1. Engle Printing & Publishing Co

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Lancaster, PA

Engle Printing & Publishing Co

1.0 (1 review)
Closed • 8:00 am - 4:30 pm

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Clipper Magazine

Clipper Magazine

(1 review)

Clipper lost me over $30,000! No joke! Please read this if your business is a professional service…read morebusiness (such as law firm, doctor, financial advisor). Long story short, I knew a rep there for years. Decided to advertise twice with them. Did a front and back cover and a direct mailer insert. First, I saw these reviews about how bad they were. But.... I noticed that most only stuck with Clipper for one ad. Realistically, you need consistency in your ads. I've done other mailers with other companies, online ads and it takes about a month or two for results. So... that's why I did two months in a row.... I MADE 5X MY MONEY! I know what you're thinking... "why then did you lose so much with them"?? Well.. seeing quick results I took all that I made (over $30k) and signed a once year contract for multiple ads. Front/back, regional, etc. Clipper likes to advertise about a 1% response rate. So I'm thinking "even a 0.5% is good". But... suddenly the third ad bombed. Not even one call. Same with the fourth. Was I worried? No. It's a law of averages. Some will do well some months. Others wont. My business is also seasonal, so 3 and 4 hit kind of close to the holidays. But then, 5-7 bombed too. 1 call. Really, 1 response. At this time I also hired a marketing consultant. He knew right away what the issue was. Not so much the ad but the medium. Meaning, Clipper is really for home improvement and restaurants. Not for professional services like law firms. While they are trying to diversify away from this, most of their stats are more based on restaurants/home improvement. After all, if prof. services get 0% response rate and restaurants get 2% (split 50/50), that averages out to a 1% response rate that they then tell you ;) We changed up the ad to make it more fresh, but it still only got a handful of responses for the last few. Plus, towards the end, my inside ads went to the back. Last few pages. Which Clipper claims 50% of their readers read all the way to the back. But again, what does that really mean? If 10k mailers but only 1k actually read it. Then that means only 500 will even see the back. Maybe just flip through. "There are lies, damn lies, and then there are statistics" ;) And that's what anyone needs to be careful of. HOW DO THEY GET THESE STATS THEY PROMOTE?? As you can see, stats can be misleading! They say 10k mailers and make it sound like 10k readers... but that's probably not true. They don't actually tell you what the reader numbers are if you press them. They fall back to "10k mailers" or 25k, whatever the size is. As for my biz- those first few calls and client was just beginners luck. My ad was new, sparked a few people's interest and the client was in the right place at the right time! Those things do happen. But trying to repeat results didn't work. Clipper also tries to lock you in making it impossible to get out of the contract, without a lawsuit, which.. I'm thinking of doing anyway just to stick it to them. If you are a restaurant or home improvement business, maybe it's for you. But do no more than 4 months in a row as a trial run! Don't let them lock you in! Plus, yes, I've done direct mail before and loved it! But Clipper is at least double $$ normal direct mailers are! But the idea is "more coverage and Clipper is a 'trusted brand'" That's their spin! But that only makes your breakeven, a larger target! If if they bomb.. well you read the review ;)

Colonial News

Colonial News

(1 review)

Stopped in here to grab a drink newspaper on Wednesday because the name is Colonial NEWS and they…read moreadvertise they have newspapers. The place is dark and dirty. They had expired milk in their small refrigerator and it appears that they just head down to the nearest gas station and buy three or four drinks then mark them up incredibly high. Most of the "snacks" and other things in the area had dust all over them, there was even a dead fly. There was a crowd of people playing lottery tickets and there was no real order. I stood there for more than five minutes while the woman working there waited on everyone around me but me. She had a line at the register and a line at the lottery machine, but she continued to just take everyone from the lottery line, so I got in that line. At that point she took the man who was standing behind me in the regular line. Once there was only myself and one other lady waiting the cashier finally decided to wait on me. She was incredibly rude to me acting as if I was a burden to her, when a minute ago she was smiling and laughing with other customers. I went to pay for my beverage and two newspapers (they still had the one from Tuesday and I hadn't gotten that one so since they still had it I figured I'd pick it up) and she told me I could not buy the Tuesday one even though there were a stack of them sitting on the paper stand out for sale. I didn't bother asking why because at this point I just wanted to get out of this creepy little place and it was starting to fill back up with people wanting lottery tickets. I handed her a five dollar bill and asked if I had anything smaller. The paper only cost $0.75 and the over priced tea was $2.15 but my five was too big for the $2.90 bill. She reluctantly took my five and rolled her eyes at me. I said thank you to her and she just huffed at me. Incredibly rude for no reason. As I was leaving I heard one of the customers ask the woman if she can "front" him a pack of cigarettes because his food stamps aren't coming in for another week. I was completely appalled and this place should probably be investigated.

