Staff very pleasant, knowledgeable, helpful. Beautiful plants, shrubs and trees. Well cared for!read more

Franklin Brothers Nursery and Greenhouse is a valuable and appreciated resource for plants, mulch,…read moreand gardening advice for Henderson and the Greater Kerr Lake, Vance County region. The owner, Sam, has been extremely helpful with giving free, knowledgeable advice with plant selection and landscaping tips. We have a lot of deer and he lets me know which plants they don't like to munch. I get all of our plants, flowers, and mulch from Sam and his team and they are never too busy to talk or share helpful hints. I love the fact that they are open 8 am-12 noon on Saturdays, very convenient for those on a M-F work schedule.

Half the items I looked at not priced! Also a lot of expired food still on shelves. Needs to be…read morestraighten up some. This store in Henderson NC used to be better than this. It does go up and down depending on management. I asked a store employee why so many things unmarked. He said that Ollies does that. They can not put a price on everything. It is so buyers have to take it up to the register to get price. This is just stupid! The employees were great. The manager was right at me when I told the cashier about things not being priced. Nothing. Get a new manager! Not unless he has come in to this store and trying to get straight. I would have bought more items if they were marked!

LOVE, LOVE, LOVE…read more this Ollie's! Impossible to go in and not find something you just gotta have. Screaming good prices on books. Crazy experimental breakfast cereal flavours you've never seen before and will never see again. Special shout out to Evan who despite having a difficult job manages to ALWAYS be super upbeat and professional. Please give Evan a salary bump

This ia a premier furniture store and Mr. Sam is so knowledgeable. He took so mich time to help is…read moreand we were very appreciative of his help and hospitality.

6-8wk estimated delivery of couch not yet received 13 wks later. Owner, Craig Bailey said "there's…read morenothing I can fucking do about it" when called. My fiance and I ordered a sectional from Vance furniture company back in the begining of November, 2012. We were to be moving into our first apartment together that week. We decided we wanted a higher quality sofa and decided to go with Vance furniture company, as the reviews we read about them were very good. We placed our order on 11/12/12 along with a $2000.00 deposit and were given a delivery range of 6-8 weeks. Nothing was mentioned in our contract about an increase in delivery time due to the approaching holidays. As we approached the 5-6 week mark, my fiance placed a call to the company to check the status of our order and we were told that it would take the full 8 weeks before we had our couch. At the 8-week mark, we placed another phone call when we still had not received our couch. My fiance spoke to the owner - Craig Bailey - of Vance Furniture company, who told him that they were closed a week for Thanksgiving and a week for Christmas so our order wasn't slated to arrive for 10 weeks from our order date, a point that was not disclosed in our contract. Mr. Bailey told my fiance that the shipping company had already picked up our order and we should call them because now "there's nothing I can fucking do about it." When my fiance called the shipping company they had no record of our product on file. When we then called Mr. Bailey to tell him about the shipping company and perhaps get some clarity on the subject, he said "it's out of my fucking hands." We then decided to take the higher road and let it go... we already put a lot of money down and didn't want to lose that. We also didn't want to lose more time in looking for another couch. We were hopeful that we would still get the couch sometime soon. Then, last week my fiance received a call saying our couch would be delivered (finally!), and we only had to wait 13 weeks! Until we got a call today saying the couch will not be delivered until Next week b/c of the snow that NYC recently received (safety first, I'm ok with the reason for this prolonged shipment date). However, overall this has been the worst customer service I have ever received. I know a couch is not the biggest priority but we have been patient, and it's ok to be upset that I have yet to receive an item that was supposed to arrive 5-6 weeks ago, right? I'm tired of sitting on the floor, of not being able to sit comfortably in my new place with my fiance, of feeling like our apartment is not quite like home, yet. I am not asking for anything in return from this company, I just want my couch, and to move on with my life. BOTTOM LINE: Don't EVER use this furniture company!!! The owner is not approachable, and makes you feel like it's your fault for calling about problems with your order. The absolute worst customer service I have ever received.

This Boutique is Amazing!! It has a lil bit of everything you could get from house decor to…read moreclothing for Men Woman and children. I would definitely recommend this boutique to everyone.

From the owner: Imagine strolling through the aisles of Rustic Barn, surrounded by an array of stunning,…read morehandcrafted items from local vendors, all carefully curated by Kissy Robertson. From beautiful handmade jewelry to exquisite home décor, there’s something for everyone at Rustic Barn. You can feel the love and passion that has gone into every single product, and you’ll know that by purchasing from Rustic Barn, you’re supporting small businesses and helping to build a thriving community.

Less than desirable customer service - The appliance customer service representative was awesome…read moreand eventually after extreme rudeness - the appliance was finally delivered- it's a spectacular appliance and it was rated the 5 star deserved but the customer service representative did not know what to do - it seemed to be a lack of communication- I realize employees are hard to recruit in certain fields but no excuse for arrogance. My takes on this weekend experience- go during the week. The store itself is awesome with loads of merchandise- impressive appliances housewares cleaning products etc.Also, the delivery process could have been explained- to know it's sub contracted and the delivery may come from another area in another city.The delivery guys was awesome- no complaints. Am enjoying the applianc

I was is Lowe's Henderson, NC on Black Friday in the early morning there were lots of customer…read moreservice people around, and as usual I had to go back at about 3:00 that afternoon. I was in the plumbing aisle looking for a connector for my tubing. I was there about 10 minutes and never saw a soul. I had help paged, long story short 2 of us in the aisle for over 30 minutes trying to find what we needed. I had help paged 4 times by 4 different associates, got no help. Finally got someone who had pity on me from another area to help. I went to customer service to see a manager, the poor girl paged him, called him on the walkie talkie, and called his desk no response, another person came and she asked if he had seen Mike and he called him on the radio and got an immediate response. He was on his way up, 20 minutes later he wanders up and I tell him what happened and he thanked me for my input. He was the most worthless manager I have ever seen, a customer complains and you thank them for input?