This organization runs test and doesn't give patients any update. Especially, If the patient needs…read moresomething to stop bleeding. They just tell you that they will call with test results. It been three days and no call. We have called several times, and the nurse practitioner doesn't call even after the operator assure that he got the message. this has become a business to fraud patients. The provider doesn't care about patients. Just bank account. If you go be ready to get no help. You can bleed to death and they don't care.

Long wait times and very low regard for the patients. I just sat in the waiting room for an hour…read more Yes, I made an appointment and I still waiting an hour. After sitting there they told me that the person on the phone made my appointment wrong and that I had to come back the next day....

De. Maldonado takes care of the whole family since our old doctor closed his practice. We're very…read morehappy with him and his nurse practitioner as well. The girls in the front are very friendly. They can even do your blood work if you show up before 7:30 am. Wouldn't change him!

I had gotten a leg infection due to a bad scratch from tools used in gardening! I got treated for…read morethe problem but after second visit this infection came with a fury! Plus my BP med was not working properly! I can't blame anybody infections are poison that can start real easy and do damage! Blame i don't put on anybody antibiotics didn't work for some reason or another! At least she some me everyday at the hospital! I had other doctors explain things to me! I'm resting n getting ready to go exercise with a lot of gusto! No blame here on anybody God n my faith saved me Amen!

Dr. Marissa R Gonzalez has been my doctor for over 7 years. She has been the only doctor out of 5…read moreprior doctors that has stabilized my diabetes. She has been through 2 knee breaks, 2 heart stints, and femur break with me. She was not the primary for those but she made her presence known with visits as my primary family doctor. I do not know the other two recommendors but one is from Austin and the other was from out of state and as far as I know Dr. Gonzalez practices in Laredo, Texas so I would not take those recommendations very highly. I would and have recommended her practice highly to friends and family. Dr. Gonzalez is the best and I have even changed my insurance when her contract with them was up. I have always been welcomed warmly in her office and the maximum wait I have experienced has been 1 hour, but in their defense, it was not an appointment.

Best Doctor. Dr. Betty Garza de Caldera. Excellent Service and attention, lab work in the same…read moreoffice.

Excellent service and attention by dr. Garza age the rest of the staff. Also has a very convenient…read morelocation.

I have been a patient of Dr. A Garza for.at least. 5 years. I happen to like Doctors who will…read morecommunicate with the patient. Dr. Garza has always explained to me my mayor illness, and taken care of it. Dr.Garza has always taken care of my family. Latetly, we see Dr.Catherine Garza (No relation) because of her assistance to Dr. A. Garza, and she has performed just as well as Dr. A. Garza. We are very Lucky1

More than happy with the outcome. I don't like to wait 3 hours, and he was recommended by a friend…read more It happens that they just had the grand opening. Congratulations! Young doctor, very helpful. Definitely coming back.

Horrible experience. After getting confirmation of my appointment through email at 2:30, I called…read morethe office to double make sure the apt was going to be at 2:30. They told me they didn't have my apt and they can "squeeze me in" for 4pm. I advised I got 2 confirmation emails and a "don't forget you have an apt at 2:30" email. They said they don't know what happened but at 4 is when they can see me. When I scheduled the appointment over the phone I advised what insurance I had and they told me they accepted that insurance. I arrive and the receptionist tells me they don't know if they accept my insurance and that I need to wait for the billing lady to arrive. 45 Min later they tell me the billing girl has still not arrived and don't know when she's going to get back from lunch. I waited for an hour for the billing lady, not knowing if I was going to get seen or if they accepted my insurance. Such a waste of time and not organized at all. Don't recommend. I really wanted a female PCP, but unfortunately this one is not it.

I just love how the direction of the clinic is going the office manager Ms. Lindsey is extremely…read moreknowledgeable and helpful. I feel more relaxed coming into the clinic and calling.

Horrible experience they don't care about their patients at all. They canceled my appointment…read morebecause I was late due to them not telling me that they moved location they told me I needed to calm down because they have patients and as if I wasn't a patient

Worst doctor ever who thinks he's above his medical profession in offering help and medical…read moreattention. We had to put my dad in the hospital because we initially were told he had had a stroke and his left side of his body shut down, and he was immobile so we took him to the Laredo Medical Hospital where we waited for results and for a much needed visit from the doctor. But, the doctor never came down from his castle and we were repeatedly told by staff and nurses that he has his own schedule and no one knows when he actually comes and goes, for sure only the high and mighty feel that way, entitled to their own profligacy. My dads conditioned was worsening and by the next day, his right side of his body had also shut down and he just couldn't move at all. This was on a Friday and they still hadn't told him his results with his X-rays, MRI, and other tests, we knew NOTHING. No one came to at least let us know, just as a common COURTESY. On Friday afternoon we were still waiting for the doctor when by chance someone told us the doctor had already been by and seen a few patients from another wing and left! Such unprofessionalism is actually embarrassing and degrading. We decided to move him to San Antonio University Research Hospital that same day, and within hours of getting there knew of his condition and he started receiving treatment immediately with a TEAM of doctors for Guillain-Baree Syndrome. I feel horrible for the people of Laredo who are forced to have this one neurological doctor here and cannot fathom why he is still in practice but we're working on something from over here, this cannot go on. It can't. This is a disservice to the profession.