Absolutely horrible customer service. Sign you up and quickly as they can. Even if incorrect they…read moreare unwilling to help. They just send you to 1800 numbers and couldn't make things more difficult.

In all my years of dealing with the shady, careless, and neglectful aspects of insurance companies,…read moretoday I received the grace of treatment and customer appreciation from Mina GioVanardi. She promptly dropped any prior distasteful stigmatic beliefs I had of the insurance business. Not only were her personable qualities more than reassuring and comforting, but she set out to go above and beyond in making my life simplified and less bearing on my finances! She assured me it may take a moment longer, and it did just slightly, but the ending results were well worth the effort she took upon herself rather than advocating the first readily available options. Theres only one reason for this... she actually cares about her position and helping people like me find a way. Because of her assistance and representation of Vern Fonk, I'll use this specific location AND Representative when it comes time of purchasing a new home. If everyone in this business demonstrated Minas significant quality in customer service and deliverance, promotions would be a difficult task. Thanks Again Mina for making my life easier!

Working with Connor Stephenson and Farmers Insurance has been an absolute pleasure. There comes a…read moretime in every young adult's life when they can no longer mooch from their parent's insurance policy, and I was dreading it. Thanks to Connor, the process was a breeze! He was very responsive, and he took the time to educate me and make sure that I fully understood what everything meant and what I was getting into. He walked me through both my renters and auto insurance policies, and even saved me some money! If you are in Spokane or the surrounding area and looking for an insurance agent that will go the extra mile for you, Connor is your guy. I highly recommend giving him a call to see what he can do for you!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Spokane Valley, WA area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

My family, cars, and property are all extremely important to me and I couldn't be more thankful to…read moreJamison Hook and his entire team for being there for us when we need them!!

Jamison Hook's and his agents are unreliable and sketchy. We tried fixing things with our policy by…read morecalling them and they said they would call back every time and never did. We will never do business with Allstate or Jamison Hook ever again.

Pemco is the worst insurance company I have ever given my business to…read more I dealt with a person named Jessica. She acted like the money that I would receive from a settlement was HERS! She told me, "We're not going to pay for anything until we have a complete estimate"! Well, no kidding Jessica! I was in the process of obtaining an estimate and I NEVER asked her for any money prior to that! Extremely rude, condescending and arrogant! Pemco is a relatively small insurance company and, at least from my experience with Jessica, doesn't really care about their policy holders. I went to GEICO and ended up paying less for more coverage. In my opinion, I would say, "Stay away from Pemco insurance!"

From the owner: We're the Defender of Your Northwest, offering customized coverage for your auto, home, rental…read moreand/or boat. We provide outstanding customer service, discounts and policies tailored to you. Our mission: Free our communities to worry less & live more.

Ginger and Krina are fantastic! Always available, always friendly and helpful in explaining things…read more I've had many different agents with many different companies and this office wins hands down. And no one can beat their rates! Thank you!

I am on a low budget, so I look for deals in everything I do. This office, Ginger, Karina, and all…read morethe staff make me feel special, like we are old friends. What business does that? I love the way they listen to me, they never interrupt me. I am so glad to be a part of the Statefarm family. All of you care deeply for your clients, thanks for being my insurance company.

If you like Insurance companies that reinstate/continue policies without contacting you, EVEN after…read morethey have been cancelled, then Finders is your place. Apparently, in "fine print" they claim they can automatically renew your policy, without your approval. A renewal on the same policy at the same price is one thing. A renewal at a $60.00 increase is ENTIRELY another. That's what you'll get with Finders.... How do they respond to a BBB complaint? That's right, they don't!! The next step, if you shall need it, Insurance,wa,gov to file a claim against such nonsense.

From the owner: SR22 Insurance, Auto Insurance, Home Insurance, Condo Insurance, Mobile Home Insurance, Motorcycle…read moreInsurance, ATV Insurance, Renters Insurance, Landlord protection Insurance, Commercial Auto Insurance, Boat Insurance

I have been with Dave Christy , State Farm for 10 maybe 11 years. Yes prices do go up sometimes but…read moreall insurance companies do that. The claims department is amazing. I know because I had a car stolen once. over the years I've gotten quotes from different reputable auto insurance companies, but they've never been able to beat the price that I pay with State Farm. ( Dave Christy).

Buying a house, called my agents office of nearly 20 years to discover he had retired, Good for…read morehim! He transferred his policies among 2 or 3 other local agents, the office that answered my call was not the agent that received my policies, but they were kind enough to transfer me to the proper office. Great, all going well. My call was answered, I explained that I had recently gotten married and needed to make a few policy changes as well and inquire on bringing my now wife's policies over, and start the process on a new homeowners policy. mostly to just have the simplicity of a single agent. I was told I needed to speak to an agent. She said the agent was on the phone right now and she would give me a call as soon as she was off the phone. Well that must have been one heck of a phone call! My call was placed at 9:48 am, I received a call back at 6:18 pm. By then I was away from the phone for the evening. I was a bit miffed, I sent an email again explaining the need for the homeowners quote, and that I would just seek if from my now wife's agent and look into moving my policies to her agent. Explain is the past 19 year with my now retired agent, I never waited more than an hr or so for a return call on needing to add a policy or make a change. I received a lovely email from Mr. Christy, The highlight of the email was this phrase, " You Must not have thought very highly of Dave Reighley to have most of your policies with another agent." Ok, My now wife and I have been dating for 8 years, not married and not living together. She had her agent I had mine. Over the years being together we invested in some real estate and continue to. On our wedding date mid June 2016 she had a total of 4 policies. One car and 3 homes ( homes and a car in her name ) Me I had a total of 8 policies, as of a month earlier it was 9, replacing of of my service vans, by next month with out combining policies I'd have exceeded 10 policies. Hi comment questioning my relationship with Dave Reighley is extremely unprofessional! I must have thought a lot of him having stayed with him for 19 years even with non stop calls from other agents wanting to submit a quote for my insurance needs. My reply is I'm agent loyal, they reply what if we can save you money, I say not worth it. As for Reighly State Farm, I will miss him as my agent, over the years I really enjoyed our face time and his staff was fantastic, Betty who retired a few years ago from his office I adored. So, Yes Christy was more than happy to let my business go to another agent, and I'm happy to take my money else where. Today I sent and email asking for all my polices to be trasfered to my wifes agent. Christy's office replied promptly. Stating I had to call a 1-877 number. Now before I sent my request I found information though state farm on how to transfer accounts. This is a simple process for the agent to transfer, but Christy's office seems to want to make this process harder than it needs to be for me. I then confirmed with the new agent I selected, that they could have easily fill my request. If you are looking for a new agent, and customer service means nothing to you then you might be happy with Christy's office. As State Farm is a good product. But if you wish to deal with a agent that promptly returns calls and conducts business professionally then I suggest you seek a different state farm agent. This is not the office for you. Perhaps Christy's office has more business than it can handle, because I would think a client holding on average of 9-10 policies a year would have some worth. I'm no expert, but I'd guess the average insurance client has 3 or less policies. Enjoy retirement Dave Reighley you have earned it, no question.