I contacted Empire upon finding out that one of our retail outlets had appliances which required updated PAT tests prior to a LA inspection.
I looked Empire up on Google and gave Liam a cold call to see if they could help us on such short notice. I needed everything in the retail outlet tested by the Friday of that week and I called him on Wednesday.
A complete professional, Liam took my call right away, he agreed to my testing requirements and was able to receive, complete and return his contractor paperwork the same day. Liam went in during opening hours, tested everything available but stayed after hours to complete the testing of tills etc which had to operate until closing. Considering that this was 9pm it really was above and beyond the call of duty.
The feedback from the store staff was that Liam was friendly, professional, carried out his work with the minimum of disruption to the store and his quote was very reasonable. Paperwork was completed quickly and effificiently and the entire experience has been painless, just what I needed!
We have now set up a vendor account with Empire on the basis of this experience and will be using them for all our testing at this location in the future.
Amy Hall
Speedo International Ltd read more