Books-A-Million - Booktok spicy section

Books-A-Million

(9 reviews)

$

It's so rare to find a large bookstore, especially at malls nowadays, even if it is a chain. This…read morelocation is HUGE, the book selection is deep enough to make me lose track of time, and the staff recommendations usually end with me grabbing one book more than I intended and/or adding 15 more to my to-read list. Ansley's talk about the book nerd tchotchkes - unmatched. Dangerous. A true test of self-control. If you've ever wanted socks, mugs, pens, puzzles, stickers, or stuffies that loudly announce I READ, this is your spot. They do tend to run pricey, but I think that's typical of all mall stores, and I'd rather buy from a local shop than Amazon if I can help it. Theres a BAM membership you can sign up for that helps, and they do occasionally have nice sales, so just be on the look out for those if you're looking to save a few bucks.

While there's a wide selection of items, doing your homework you'll find that majority of the items…read moreare overpriced in comparison to other local merchants by a few dollars or more. Still I entertained the notion of supporting the local merchants in a brick and mortar store. I approached the checkout counter with over $70 in merchandise and was rung up. The sales associate then asked if I wanted a bag. Of course I wasn't going to juggle all the merchandise throughout the rest of the mall without a bag so I said, "Yes, please." She then told me that would be $1.99. I was absolutely dumbfounded and taken aback, half tempted to just walk out and not purchase anything, but remembered they were for gifts and I didn't have time to ship them. Next time I will certainly preplan and avoid this store. I'd rather purchase and pay for shipping than for the gas to travel here, the inconvenience of standing in line, having to lug purchases throughout the mall and back home... and be charged $2 for a bag to carry my purchases. This is just in poor form to scam customers into purchasing a bag after you ring up a large order! It's just not worth the hassle. I asked for a free plastic bag and was informed they will no longer provide them. The store is well stocked and organized, but all the items can be obtained elsewhere for less of a cost and more convenience to ship to your front door or remember to take your own bag if you plan on shopping here. Highly disappointing and I'll no longer be shopping or supporting this store.

The UPS Store

The UPS Store

(11 reviews)

I ship birthday and Christmas gifts to friends in Germany a few times a year. They are always so…read morefriendly, helpful and quick. They always make sure I am fully aware of the price of shipping and clarify that I am ok with paying it before moving on with the shipping process. I love that the one guy (I think he's the owner or the manager) almost always has his dog there in the store :-) I've only been to one other UPS Store (in Lititz, PA) and had an awful experience, after shipping packages to Germany for the past few years I was aware of the process and they were rude and actually refused to ship my package (My husband and I were absolutely baffled). The next day I drove to THIS UPS Store (since they always shipped my packages without issues) and they were so pleasant and quick ( not to mention they actually shipped my package for me unlike the other UPS Store in Lititz, PA) I won't go to another UPS store as long as I live in the area.

I've been a customer for over 10 yrs always had a great experience. I even used to drop off a 5#…read morebox of Hammonds Pretzels in Dec so the employees could grab a snack during the Holiday rush. All that changed about a year ago everytime I go there the employees r new. i shipped a package to my daughter and it got lost When I asked for help from the owner to file a claim she told me that they no responsibility for any packages they ship She also said they have nothing to do with UPS. UPS is on the building the employees wear UPS shirts the invoice says UPS my CC charge says UPS the promotional pens say UPS. I contacted UPS Capital & got my claim no thanks to the store After 10 yrs I will never go back because of rude behavior & being lied to about my claim. Horrible Business

Engle Printing & Publishing Co - copyshops - Updated November 2026

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