Outstanding company!! Our AC unit stopped working and we…read moregave them a call. They were very knowledgeable and he was able to fix the issue. Very friendly and smooth transaction. Will definitely be using them again. Thank you so much Affordable Services!!

Ac was not cooling they came out on 2hr notice .I was still waiting on another 2 company's to show…read moreup for over 3 days.J Josh showed up and took car.e of problem in no time . I will recommend them to friends and family. The lady on the phone was very good and set me up.

Post Installation of new Lennox electric AC unit & gas furnace. Interior & exterior units…read more As we continue on our upgrade outlook home into 2025 journey. Lennox units are working beautifully. Exceptional equipment performances and equally exceptional, continued Client Care ​from McWilliams. Our next journey begins in November, 2025. We have scheduled an estimate from McWilliams for replacement of our entire AC/Heat ducting from interior unit to ceiling vents in our home. More to follow...

I received a flyer for installationof new system and "no interest for 36 months." I had to replace…read morethe whole system in the house I just bought when I got to TX. I called McWilliams to ask about their equipment and a technician arrived the following day. His name is Jessie. Initially, I qualified for a military discount and also a senior discount. He said they could combine them. He showed me three options for equipment installations. I was interested in the middle option and asked what the price would be for that with my discounts applied. He stated that he had contacted their finance officer and he had deducted the discounts and sent the results to Jessie in an email... which he had shown to me. I have no idea what the original prices for those 3 options were because I was not allowed to see those numbers, only the listing in the email he showed to me. I opted for the middle option which was just over $20.5K. I told Jessie early in our conversation that I wanted the "no interest for 36 months" option on the flyer. He said that would be done. He kept asking me if I wanted to finance, I replied "with McWilliams?" He said no, they work with a business that takes care of the billing and financing. I asked if I could still get the "no interest for 36 months" and he assured me that I would absolutely get that!" I had problems with the finance people who sent me a text saying they were sending a "welcome letter" to me and that I could not open my account until that letter arrived. It took forever with many emails to get them to respnd and they finally sent me the letter in an email so I could open my account just a few days before the first payment was due. I sent in my first payment of $500. Received a statement back and they had chaged me interest on that payment! They kept $174.08!! I contacted McWilliams, then called the loan company. The clerk took my information and said she would give it to their office that handles complaints, would take 2-5 days for an answer and that they would contact McWilliams and work out the problem. It's been over a month, I made another payment this morning that was due today, still knowing the company will charge me interest. I am beginning to think there is a fraud problem with McWilliams because I purchased equipment under their "no interest for 36 months" plan and I'm getting stuck with interest payments to the loan company. I have contacted McWilliams many times, clerk says she will contact their finance officer and HE will get back with me. HE never does, even with calling several times to get this problem settled. After reading other recent reviews, I don't think my problem will be handled soon and will follow others in making complaints to the BBB and any other office that takes on consumer complaints. I want the "no interest for 36 months" that I verbally contracted for which Jessie told me I would absolutely receive. Oh, on on a recorded message when I paid this morning, it said I could not pay off this loan during the 36 month period of the loan. I might just go to a McWilliams office and pay off the loan right then.. I'm tired of playing their game, bait and switch or fraud or right the interest problem ... McWilliams... it's your choice.