I recently switched to this agency from progressive with another agent and this was a great…read moreexperience. I was helped by Giorgio, who sent me multiple proposals to ensure I was getting the best rate! I am beyond satisfied with this agency. Highly recommend dealing with Giorgio or Eli!

If I could give them 0 I would. The owner its untrustworthy. When a company works with a thrid…read moreparty underwriter that makes erroneous errors about not occupying a home (which you occupy); you have to face the consequences. This company will not go to bat for you. Awful.

I purchased business insurance from them. The staff were very helpful, they constantly reminded us…read more to keep our insurance updated. I call them for advise and they Are always there for me.

I have been with Amber Chow State Farm agency for a few years. Anna Chen is my go to…read morerepresenatives, she is always very attentive and answers my home and auto insurance concerns with her outmost knowledge. I also have very good experience with other representatives when Anna is not available. Outstanding service throughout the whole agency.

Amber has been very helpful every step of the way and goes out of her way to provide useful…read moreinformation to me as a car owner. I am very happy with her service and would highly recommend!

Terrible service. This insurance broker was recommended to me by a friend. I will admit at first…read moretheir rates are good at first but they have terrible service, promise to call you back with requested information and don't and after a year your insurance premiums go up dramatically without you having any accidents or other negatives on your driving record. Inez was my rep. From inception she was supposed to get back to me with a quote for auto, renters and motorcycle insurance. She never got back to me within the week she said she would so I began my onslaught of phone calls to inquire again and AGAIN! Each time she said she'd have to get back to me and never did. I eventually jumped the gun and just got the auto insurance because my policy renewal date was coming up with a different company and I didn't want to play the refund game. After locking me in, Inez neglected to get me the requested info for the renters and motorcycle. I have since called on various occasions and have always gotten the "I'll get back to you" from her and some other guy at the firm. Its been a good year now. You folks give Latino's a bad rep. Make us all seem like unreliable yes men. Perhaps that's what you're going for. Unfortunately some of my people pride themselves with showing up late and never calling back when they say they will as if it were a good thing...It isn't. Call back and follow up. Or at least pick up the phone. Your office hours are from 9-6 Impossible for you to be too busy to answer between 10 and 5. Now my premium has gone up an extra 50 bucks in a year and I haven't had an accident, speeding ticket or any other infraction for that matter. I dunno what to say... Good luck if you do use them, otherwise use a different progressive agent. They suck.

Honestly, if I could give this place 0 Stars I certainly would. I used them for 2 years, 2 years of…read moreterrible service and Rising rates. My car insurance went up another $400 this year so I looked around for 20 minutes and went with Geico, saving about $800. I speak Spanish, but the woman at the front desk in this office speaks absolutely zero English. If you're not fluent in Spanish don't expect to be able to communicate with this office. They don't call you back when they say they don't get back to you with the information when they say, or send anything on time or filled out correctly. I wanted to use somebody in the neighborhood, but forget these people. I realize there's a lot of Colombians in this area, but it would be nice if at least there is one or two people you communicated with at this office that spoke English. Go somewhere else.

Went through Prime Time for my auto insurance. They offered me rates far better than when I went…read moredirect to the insurance company. They were kind and very patient in explaining everything.

Couldn't ask for better service. Professional & down to earth CPAs that are very knowledgeable…read more Telling all my family and friends.

AVOID. This place should be put out of business. Never responds to emails or calls for days and…read morewhen he does he doesn't answer any of the questions asked. Was told tax return was filed and sent payment. Only to then find out it was never filed and he has the nerve to disappear out of the office during tax deadline week. These guys are a bucket shop and complete crooks. Horrendous customer service.

7/28/2011 Freeman…read more C & A Insurance Agency, Inc is my favorite! I remember that we were accepted without hassle. I have them on my cars and house. I have been with this company for many years and have always received good customer service. I'm also very happy with the insurance products the company recommended. My agent is always working with me on different ways to lower my rates. I love that and strongly recommend them!

Worked with Jaycee for homeowner and auto insurance quotes - she was awesome and very friendly! She…read moreanswered all of my big and small questions patiently. Def recommend her

Needed help getting insurance and this place was amazing!…read moreSam is a no-nonsense type of guy who is thorough and gets the best possible prices with as little grief as possible. He walked me through getting a policy and got me a highly competitive rate. He's a local and has been in Bay Ridge for decades. I highly recommend visiting them when you need car insurance.