JG Pest Control attended my property last year to treat flies and ladybirds…read more They verbally assured me that if the pests returned, they would come back to spray again. The initial treatment worked temporarily, but the pests reappeared after about 6 months. I reluctantly accepted their statement that any guarantee was only 4 months and paid for a second treatment. When the issue returned again just before the 4-month mark from the second visit, I emailed them on 9 February (within the period). No reply came, so I chased them. They then claimed the guarantee was void because I hadn't contacted them every 4 weeks for follow-ups -- even when no pests were visible -- and that contacting near the end didn't count as the first treatment having "worked." This requirement was never mentioned verbally during visits, in any paperwork, emails, or (from what I can see) on their website/terms at the time. Requiring monthly check-ins "just to say nothing's happened" is unrealistic and wasn't communicated upfront, making the guarantee feel misleading in practice. The team were polite and efficient on-site, and the treatments did reduce the problem short-term, but the handling of the guarantee and lack of response to my timely email left me very disappointed. I wouldn't rely on their guarantees for recurring pest issues based on this experience. If you're considering them, ask for all guarantee conditions in writing before proceeding.

I had a problem with wasps entering & exciting an inaccessible roof space. An appoinment was made &…read morethe technician arrived within a few days. Notification was sent within an hour of arrival. I required follow up visits but these were not a problem to arrange & was offered flexibility due to me being on holiday at the time. All communication was handled very professionally with photographs being supplied to indicate where the treatment had been applied in my absence. No further evidence of wasp activity observed.

We are a 24 acre site specialising in the care of children with multiple disabilities and as such…read moreit is imperitive that our pest control contractors attend quickly. Cleankill always do! We receive a visit within 24 hours of making the call and more often than not, it's the same day. All the team go the extra mile and accommodate our requests of "can you please just take a look at another issue while you're here...!!" with good grace. They follow up within a couple of days to make sure that whatever they did has worked and leave a work area clean, tidy and more importantly, pest free. As a company, we have been approached by other companies offering a similar service but it is testament to the Cleankill team (and management) that we have been with them for ten years and have no intention of moving elsewhere..............

Really disappointed. Made enquiries on line with Cleankill and their response was very good. Made…read morean appointment with a local representative by the end of the day. However, the representative did not turn up for the appointment. Rang him twice on the day of the appointment, did not receive any response. Rang the 'ermergency' number provided by the head office voice mail, still no response. Seems office only open Monday to Friday 9-5pm, so any problems in between, you are stuck. Out of desperation of our situation I ran another pest control company who made a visit to us within two hours (on a Saturday) and treatment started same day.

Friendly local company highly recommended, excellent service and good price came out the same day…read moreand treated the nest

From the owner: Nicks Wasp Nest Removal offer a 100% guarantee to eradicate any wasp or hornet problem you may…read morehave. At a fraction of the price of some large companies We can normally offer a same day service all over Surrey and bordering areas of Kent and Sussex.

The team were very professional and polite. We didn't go for the cheapest quote but chose them for…read morethe high quality and professionalism they gave throughout the process from quoting to carrying out the work. They were very tidy and careful of my garage. A nice team of men, very good at what they do.

From the owner: Japanese knotweed removal, Japanese knotweed control, Japanese knotweed survey, Japanese knotweed…read morereport, Japanese knotweed mortgage, weed control

The staff were friendly and helpful, the service was carried out promptly and professionally…read more The technician made me feel reassured, gave me some advice, and after the treatment was over i didn't have any other issues with rodents. Would defiantly recommend this company.

From the owner: M.R Pest Control Environmental Services is a family run business established in 1997. We provide…read morepest control to customers throughout London, Surrey, Sussex, Kent & Middlesex. We offer our customers a wide range of pest control services and products to help you eliminate unwanted pests from your premises. We also offer advice to help you prevent unwanted pests gaining access back into your property. We carry out one-off treatments and contract work to both commercial and domestic customers. We supply and fit electronic fly control units, fly screen windows and doors and anti-perching systems for pigeons, including netting. Our aim is to deal with your request within 24 hours from the time of your call (normally same day service). We are members of the following:- BPCA - British Pest Control Association NPTA - Nation Pest Technicians Association Basis Prompt - Professional Register of Pest Controller CEPA Certified EN 16636