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    Enchanted Floral Design

    3.2 (13 reviews)
    Closed 8:00 am - 7:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Enchanted Floral Design

    Floral design and installation

    Flower arrangement

    Funeral floral design

    Enchanted Floral Design Photos

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    what I ordered

    What stood out most about my experience wasn't the flowers--it was the astonishing lack of professionalism. After spending more than $140 on what was advertised as a premium arrangement and leaving a 25% tip, I somehow found myself in an argument worthy of reality television. Instead of receiving the product I paid for, I was met with a bait-and-switch, excuses about the missing arrangement, name-calling, and a level of gaslighting that deserves its own Olympic event. The individual I believe to be the owner repeatedly insisted that the flowers had been personally delivered to the recipient during happy hour. That's quite an impressive feat considering the recipient never received them. When I questioned the situation, I was insulted over the phone and told to use my "cheap tip" to hire a prostitute. Apparently, asking where $140 worth of flowers disappeared to is now considered unreasonable customer behavior. For the record, this conversation was on speakerphone and was heard by both my husband and a friend of the intended recipient. So if there was any concern that this was a misunderstanding, there were multiple witnesses to the performance. At the end of the day, mistakes happen. Orders get mixed up. Deliveries go wrong. What most businesses don't do is insult paying customers, invent delivery stories, and then double down when questioned. The missing flowers were frustrating. The behavior afterward was what made this experience truly unforgettable -- and not in the way any business would hope to be remembered. After seeing the truly tacky arrangement, I am calling my credit card company for a chargeback. I hope he can recover from the $2.00 in flowers he presented late to the bartender at Streetbar. They kindly put them in their walk-in, so he got them the next day.

    Flowers for my mom
    Javier S.

    Wow! Amazing flowers & Service! Just got delivered and Wow! What a beautiful flower arrangement. I got these for my mom for her birthday and I can wait to hand-deliver these to her tomorrow. The colors and freshness of these flowers are amazing; wish you could smell these through the picture (like a scratch-N-sniff). The customer service is just as amazing as the flowers. Jeremy was not only helpful in guiding me to the perfect arrangement, but also did a fantastic job putting it together. The delivery was fast as well. I can't recommend enough Enchanted Floral Design for beautifly designed arrangements. LOVE THIS PLACE!!

    The flower arrangements from Jeremy and staff at Enchanted Floral are beautiful. The flowers are always fresh and last a long time. Very pretty selection of flowers that are bright colors. Highly recommend Enchanted Floral - you won't be disappointed!

    Beautiful floral arrangement by Enchanted Floral Design

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    20 days ago

    Great Company. Amazing Service. Their delivery was on time as promised. Will definitely use them again.

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    3 months ago

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    9 days ago

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    Jeremy S.

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    22 days ago

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    Jeremy S.

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    9 months ago

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    2 months ago

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    2 months ago

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    Jeremy S.

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    6 months ago

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    Jeremy S.

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    4 months ago

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    4 months ago

    Rude staff and never got my refund. I thought they didn't need my $75 ? Pathetic customer service!

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    10 months ago

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    7 months ago

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