Rude customer service. Recently opened an account to take advantage of a promotion. Called to…read moreconfirm I'd be receiving my promotion and was assured. No promotion in my account and numerous unreturned calls. Rude customer service.

HORRIBLE Credit Union, in SO many ways!…read more 1. I have excellent credit, over 800 FICO and hadn't had a new loan or credit card opened in years. Not even a late payment in over 20 years, paying off my credit cards in full each month. The site offered Pre-approval for an Auto Loan. MOST pre-approvals do NOT ding your credit. Not only did they ding my credit for 2 years, but they Denied me the loan. I got a loan at a better rate, from a better CU. 2. A few years later I co-signed loans for family. I paid off one of the loans and went online to get my final months statements. I no longer had access to the loan documents, even after just a few days. The loan wasn't even visible anymore. I wanted to get statements for important tax information, but it was as if the loan never existed. I should have left $1.00 to keep it open I gues. We should have access to these documents. 3. I tried to get help through their messaging system. It is answered by an arrogant person providing NO help at all. The reply is always. "I do apologize for the inconvenience this has caused. Is there anything else I can help you with today?" No attempt to even find a solution. Good luck getting someone to answer the phones too. 4. NOW, I want OUT of GFA COMPLETELY, so I start paying down another loan I have there. I made 2 external payments and one internally from a savings account, all within 4 days of each other. ALL THREE payments had 7.49% interest taken out based on the FULL balance at the time of payment. TWO of those THREE payments SHOULD have gone towards Principal ONLY. THIEVES! If you bank with them, PLEASE, check your statements for such problems. If you DO NOT bank with them, DON'T!.

Lee Ann has been great to work with, she has been our controller and CPA for a number of years,…read morehelped our IT company with various M+A transactions and day to day stuff.

From the owner: Our business specializes in Income tax planning and preparation for both individuals and…read morebusiness'. Business set ups are a strong niche for me. More and more people are getting away from a traditional w-2 worker to working for themselves as independent contractors. It is important to choose the right entity type for you and to establish a system that ensures you get all the deductions you're entitled to- as well as the proper record keeping to keep you in good graces with the IRS.

Always kind, courteous, efficient and professional! We have…read morebeen filing with Venning post COVID . Really helped us!

I have been a customer for decades, including before the business changed ownership, which makes…read morethis experience especially disappointing. I tried to schedule an appointment in late January and received no response. I then drove 20 miles to the office twice, only to be told they were too busy to see me and that someone would call me back. No one ever did. I also called multiple times and left messages that were never returned. With the tax deadline approaching, I had no choice but to go elsewhere. My taxes were completed by another service on April 15. Being too busy is understandable during tax season, but completely failing to follow up with a long-time client is not. The lack of communication caused unnecessary stress and should not happen.

Julie has really helped us get a handle on our Social Media Marketing. Julie and her team provide…read morequality, effective postings on a daily business for our company and we couldn't be happier!

From the owner: Social Media Full Account Management Services.read more

This place is horrible. We went in and got a price that's over $200.00 more than our previous tax…read moreprep person. This place is an absolute rip off. We left without having our taxes done.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Gardner,…read moreMassachusetts, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Timpany Blvd office to connect with a tax professional.