Quality is horrible!! Nail technician wasn't having and idea…read morewhat he was doing!! I need to tell him how to do it, so I can finally have my manicure done after 2 hours!

I came in for acrylic removal and dip powder on my natural nails. I communicated that clearly at…read morecheck-in. After I was seated, I asked for color books and was brought dip powder books. I chose a pink sparkly dip color from those books. Later, when it was time for color, I was told that shade was not available, so I picked another color, still under the assumption we were doing dip. Near the end of the service, I realized he was doing a gel acrylic process instead of dip powder. I had never had dip before, so I did not immediately recognize the steps, but once I did, I spoke up. He then claimed he "didn't know," which does not make sense given that I stated the service at check-in and selected from dip powder books. At that point, instead of acknowledging the mistake, multiple staff members insisted it was my fault and still attempted to charge me. I was also told I could leave with my nails partially done and not have to pay, but this came only after the situation had escalated and become circular. Looking back, the color situation raises concerns. I selected a dip powder color from a dip book, yet was told it was not available. Given that the service being performed had shifted to gel without being confirmed, it suggests the color may have been treated as unavailable because it did not fit the service they had already started, rather than because it did not exist. The interaction then became repetitive and unproductive. I was told over and over that it was my fault because I came in with acrylic on my nails, even though I had clearly requested removal and a different service. The technician also kept repeating that the service "would have been $60," which had nothing to do with the issue. I was initially willing to tip because I understood time had been spent, but it became clear that responsibility was being redirected instead of addressed. The only reason this situation fully resolved without escalation is because another customer stepped in and offered to pay. The salon itself did not correct the mistake or take responsibility. Dip powder and gel acrylic are completely different services. At no point was a change in service confirmed with me, despite choosing from dip powder books and requesting dip from the beginning. This is not a simple misunderstanding. It follows a pattern: perform a different service, avoid confirming the change, and when questioned, deny awareness, repeat irrelevant points, and shift responsibility onto the customer to justify payment. Be very clear about what you want and watch the process closely from the start if you come here. Even though I ultimately didn't have to pay, I'm still so pissed because they look awful and I will now have to go through this whole process again in the next couple of days but this time, It will be awful getting them roved because they are fresh. I can't believe this.

The staff is so friendly and talented. We only get our haircuts and color here so we aren't…read morefamiliar with the other services yet. We love Tracey but all of the people seem talented.

I was so upset when I left there! I didn't have an appointment but the receptionist said aleyah…read morecould take me!! I was there for over 3 hour! I asked her to just give me highlights and cut four inches off of my hair and give me some long layers!! She didn't do anything thing I asked her to do!! My hair is the same color I went in there with!! It doesn't look like she did anything to it! I'm just tired of being taken advantage of! The last couple times I got my hair "highlighted " it wasn't!! I'm just so upset! I paid her and gave her a tip but I will not be back!!

My son was just there and got a horrible haircut. Sideburns were cut down to nothing with a big…read moreledge of hair, same with the whole back. Neck was razored but not shaved. Long hair was left at and behind the ears. Thank goodness his hair grows fast.

Our original favorite stylist relocated to this salon a few months ago…read more It's a smaller salon with about four stations and a semi private station in the back. There is one station available for manicures & pedicures. The salon is somewhat small and almost cramped, should they grow any larger. Its clean and organized as well as space permits. It seems that each stylist is responsible for greeting their own clients. Walk in guests may be overlooked in less you get the attention of stylist nearby. The front area has seating & look books available also, They have several styles & colors of wigs available. Occasionally there are gift boxes & products placed for purchase. These stylists seem to have various hours & appear to work only by appointment.

Love this place! I've been to a lot of nail salons and this is one of the best. The owner is so…read morenice and really knows what she's doing! I cant wait to go bac

I really did like this place in the beginning. It's like any nail salon, some technicians are…read morebetter at nails than others. The reason for finding a different salon is the lack of customer service. They ask on their website when booking to be courteous and let them know if you can't keep an appointment. However, they don't extend the same courtesy. I called to make an appointment for July 4 at 12:30. I talked to someone and he repeated my appointment to me. I received a confirmation. They never contacted to let me know that they would be closed on that day instead. I drove from out of town (over 45 minutes). I left a voicemail asking them to call me the next morning to reschedule and they never called.

A great local salon. Friendly staff. Willing to try and get you in. Highly recommend.read more

Excellent service with southern charm. All staff were courteous and professional. Jana did my nails…read moreand Tinsley did my multi color and cut. She also did husband's haircut.

appreciate that this location appears to handle certain services well, but unfortunately, my…read moreexperiences with basic nail services have been disappointing. On both occasions I visited, the quality did not meet expectations. My nails looked uneven and poorly painted -- the polish did not cover the sides properly, and there was noticeable mess around the edges, as if little attention had been paid to detail. While I chose not to raise these concerns at the time, I felt that if the service wasn't done correctly the first time, I couldn't reasonably expect improved results upon a second attempt. I hope the salon takes this feedback constructively, as there is definitely room for improvement in consistency and attention to detail.

when I got my nails done I thought they were nice but within a week of getting them done I've lost…read more2 nails and all of the are lifting. did not catch the name of the man who did them but he sits in the fourth seat from door. I'm so disappointed because a friend of mine bragged about how good they were and I'm not impressed. I would not recommend NOBODY to go there. unless you don't mind wasting your money absolutely pissed that I spent 70$ and now I have to spend more money to get them redone within a week

Van was so wonderful. She did an amazing job on my pedicure. This place is so serene and relaxing…read more Will come back again.

First off : I just wanna say I got exactly what I asked for: the service I asked for was not what I…read moreasked for : I was better. The dedication he had was the best I've ever seen. He made suggestions that improved what I originally wanted, he knew what he was doing! The vibe in there is so clean and nice! They got nice music playing, heavy conversations, everyone who walks in there knows they're going to get the best service. He was talking to me the whole time, I didn't feel like just another client. He paid full attention to me, acknowledged me, making suggestions actually taking pride in his work, and it was only $80 for this set (I got a full set dip powder with film for the gold on top) I definitely recommend this place! They definitely set you as a priority and genuinely care about what you want, what you're looking for and go above and beyond!

I made a last-minute decision to head in here and I'm so glad I did! I wanted a pedicure and…read moremanicure, but I felt like I went in a bit too late. It was a little more than an hour before they were closing. I showed them what I wanted for my nails and said that I assumed I didn't have time for a pedicure. They said that they would be happy to do my nails while I sat in the chair for the pedicure. Tom did a great job on the nails and all while he was standing up! Lan was very creative with my toes. There was powder on my fingernails so we couldn't do the same thing on my toes, but she incorporated some of the color and made a great choice! They were both so friendly, talented, patient, and did not hurry the process even with it being the end of the night. The salon is clean and the seat was comfy.

A very clean and bright facility. I have had wonderful service and they take reservations (I would…read morerecommend)...they also offer walk-in services but expect a wait.