I wish I could give negative 100 stars !! Beware!! Do not send your loved one here. My mother was…read morein this facility for 5 days when she came down with pneumonia. I received a call saying that she had a URI meaning a common cold. And they were going to do a chest x-ray. I asked to be called with the results and I was not the following day I called them and was told by the nurse manager the x-ray was clear. 10 days later I get a call that my mother needs antibiotics was told she had an infection. Again a URI. On the 20th I received a call from dietary that my mother lost a lot of weight she went from 115 pounds to 88.2 pounds in a matter of days. About an hour later, I received a call from the nurse manager telling my mother was only holding 70% of oxygen and she said, do you want us to keep her here on comfort measures or send her to the hospital. I said send my mother to the hospital. When she got to the hospital, I received a call from the doctor and she said I needed to come to the hospital right away. I was a bit shocked and when I asked why she asked me if I knew how serious this was. I said, as a matter of fact, I do not and then she explained to me a little bit of what was going on and said we would talk when I got to the hospital My mother had had pneumonia for two weeks. My mother was unconscious. Her kidneys had been shut down and I was told that it was very serious. I rushed to the hospital upon arrival I noticed my mother was on vancomycin. She was very allergic to vancomycin and then I come to find out that they're treating her off of the wrong chart. My mother had never been to that hospital before and didn't have a chart . We were told that my mother had from minutes to maybe a couple of days. Two days later, my mother passed away. The ER doctor also pointed out to me that my mother had a number of bed sores on her. The one on her foot was the size of a quarter and black, her kidneys were not working. So obviously the nursing home left my mother just laying in the bed and she wasn't being fed in my opinion. My mother was only 76 years old. She suffered from Alzheimer's and dementia. She was being totally neglected at this facility and it's obvious by the bedsores. Please send your loved one elsewhere

If I could give this a zero I would, work here is horrible, the mostly Hispanic staff are mean and…read morecondescending. If your thinking of working here think again.

Worst place ever. As I write this my father is dead in the hospital, he died 3 hours ago on the…read morefloor at Town and Country and I am still waiting on a call from them to tell me this. Thank god the emergency room doctor called to tell me the news.

Thanks to all the great staff at Town and Country who provided great care for my family member,…read morethey were able to get her stronger and allowed her to get back in to the community and living on her own.

Proceed with extreme caution! please don't put your loved ones here. My loved one went here for…read morerehab after having surgery. he was transported there on a Friday afternoon at 3:00 pm , the place was like a ghost town. .he sat all weekend in a chair , He was not checked in that day as almost everyone had left for the weekend. He was completely neglected , when he rang for to get out of bed no one answered, he had to go the rest room , no one answered the bell , it took a long time for someone to come, he was a fall risk and was not hooked up to a bell to go off of her got up, was suppose to have compression for blood flow after surgery it was not done for days, special diet was told and he received a glazed donut with syrup , dinner was often at 6- 7pm and was awful , the food is terrible looks very scary, the hall carpet was filthy , ( had to buy food ) room was not cleaned, his water never filled, he was never checked on, they drawer blood and left the blood bandage and items they used in the counter, never changed his clothes, never washed him unless I asked. never checked on, employees sit at thedesk , the staff is very loud talking in the halls day and night , Covid was there and we were not told , a lady in isolation was two doors from my father, scary scary place. I discharged my father early and brought him home with me. please be careful , this is no longer the place your parents rememeber.Sad to say.

My grandmother was in and out of here for the last year of her life. The staff here is outstanding,…read moreRhonda, Amanda, Melissa and Elma to name a top few. I really felt like they were family! My grandmother reached the point where she couldn't move, and this team kept adjusting her, cleaning her, checking in on her every 20-30 min. Whenever we needed something they were on top of it. I am so thankful that this team is so passionate about their patients. On top of it the facility is super clean, didn't smell bam (because you know those type of places do) and there were options of places to sit besides the room. Thank you from the bottom of my heart. Ashley Norma Bob and Vanessa

I've been going here since 2013 it has saved my life and has helped me in many ways that I don't…read morethink any other doctor like dr brian o Connor could make happen . The fabulous front desk ladies who call u back and have followed all the cdc guidelines and more. Even when we have to do the telehealth phone calls he always called and made sure I was doing ok and has helped me thru this . I recommend anyone who is struggling to go and put and end to the miserable life ur living and don't feel bad if u got prescibed pain medications and it got u in some other stuff due to pain but I will let u know that I have been on the right path since the day I met Brian O' Connor and he also has great doctors if u did have to see another provider there. People are dying 2020 sucked on its own let's make 2021 the best year ever and realize how lucky we are to be alive I hope this helps even one person . IM PROOF MIDDLESEX RECOVERY helped me and that is a miracle they can help you! The front desk they don't make u feel bad about urself they r very helpful Caitlin Danielle NIcole tanesha I'm forgetting more names but u get it!! Call right now and start ur recovery.

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George and his team, Kalpita, Susana, Virginia, & Mila, are knowledgeable, skilled, very friendly…read moreand upbeat. Their therapy space is comfortable. The treatment plan had excellent results.

Woman who answers the phone was super rude I told her we wanted to go to a local place to do…read morephysiotherapy because we are driving 30 minutes and she told me that if I am already going somewhere I should stay there, when I had just told her I was looking for a new place to go that's local, and when I said I was going to find another local place to go to she said okay and hung up on me, they clearly don't want Clients or business

Run away fast. Husband was there for rehab. Had a very small bed sore that could have been cleared…read morein a couple of days. Because of their neglect he had a large stage 4 ulcer. It was black skin around it red. You could smell the rotting flesh requiring a very painful surgery. He did not get the proper hydration and effected his kidneys. Nursing staff does not listen to your concerns. Ended up in the hospital for 10 days instead of coming home

2023 I typically only review when I have something positive…read moreto say, but the care of a parent is too important not to comment. In my opinion, I cannot believe this place is still operating. I would like to see it inspected as part of a 'sting' operation, for care and especially management. Some events that occurred are too disgusting to include here.'. I saved documentation in case ever needed, but was too stressed with the death of my Dad at the time, to pursue. The rehab section has somewhat better care.