with the new changes and atmosphere.