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Engine Menders

4.0 (8 reviews)
Closed • Closed

Services - Engine Menders

Auto maintenance

Auto repairs

Routine automotive maintenance

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Team 1 Suddeth Automotive

Team 1 Suddeth Automotive

(21 reviews)

Only talked to them but they did help and pointed me in the right direction to get my truck fixed…read more Thanks so much!

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

Firestone Complete Auto Care

Firestone Complete Auto Care

(17 reviews)

Yesterday morning, 03/22/2026, my family and I were on our way to Carowinds when I picked up a…read morescrew in my tire. My low tire pressure light came on and I knew we needed to have the tire plugged right away. Firestone was on our way and the store was open so we pulled in. My husband explained we just needed a tire plugged so we could go on our way. My car was taken into the bay and we watched as the tire was not addressed first but the hood was raised, fluids were checked, some kind of monitor was hooked up, etc. We asked what was going on and the lady at the front desk explained that the techs do that on all cars. That may be fine for those who are not in a hurry but we already explained we just needed the tire repaired so we could go. The tech raised my car, a 2024 Ford Bronco Sport, took the tire off and rolled it off somewhere at the far end of the shop. We then saw him walking around aimlessly, puffing on a vape and took the time to drink two large cans of some type of energy drink. The lady at the front desk finally went out to, I assume, tell him that we were getting pretty angry at watching him fiddle fart around instead of doing his job so he finally fixed the tire and put it back on the vehicle. A job that should have taken about 15 minutes took almost an hour and cut into our travel time. Extraordinarily frustrating to watch someone goof off and waste time while they know someone is waiting for a simple repair. The icing on the cake was being charged $31.00 for a tire plug. Yes, Firestone was open early on a Sunday morning and I do appreciate that, but $31.00 for a $8.00 job where I literally stood and watched someone waste my time was outrageous. Will not be returning to this location for anything. Note that the lady at the front desk was very nice and did what she could to help but the tech continued to do his own thing and wander about the shop more concerned with puffing and drinking that doing his job.

I have used Firestone every where I have lived. I moved here in March. Everyone at my work told me…read moredon't go to this one. Against better judgment, I did. Dropped it off for an oil change and tire review. The lady attendant told me to be back at 2:00 since it was my lunch break UNLESS I heard from her. I went on my lunch to pick it up and they had not even touched it. When I asked her about it, she said she did not say that and stated that she said she would call me when it was ready. They don't have to worry about me going back.

Engine Menders - autorepair - Updated May 2026

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