Our store was robbed in feb of 17, perp broke a window and left with numerous valuable items totaling 35k in value. Alarm system included glass break detection, door sensors and motion sensors. With all this in place the system failed to sound off as well as send alerts to authorities of impending robbery. Ener Tel specialists could not give an explanation for failure, they were able to verify that system was up and fully functional at time of break in. After consideration of system performance and lack of explanation for failure. We elected to employ a different system. Enter Tel has filed suit against us for breaking contract. read more