I work in the veterinary field and have always heard that Angels with Paws is exceptional in every…read moreway, yet they truly went above and beyond my expectations. I am so relieved that we chose to trust Angels with Paws to care for our beloved dog, Clementine, on the hardest day. We will always be grateful to Brian and Roberta for their kindness, compassion, and respect. They were both professional and empathetic. They treated our sweet girl with dignity and allowed us time to say goodbye.
I called and emailed to ask questions before needing their services, and they were both so patient, communicative and helpful, which gave me so much comfort. My questions about private individual cremation were addressed promptly and thoroughly by Roberta on the phone, and Brian by email.
Although they offer pick up, it was important to us to go to Angels with Paws to ensure we felt comfortable. We were so fortunate to be able to choose in-home euthanasia, and we took our dog for cremation afterward. We arrived later than expected, and Brian was so accommodating, and ensured we did not feel rushed. We appreciated his quiet presence and empathy, and he expressed his condolences several times. Angels with Paws offers a nice selection of urns, memorial jewelry, and other keepsakes, too.
The drive through the mountains from Asheville was beautiful, and upon arrival we felt such a sense of peace. They have chosen a lovely, tranquil location, and the crematory itself is located outside. We arrived toward the end of the day, and our amazing girl was wrapped in her blanket and cremated under a starry sky.
We were relieved to hear that Clementine's ashes were ready for pickup sooner than expected. Our only regret is that Angels with Paws did not provide cremation services for our previous animals years ago. We have always had suitable experiences in the past, but this was different. Angels with Paws is a locally-owned family business and they genuinely care. They took extra time to honor our wishes, and this meant more than words can express. Thank you, Brian and Roberta, for being here for our family and so many others.