Put 2x the amount of oil in damaging my engine. When I asked to correct the error, I was quoted a…read moreprice to correct the problem he created. I thought I found a good local mechanic but quickly found he had no integrity in his work. I would not recommend.

Absolutely do not recommend. Not one employee wears a face covering and my car has reeked of…read morecigarette smoke after being serviced more than once. The receptionist is unprofessional and rude. But my biggest complaint is that they simply did not do the work I paid them to do.

They do great work. I've taken all my vehicles there for various reasons, and have never had a…read moreproblem with a repair. Quick, and done right. Best work around.

From the owner: Servicing our clients in this area for over 10 years.read more

Only talked to them but they did help and pointed me in the right direction to get my truck fixed…read more Thanks so much!

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

Yesterday morning, 03/22/2026, my family and I were on our way to Carowinds when I picked up a…read morescrew in my tire. My low tire pressure light came on and I knew we needed to have the tire plugged right away. Firestone was on our way and the store was open so we pulled in. My husband explained we just needed a tire plugged so we could go on our way. My car was taken into the bay and we watched as the tire was not addressed first but the hood was raised, fluids were checked, some kind of monitor was hooked up, etc. We asked what was going on and the lady at the front desk explained that the techs do that on all cars. That may be fine for those who are not in a hurry but we already explained we just needed the tire repaired so we could go. The tech raised my car, a 2024 Ford Bronco Sport, took the tire off and rolled it off somewhere at the far end of the shop. We then saw him walking around aimlessly, puffing on a vape and took the time to drink two large cans of some type of energy drink. The lady at the front desk finally went out to, I assume, tell him that we were getting pretty angry at watching him fiddle fart around instead of doing his job so he finally fixed the tire and put it back on the vehicle. A job that should have taken about 15 minutes took almost an hour and cut into our travel time. Extraordinarily frustrating to watch someone goof off and waste time while they know someone is waiting for a simple repair. The icing on the cake was being charged $31.00 for a tire plug. Yes, Firestone was open early on a Sunday morning and I do appreciate that, but $31.00 for a $8.00 job where I literally stood and watched someone waste my time was outrageous. Will not be returning to this location for anything. Note that the lady at the front desk was very nice and did what she could to help but the tech continued to do his own thing and wander about the shop more concerned with puffing and drinking that doing his job.

I have used Firestone every where I have lived. I moved here in March. Everyone at my work told me…read moredon't go to this one. Against better judgment, I did. Dropped it off for an oil change and tire review. The lady attendant told me to be back at 2:00 since it was my lunch break UNLESS I heard from her. I went on my lunch to pick it up and they had not even touched it. When I asked her about it, she said she did not say that and stated that she said she would call me when it was ready. They don't have to worry about me going back.

I left a $1600.00 deposit for my daughter's car on December 1, 2025…read more The estimated charge to fix the car was more than it was worth. I was told that I would receive my deposit in a week through my bank, That was three months ago. My calls go to voicemail, and I was told I would recent a check number to no avail. So far, I've received empty promises.

I went over to get my grilles changed for my BMW. They were very kind and helpful even when the job…read moregot a little difficult. Definitely would go back again for any more repairs or modifications.

I like Mark. But - he said a couple of weeks and its been 10 months with no end in sight. I sure…read morewould like to get my Jeep back. I even paid half up front. That appears to have been a mistake.

Mark brought my truck back to life. Brand new engine & suspension lift.. high quality work and…read moreprecision. I'll only let mark myers work on my

Highly recommend. Super nice and did an excellent job. Very honest and price was so reasonable.read more

Bender Mender did a great job with my 2021 Nissan Rogue Sport, I would highly highly recommend them…read morefor any car repair needs! I've been using their service for years now, and I wouldn't expect anything less, but after ripping my front bumper off, they fixed it up in about a week and a half and had it looking brand new. This should be the first place you look when you need a bender mended!

While 2500 miles away from home, my son's car's battery died and he got a low tire pressure…read morewarning. I contacted HB Mobile Auto by phone and Internet, and Hayward sent me a quote which was very, very reasonable. Due to my son's schedule, I had to ask Hayward to arrive later in the day, and he showed up on time, took only 20 minutes to swap out the battery and inflate all tires to the proper pressure. Everything went perfectly and I will DEFINITELY use them again!

Hayward from H&B Mobile was prompt, polite, knowledgeable and professional. I was happy to not have…read moreto take my car into my usual mechanic for a simple repair! I would recommend H&B mobile's service.

If this guy come's to you claiming to be a mechanic don't trust him at all. My sister is a single…read moremother going through a divorce. She decided to help me with my car and I called him out to work on it. Paid him to come out and look at the car and also paid him to go and get the part for the car. She lost $260.00. That's food out her kids my nephews mouth or gas she could use to get back and forth to work. I posted a picture of what he looks like.

John Jr. and Papi are two of the finest gentleman in the business. With an extensive automotive…read morehistory of my own you come to know everyone in the business. So when ii needed some automotive repairs o fmy own I could have chosen any one of 35 within a 5 mile radius of my home...it was a no brainier....go to the guys who do it all. From full restorations to wiper blade replacement. . Regardless if you were the person that just shed 30k for a body off restart ion or you just had them run three different credit cards to cover your bill...you are treated exactly the same .as if you are a guest in their homes. Great job guys...much love and light your way...

My car these guys are great fixed it reasonable compared to other the other guys. Its really a one…read morestop shop for all my mechanical needs im very satisfied!